Compaq 3000 Series manual Troubleshooting After Start, Troubleshooting Guide After Start

Page 71

Troubleshooting 6-3

Troubleshooting After Start

For problems that occur after the UPS has gone through the startup self-test sequence, these suggested actions address possible causes.

Table 6-2

Troubleshooting Guide (After Start)

Symptom

 

Possible Cause

 

Suggested Action

Audio Alarm

 

Alarm condition exists

 

Identify the red LED associated

 

 

 

 

with this alarm condition. Check

 

 

 

 

this troubleshooting guide to

 

 

 

 

determine the cause of the

 

 

 

 

alarm.

 

 

 

 

 

LED 1 is red

 

Utility voltage is too high

 

The utility voltage is higher than

(Input Power)

 

 

 

the UPS operating range. The

 

 

 

 

UPS switches to battery power.

 

 

 

 

If this happens repeatedly,

 

 

 

 

update the configuration.

 

 

 

 

 

 

 

 

 

Contact a qualified electrician to

 

 

 

 

make sure that utility power is

 

 

 

 

suitable for the UPS.

 

 

 

 

 

LED 1 is

 

Alarm may need to be reset

 

The utility voltage has returned

flashing red

 

 

 

within the UPS operating range.

 

 

 

 

Press the TEST/ALARM RESET

 

 

 

 

button.

 

 

 

 

 

LED 4 is red

 

Utility voltage is too low

 

The utility voltage is lower than

(Input Power)

 

 

 

the UPS operating range. The

 

 

 

 

UPS switches to battery power.

 

 

 

 

If this happens repeatedly,

 

 

 

 

update the configuration.

 

 

 

 

 

 

 

 

 

Contact a qualified electrician to

 

 

 

 

make sure that utility power is

 

 

 

 

suitable for the UPS.

 

 

 

 

 

LED 4 is

 

Alarm may need to be reset

 

The utility voltage has returned

flashing red

 

 

 

within the UPS operating range.

 

 

 

 

Press the TEST/ALARM RESET

 

 

 

 

button.

 

 

 

 

 

 

 

 

 

continued

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Image 71
Page 70 Page 72
Contents
3000SeriesUPS Page Contents Iv Compaq 3000 Series UPS Operation and Reference Guide InstallationAppendix a Vi Compaq 3000 Series UPS Operation and Reference Guide Appendix CText Conventions About This GuideViii Compaq 3000 Series UPS Operation and Reference Guide Symbols in TextSymbols on Equipment About This Guide PrecautionsCompaq 3000 Series UPS Operation and Reference Guide Rack StabilityGetting Help Compaq Website Compaq Authorized Reseller Compaq Technical SupportOverview 2Compaq 3000 Series UPS Operation and Reference Guide Compaq 3000 Series UPS ModelsFront Panels Series UPS ModelsOverview Rear Panels4Compaq 3000 Series UPS Operation and Reference Guide Communications port 6Compaq 3000 Series UPS Operation and Reference Guide Standard UPS FeaturesCommunications Port Power Management Software8Compaq 3000 Series UPS Operation and Reference Guide Compaq Power Management SoftwareHardware Option Cards Compaq Scalable UPS Card Compaq Multi-Server UPS Card10Compaq 3000 Series UPS Operation and Reference Guide Remote Emergency Power Off Repo PortCompaq SNMP-EN Internal Adapter Warranties $25,000 Computer Load Protection GuaranteePre-Failure Battery Warranty Installation Items supplied with the UPS kit Installation RequirementsItems not supplied with the UPS kit Before Starting the UPS InstallationRack Mounting the UPS Connecting the Remote Emergency Power Off Connecting to the Communications PortRemoving the connector block Starting the UPS Checking the Battery Recharge Date LabelConnecting Devices to the UPS Connecting the UPS to Utility PowerFront panel LED display and controls Powering up the UPSCheck the front panel LED display Completing the InstallationInstallation is Now Complete Placing the UPS in Operate modeOperation Modes of Operation Standby ModeOperate Mode Configure ModeOperation Sleep ModeFront Panel Controls 4Compaq 3000 Series UPS Operation and Reference Guide AC Input LEDs Front Panel IndicatorsFront Panel LEDs Standby and Operate Modes Battery Service LED Site Wiring Fault LEDBattery Charge LEDs On LED Load Level LEDsCommunication LED Overcurrent Protection Overcurrent ProtectionPlacing the UPS in Operate Mode Standby mode controls Returning to Standby ModeInitiating a Self-test 12Compaq 3000 Series UPS Operation and Reference Guide Audio AlarmSilencing an Audio Alarm Audio Alarm ConditionsOperation Configuration Configure mode controls On LED LED On button Placing the UPS in Configure ModeConfiguration Configuration Parameters and their LED IndicatorsExplanation Configuration Parameters/LED IndicatorsConfiguration Parameters/LED Indicators Changing Configuration Parameters Optimizing Battery Life By Matching the Utility Voltage Nominal Configuration Operating Ranges VAC All High Voltage Models Operating Ranges VAC North America and Japanese ModelsBattery Maintenance 2Compaq 3000 Series Operation and Reference Guide Charging Batteries When to Replace BatteriesBattery Maintenance 4Compaq 3000 Series Operation and Reference Guide Pre-Failure Battery WarrantyObtaining New Batteries Replacing BatteriesTo replace batteries with the UPS Off Removing the Battery PackTo replace batteries with the UPS Operate mode hot-swapping Preparing the UPSRemoving the faceplate 6Compaq 3000 Series Operation and Reference GuideRemove two screws to access the battery pack 8Compaq 3000 Series Operation and Reference Guide Disconnecting the battery pack terminal connectionsSliding the battery pack out to reveal the second handle Installing New Batteries10Compaq 3000 Series Operation and Reference Guide Replacing the battery cable retainer bracket Battery cablesTesting New Batteries 12Compaq 3000 Series Operation and Reference Guide Care and Storage of Batteries Disposing of Used Batteries Troubleshooting Troubleshooting Guide UPS Start Troubleshooting During StartTroubleshooting Troubleshooting After StartTroubleshooting Guide After Start Troubleshooting Guide After Start Repairing the UPS Federal Communications Commission Notice Regulatory Compliance NoticesClass B Equipment Class a EquipmentRegulatory Compliance Notices A-3 ModificationsCables European Union Notice Canadian Notice Avis CanadienRegulatory Compliance Notices A-5 Japanese Notice Taiwanese NoticeBattery Replacement Notice Electrostatic Discharge Grounding Methods Specifications Table C-2 Input Specifications 3000 Series UPS Models Physical SpecificationsInput Specifications Table C-1 Physical Specifications 3000 Series UPS ModelsSpecifications C-3 Output SpecificationsTable C-3 Output Specifications 3000 Series UPS Models Output Table C-4 Output Specifications 3000 Series UPS ModelsTable C-5 Overcurrent Protection Per Model Battery SpecificationsTable C-6 Battery Specifications 3000 Series UPS Models Specifications C-5Battery Runtime Specifications C-7 Environmental SpecificationsIndex Numbers and SymbolsCompaq 3000 Series UPS Operation and Reference Guide Index Http Index Important Safety Information Important Safety Information x, 2-2,2-3 Compaq 3000 Series UPS Operation and Reference Guide
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