Onkyo 29400095 instruction manual Troubleshooting

Page 97

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VCR/DVR] button, press the [ON/STANDBY] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.

Note that resetting the AV receiver will delete your radio presets and custom settings.

The onscreen setup menus appear only on a TV that is connected to the HDMI OUT. If your TV is connected to the MONITOR OUT V, or the COMPONENT VIDEO OUT, use the AV receiver’s display when changing settings.

Power

Can’t turn on the AV receiver

•Make sure that the power cord is properly plugged into the wall outlet.

•Unplug the power cord from the wall outlet, wait five seconds or more, then plug it in again.

The AV receiver turns off as soon as it’s turned on

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord discon- nected for 1 hour. After that, reconnect the power cord and set the volume to maximum. If the AV receiver stays on, set the volume to minimum, disconnect the power cord, and reconnect your speakers and input sources. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.

Audio

There’s no sound, or it’s very quiet

•Make sure that the digital input source is selected properly (page 41).

•Make sure that all audio connecting plugs are pushed in all the way (page 21).

•Make sure that the inputs and outputs of all compo- nents are connected properly (pages 23–35).

•Make sure that the polarity of the speaker cables is correct, and that the bare wires are in contact with the metal part of each speaker terminal (page 16).

•Make sure that the input source is properly selected (page 50).

•Make sure that the speaker cables are not shorting.

•Check the volume. The AV receiver is designed for home theater enjoyment. It has a wide volume range, allowing precise adjustment.

•While a pair of headphones is connected to the PHONES jack, no sound is output by the speakers (page 52).

•If there’s no sound from a DVD/BD player connected to an HDMI IN, check the DVD/BD player’s output settings, and be sure to select a supported audio for- mat.

•Check the digital audio output setting on the con- nected device. On some game consoles, such as those that support DVD, the default setting is off.

•With some DVD-Video discs, you need to select an audio output format from a menu.

•If your turntable uses an MC cartridge, you must con- nect an MC head amp, or an MC transformer.

•Make sure that none of the connecting cables are bent, twisted, or damaged.

•Not all listening modes use all speakers (page 64).

•Specify the speaker distances (page 68) and adjust the individual speaker levels (page 69).

•Make sure that the speaker setup microphone is not still connected.

•The input signal format is set to PCM or DTS. Set it to Auto (page 81).

Only the front speakers produce sound

•When the Stereo or Mono listening mode is selected, only the front speakers and subwoofer produce sound.

•Check the Speaker Configuration (page 67).

Only the center speaker produces sound

•If you use the Dolby Pro Logic IIx Movie, Dolby Pro Logic IIx Music, or Dolby Pro Logic IIx Game listen- ing mode with a mono source, such as an AM radio station or mono TV program, the sound is concen- trated in the center speaker.

•Make sure the speakers are configured correctly (page 67).

The surround speakers produce no sound

•When the T-D (Theater-Dimensional), Stereo or Mono listening mode is selected, the surround speak- ers produce no sound.

•Depending on the source and current listening mode, not much sound may be produced by the surround speakers. Try selecting another listening mode.

•Make sure the speakers are configured correctly (page 67).

