Compaq CP-2E manual Icon. Then, Renew Internet IP

Page 76

Troubleshooting

Symptom

Possible Cause Solution

Cannot access access Internet (external web pages) on my PC through the Connection Point CP-2E (but can access the configuration pages).

Modem is not on.	Turn on DSL or cable modem.

No valid IP	Go to Connection Point CP-2E Home
address on	Page. Click Renew Internet IP Address
Connection Point	icon. Then, Renew Internet IP.
CP-2E.

ISP service is	Verify that DSL or cable modem is on
down.	and working properly by checking the
	modem’s LEDs. Consult modem
	documentation or ISP for information
	regarding modem status.

Previous MAC	Reset the cable or DSL modem: unplug
address was not	power to modem for anywhere from
released by cable	several minutes to several hours.
or DSL modem.	Contact ISP for more information.

Connection Point	ISP may require additional configuration
CP-2E Internet	information: PPPoE account user name
settings not	and password, DNS, device name, or
properly	MAC address. Contact ISP for specific
configured.	requirements and add them to your
	configuration.

ISP requires MAC	Refer to Chapter 5 section on MAC
address of	Spoofing.
device
connected to
Internet.

iPAQ Connection Point CP-2E User Guide

7–3

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Contents Compaq iPAQ Page Page Contents Connection Point CP-2E Home System Recovery Page Introduction Share a Single High-Speed Internet ConnectionEthernet Networking Security and Advanced ManagementIntroduction What Else Do I Need? Whats in Front? Description SignificanceWhats in Back? Description FunctionInstallation and Configuration InstallationConnecting to the Internet Connecting to Your PCPowering Up Client PC ConfigurationConfiguring Windows 98 and ME Clients Installation and Configuration Click the Obtain an IP address automatically radio button Using the Installation Wizard Setting Up Connection Point CP-2EChoosing the Internet Connection Method Dynamic Internet IP Configuring Dynamic Internet IP Static Internet IPConfiguring Static Internet IP PPPoEConfiguring PPPoE Timezone Setup Administrator Password Settings Confirming Successful Setup Installing the Firmware Update Utility Registering the Connection Point CP-2E Ethernet PCs Adding PCs To Your NetworkAdding Ethernet PCs Windows XP Configuration Configuring the ClientAdding PCs To Your Network Adding PCs To Your Network Windows 2000 Configuration Adding PCs To Your Network Adding PCs To Your Network Windows NT4.0 Configuration Adding PCs To Your Network Page Connection Point CP-2E Home Home Page Information BarQuick Setup Icon Management IconsSystem Info Icon General InformationLAN Status Internet Status Network Information Event Log Firmware Update Icon Help/Troubleshooting IconRenew Internet IP Icon Page System Settings Advanced Setup IconsPassword Resetting to Factory Default Advanced Setup Icons Timezone Setup InternetChanging the Subnet MAC Spoofing Click Network Computer ListDMZ Designating a DMZ HostVirtual Server Adding a Virtual Server Packet Filtering Enabling Packet Filtering Adding an IP Rule Adding Port Rules Dhcp Changing Dhcp Server Settings Reserved IP TableAdding a Reserved IP Address Excluded IP Addresses Adding an Excluded IP Address Bootpip Table Adding a Bootp IP AddressAdvanced Setup Icons Static Routing Table Adding a Static RouteAdvanced Setup Icons Smtp Advanced Setup Icons System Recovery Using the Firmware Update UtilityRestore Factory Defaults Troubleshooting SolutionCannot Network cables Icon. Then, Renew Internet IP \\computername or \\PC IP Modifications Regulatory ComplianceCables Regulatory Compliance Appendix a Specifications NAT NTP SmtpPage Appendix B MAC Address Manual Identification For Windows XPFor Windows 98 and ME PCs Accessing Security Configuration Options For Windows 2000 PCsPage Glossary IPAQ Connection Point CP-2E User Guide Glossary Glossary Glossary