
6-4 Compaq 3000 Series UPS Operation and Reference Guide
Table 
Troubleshooting Guide (After Start) continued
| Symptom | 
 | Possible Cause | 
 | Suggested Action | 
| UPS | 
 | Utility power variations | 
 | The utility voltage is frequently | 
| frequently | 
 | 
 | 
 | outside the UPS operating range. | 
| switches | 
 | 
 | 
 | Update the configuration. | 
| between | 
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 | 
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| utility and | 
 | 
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 | 
 | 
| battery power | 
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 | Contact a qualified electrician to | 
| 
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 | 
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 | make sure that utility power is | 
| 
 | 
 | 
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 | suitable for the UPS. | 
| 
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| LED 11 is red | 
 | Protected devices are exceeding | 
 | Remove one or more devices to | 
| (Load Level) | 
 | the UPS power rating | 
 | reduce the power requirements. | 
| 
 | 
 | 
 | 
 | 
 | 
| 
 | 
 | (UPS may switch from utility to | 
 | Make sure that the devices are | 
| 
 | 
 | battery power) | 
 | not defective. | 
| 
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 | 
 | 
| LED 9 is red | 
 | Low battery voltage | 
 | If the UPS is supplying battery | 
| (Battery | 
 | 
 | 
 | power, save current work and | 
| Charge) | 
 | 
 | 
 | shut down the system. Allow the | 
| 
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 | batteries to charge. | 
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 | If the UPS is supplying utility | 
| 
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 | 
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 | power, no user intervention is | 
| 
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 | 
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 | required. Allow the batteries to | 
| 
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 | charge. | 
| 
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| Insufficient | 
 | Battery service required | 
 | Allow batteries to charge for 24 | 
| warning of | 
 | 
 | 
 | hours, then initiate  | 
| low batteries | 
 | 
 | 
 | LED 10 is red, replace batteries. | 
| 
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| 
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 | Shutdown Delay configuration | 
 | Update the Shutdown Delay | 
| 
 | 
 | inappropriate | 
 | from  | 
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 | Use Compaq Power | 
| 
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 | Management Software to specify | 
| 
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 | a suitable delay. | 
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 | continued |