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Contents HT-RC160 Avis Important Safety InstructionsPower PrecautionsPreventing Hearing Loss Caution Batteries and Heat Exposure WarningMake sure you have the following accessories Supplied AccessoriesSpeaker cable labels Contents Amplifier FeaturesProcessing ConnectionsMain Room Multiroom CapabilityZone 2 Room Front high left and right speakersFront Panel Front & Rear PanelsDisplay Front & Rear PanelsRear Panel Game TV/TAPE IN/OUTCBL/SAT VCR/DVR IN/OUTInstalling the Batteries Remote ControllerAiming the Remote Controller Controlling the AV Receiver Remote ControllerEnjoying Home Theater About Home TheaterFront left and right speakers Center speakerConnecting Your Speakers Connecting the AV ReceiverSpeaker Configuration Using Dipole SpeakersConnecting a Powered Subwoofer Connecting the AV ReceiverSpeaker Connection Precautions Connecting the Speaker CablesFront high Bi-amping Speaker Hookup Bi-amping the Front SpeakersConnecting the Indoor FM Antenna Connecting AntennaConnecting the AM Loop Antenna Attach the FM antenna, as shownConnecting an Outdoor AM Antenna Connecting an Outdoor FM AntennaUsing a TV/FM Antenna Splitter Optical Digital Jacks AV Connection Color Coding About AV ConnectionsAV Cables & Jacks About Hdmi Connecting Components with HdmiSupported Audio Formats About Copyright ProtectionAudio Signals Video SignalsMaking Hdmi Connections StepWhich Connections Should I Use? Connecting Both Audio & VideoVideo Connection Formats Signal Selection Example Signal SelectionDVD/BD player, etc Audio Signal Flow Chart Audio Connection FormatsVideo Connection Connecting a TV or ProjectorAudio Connection TV, projector EtcDVD/BD player Connecting a DVD/BD PlayerDVD/BD recorder Connecting a VCR or DVD/BD Recorder for PlaybackMake the audio connection a Connecting a VCR or DVD/BD Recorder for RecordingRecorder Satellite, cable, set-top box, etc Digital in Optical 2 CDGame Console Connecting a Game ConsoleConnecting a Portable Audio player Connecting a Camcorder or Other DeviceMake the connection a Make the audio connection aCD Player or Turntable MM with Built-in Phono Preamp Step Connecting a CD Player or TurntableAn MC head amp and phono preamp are necessary to Phono preamp is necessary to connect a turntable thatConnecting a Cassette, CDR, MiniDisc, or DAT Recorder Connecting a Dock with the Universal Port connector Connecting an RI DockIf Your iPod Supports Video If Your iPod Doesn’t Support VideoConnecting the Power Cord Connecting Onkyo u ComponentsAuto Power On/Standby Make the uconnection see illustration belowTurning On and Standby Turning On the AV ReceiverSmooth Operation in a Few Easy Steps Have you connected an Onkyo RI Dock?Using the Display to change the settings First Time SetupUsing the Onscreen Setup Menus Onscreen Setup Menus and DisplayVideo Input Setup First Time SetupHdmi Input Setup Tons to select 2. Component Component Video SetupVideo Input, and then press Then use the Left and Right e/r buttons to selectTons to select 3. Digital Audio Digital Input SetupInput, and then press Enter Powered Zone Speaker SettingsPress the Receiver button Followed by the Setup button Tons to select 1. Speaker SetPress the Receiver button FM/AM Frequency Step SetupTons to select 2. Tuner, Use the Left and Right e/r Buttons to select 200kHz/10kHzChanging the Input Display Measurement Positions Audyssey 2EQ Room Correction and Speaker SetupFirst measurement point Second measurement pointWhen you’ve finished, press the Enter button Using Audyssey 2EQTurn on the AV receiver Connected TVPress Enter CancelFollowing screen appears SaveDisconnect the speaker setup Error MessagesSpeaker Detect Error MicrophoneUsing a Powered Subwoofer Changing the Speaker Settings ManuallySpeaker matching error Writing ErrorSee Using the Listening Modes on Select a listening mode and enjoyBasic Operations Selecting the Input SourceSetting the Display Brightness Adjusting the Bass & TrebleBasic Operations Displaying Source InformationUsing Headphones Using the Sleep TimerMuting the AV receiver You can temporarily mute the output of the AV receiverTuning into Radio Stations Using the TunerListening to the Radio Listening to the RadioSelecting Presets Presetting AM/FM StationsDeleting Presets Listening to the RadioAbout the UP-A1 series Dock UP-A1 series Dock for iPodCompatible iPod models Putting Your iPod in the DockCharging Your iPod models Battery Using Your iPod models Alarm ClockUP-A1 series Dock for iPod Controlling iPodStatus messages AV Recording RecordingRecording Separate AV Sources Selecting with the Remote Controller Using the Listening ModesSelecting Listening Modes Selecting on the AV receiverListening Modes Available for Each Source Format Using the Listening ModesMono/Multiplex Sources Available Listening ModesStereo Source Direct Stereo Mono DolbyDigital Plus/TrueHD Multichannel Channel SourcesPLIIx Movie PLIIx MusicDTS-ES Discrete/Matrix Sources Resolution Audio/DTS-HD Master Audio PLIIz HeightDirect Discrete DTS-ES MatrixAbout the Listening Modes Onkyo Original DSP Modes Onscreen Setup Menus Advanced SetupMain menu Submenus PagesCommon Procedures in Setup Menu Advanced SetupSpeaker Setup Double Bass*9 LPF of LFESpeaker Distance Unit FeetLevel calibration Equalizer SettingsPress the Down w button to select Channel, and then use Left and Right e/ r buttons to select a speakerMultiplex/Mono Settings Audio AdjustDolby Settings PLIIx Music 2ch Input Dolby EXAudyssey Settings DTS Setting Neo6 MusicTheater-Dimensional Setting Using the Audio Settings CinemaFILTER Audyssey Dynamic VolumeMusic Optimizer Speaker LayoutSignal format selection menu appears Listening Mode Preset menu appearsWhen you’ve finished, press the Setup button Assigning Listening Modes to Input SourcesIntelliVolume Source SetupSync To correct a character Name EditVolume Setup Miscellaneous Volume/OSD SetupOSD Setup Remote ID Hardware SetupTuner Color Power ControlHdmi Control Rihd Disconnect → Rihd OffUsing the Video Settings Lock SetupDigital Input Signal Formats Connecting Your Zone 2 Speakers Directly to the AV receiver Connecting ZoneConnecting Your Zone 2 Speakers to an Amp in Zone ZoneButtons to select Powered Setting the Powered ZoneUse the Up and Down q/ w Zone 2, and use the Left Right e/r buttons to selectControlling Zone 2 with the Remote Controller Using ZoneControlling Zone 2 from the AV receiver Muting Zones Adjusting the Volume for ZoneZone 2 button, and then Use the VOL q/ w buttonLooking up for Remote Control Code Preprogrammed Remote Control CodesController Setup, and then Controlling Other ComponentsControlling Other Components Remote Mode Setup menuIf you can control component Buttons to select Works,Entering Remote Control Codes Resetting Remote Mode Buttons Remote Control Codes for Onkyo Components Connected via uResetting the Remote Controller Controlling a TV Controlling a DVD/BD Player, or DVD/BD Recorder Controlling a VCR or PVR Play Mode buttonPlayback button Controlling a Satellite Receiver or Cable Receiver Disc +/- button Controlling a CD PlayerWorks as a Mode button when used with a DS-A2 RI Dock When Using an RI DockControlling an RI Dock Turns on the backlight for 30 secondsPrevious and Next 7/6 buttons Controlling a Cassette RecorderRewind and Fast Forward 5/4 buttons Reverse Play t buttonTroubleshooting Troubleshooting AV receiver’s remote controller doesn’t control your iPod Remote Controller Remote controller doesn’t workThere’s no picture from a source connected to an Hdmi Onscreen menus don’t appearRecording Can’t record Others Sound changes when I connect my headphonesZone There’s no sound How do I change the language of a multiplex sourceAmplifier Section SpecificationsVideo Section Tuner SectionVideo Resolution Chart 103 MemoOnkyo Europe UK Office Onkyo Europe Electronics GmbH
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