Compaq 3000 Series manual Troubleshooting Guide After Start

Page 72

6-4Compaq 3000 Series UPS Operation and Reference Guide

Table 6-2

Troubleshooting Guide (After Start) continued

Symptom

 

Possible Cause

 

Suggested Action

UPS

 

Utility power variations

 

The utility voltage is frequently

frequently

 

 

 

outside the UPS operating range.

switches

 

 

 

Update the configuration.

between

 

 

 

 

utility and

 

 

 

 

battery power

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact a qualified electrician to

 

 

 

 

make sure that utility power is

 

 

 

 

suitable for the UPS.

 

 

 

 

 

LED 11 is red

 

Protected devices are exceeding

 

Remove one or more devices to

(Load Level)

 

the UPS power rating

 

reduce the power requirements.

 

 

 

 

 

 

 

(UPS may switch from utility to

 

Make sure that the devices are

 

 

battery power)

 

not defective.

 

 

 

 

 

LED 9 is red

 

Low battery voltage

 

If the UPS is supplying battery

(Battery

 

 

 

power, save current work and

Charge)

 

 

 

shut down the system. Allow the

 

 

 

 

batteries to charge.

 

 

 

 

 

 

 

 

 

If the UPS is supplying utility

 

 

 

 

power, no user intervention is

 

 

 

 

required. Allow the batteries to

 

 

 

 

charge.

 

 

 

 

 

Insufficient

 

Battery service required

 

Allow batteries to charge for 24

warning of

 

 

 

hours, then initiate self-test. If

low batteries

 

 

 

LED 10 is red, replace batteries.

 

 

 

 

 

 

 

Shutdown Delay configuration

 

Update the Shutdown Delay

 

 

inappropriate

 

from 5-seconds to 3-minutes.

 

 

 

 

 

 

 

 

 

Use Compaq Power

 

 

 

 

Management Software to specify

 

 

 

 

a suitable delay.

 

 

 

 

 

 

 

 

 

continued

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Contents 3000SeriesUPS Page Contents Installation Iv Compaq 3000 Series UPS Operation and Reference GuideAppendix a Appendix C Vi Compaq 3000 Series UPS Operation and Reference GuideAbout This Guide Text ConventionsSymbols in Text Symbols on EquipmentViii Compaq 3000 Series UPS Operation and Reference Guide Precautions About This GuideRack Stability Getting HelpCompaq 3000 Series UPS Operation and Reference Guide Compaq Technical Support Compaq Website Compaq Authorized ResellerOverview Compaq 3000 Series UPS Models Front PanelsSeries UPS Models 2Compaq 3000 Series UPS Operation and Reference GuideRear Panels Overview4Compaq 3000 Series UPS Operation and Reference Guide Communications port Standard UPS Features 6Compaq 3000 Series UPS Operation and Reference GuidePower Management Software Communications PortCompaq Power Management Software Hardware Option Cards8Compaq 3000 Series UPS Operation and Reference Guide Compaq Multi-Server UPS Card Compaq Scalable UPS CardRemote Emergency Power Off Repo Port Compaq SNMP-EN Internal Adapter10Compaq 3000 Series UPS Operation and Reference Guide $25,000 Computer Load Protection Guarantee Pre-Failure Battery WarrantyWarranties Installation Installation Requirements Items not supplied with the UPS kitItems supplied with the UPS kit Installation Before Starting the UPSRack Mounting the UPS Connecting to the Communications Port Connecting the Remote Emergency Power OffRemoving the connector block Checking the Battery Recharge Date Label Starting the UPSConnecting the UPS to Utility Power Connecting Devices to the UPSPowering up the UPS Front panel LED display and controlsCompleting the Installation Check the front panel LED displayPlacing the UPS in Operate mode Installation is Now CompleteOperation Standby Mode Operate ModeConfigure Mode Modes of OperationSleep Mode Front Panel ControlsOperation 4Compaq 3000 Series UPS Operation and Reference Guide Front Panel Indicators Front Panel LEDs Standby and Operate ModesAC Input LEDs Site Wiring Fault LED Battery Charge LEDsBattery Service LED Load Level LEDs Communication LEDOn LED Overcurrent Protection Overcurrent ProtectionPlacing the UPS in Operate Mode Returning to Standby Mode Standby mode controlsInitiating a Self-test Audio Alarm Silencing an Audio AlarmAudio Alarm Conditions 12Compaq 3000 Series UPS Operation and Reference GuideOperation Configuration Placing the UPS in Configure Mode Configure mode controls On LED LED On buttonConfiguration Parameters and their LED Indicators ConfigurationConfiguration Parameters/LED Indicators ExplanationConfiguration Parameters/LED Indicators Changing Configuration Parameters Optimizing Battery Life By Matching the Utility Voltage Nominal Configuration Operating Ranges VAC North America and Japanese Models Operating Ranges VAC All High Voltage ModelsBattery Maintenance 2Compaq 3000 Series Operation and Reference Guide When to Replace Batteries Battery MaintenanceCharging Batteries Pre-Failure Battery Warranty Obtaining New BatteriesReplacing Batteries 4Compaq 3000 Series Operation and Reference GuideRemoving the Battery Pack To replace batteries with the UPS Operate mode hot-swappingPreparing the UPS To replace batteries with the UPS Off6Compaq 3000 Series Operation and Reference Guide Removing the faceplateRemove two screws to access the battery pack Disconnecting the battery pack terminal connections 8Compaq 3000 Series Operation and Reference GuideInstalling New Batteries Sliding the battery pack out to reveal the second handleReplacing the battery cable retainer bracket Battery cables 10Compaq 3000 Series Operation and Reference GuideTesting New Batteries Care and Storage of Batteries Disposing of Used Batteries12Compaq 3000 Series Operation and Reference Guide Troubleshooting Troubleshooting During Start Troubleshooting Guide UPS StartTroubleshooting After Start Troubleshooting Guide After StartTroubleshooting Troubleshooting Guide After Start Repairing the UPS Regulatory Compliance Notices Federal Communications Commission NoticeClass a Equipment Class B EquipmentModifications CablesRegulatory Compliance Notices A-3 Canadian Notice Avis Canadien European Union NoticeJapanese Notice Taiwanese Notice Regulatory Compliance Notices A-5Battery Replacement Notice Electrostatic Discharge Grounding Methods Specifications Physical Specifications Input SpecificationsTable C-1 Physical Specifications 3000 Series UPS Models Table C-2 Input Specifications 3000 Series UPS ModelsOutput Specifications Table C-3 Output Specifications 3000 Series UPS ModelsSpecifications C-3 Table C-4 Output Specifications 3000 Series UPS Models OutputBattery Specifications Table C-6 Battery Specifications 3000 Series UPS ModelsSpecifications C-5 Table C-5 Overcurrent Protection Per ModelBattery Runtime Environmental Specifications Specifications C-7Numbers and Symbols IndexCompaq 3000 Series UPS Operation and Reference Guide Index Http Index Important Safety Information Important Safety Information x, 2-2,2-3 Compaq 3000 Series UPS Operation and Reference Guide
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