Onkyo 29400095 instruction manual Troubleshooting

Page 98

Troubleshooting—Continued

The center speaker produces no sound

•When the Stereo or Mono listening mode is selected, the center speaker produces no sound.

•Make sure the speakers are configured correctly (page 67).

The front high and surround back speakers produce no sound

•Depending on the current listening mode, no sound may be produced by the front high and surround back speakers. Select another listening mode (page 64).

•Not much sound may be produced by the front high and surround back speakers with some sources.

•Make sure the speakers are configured correctly (page 67).

•While Powered Zone 2 is being used, playback in the main room is reduced to 5.1-channels and the front high and surround back speakers produce no sound (page 82).

The subwoofer produces no sound

•When you play source material that contains no infor- mation in the LFE channel, the subwoofer produces no sound.

•Make sure the speakers are configured correctly (page 67).

There’s no sound with a certain signal format

•Check the digital audio output setting on the con- nected device. On some game consoles, such as those that support DVD, the default setting is off.

•With some DVD-Video discs, you need to select an audio output format from a menu.

•Depending on the input signal, some listening modes cannot be selected (pages 60–63).

Can’t get 6.1/7.1 playback

•If no front high and surround back speakers are con- nected, or the Zone 2 speakers are being used, 6.1/7.1 playback is not possible.

•You can not always select all of the listening modes, depending on the number of the speakers connected (pages 60–63).

The volume cannot be set to 79

•Check to see if a maximum volume has been set (page 77).

•If the volume level of each individual speaker has been adjusted to high positive values (page 69), then the maximum master volume possible may be reduced. Note that the individual speaker volume levels are set automatically after the Audyssey 2EQ™ Room Cor- rection and Speaker Setup function has been com- pleted (page 46).

Noise can be heard

•Using cable ties to bundle audio cables with power cords, speaker cables, and so on may degrade the audio performance, so don’t do it.

•An audio cable may be picking up interference. Try repositioning your cables.

The Late Night function doesn’t work

•Make sure the source material is Dolby Digital, Dolby Digital Plus, and Dolby TrueHD (page 72).

About DTS signals

•When DTS program material ends and the DTS bit- stream stops, the AV receiver remains in DTS listen- ing mode and the DTS indicator remains on. This is to prevent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, because the AV receiver does not switch formats immediately, you may not hear any sound, in which case you should stop your player for about three seconds, and then resume play- back.

•With some CD and LD players, you won’t be able to playback DTS material properly even though your player is connected to a digital input on the AV receiver. This is usually because the DTS bitstream has been processed (e.g., output level, sampling rate, or frequency response changed) and the AV receiver doesn’t recognize it as a genuine DTS signal. In such cases, you may hear noise.

•When playing DTS program material, using the pause, fast forward, or fast reverse function on your player may produce a short audible noise. This is not a mal- function.

The beginning of audio received by an HDMI IN can’t be heard

•Since it takes longer to identify the format of an HDMI signal than it does for other digital audio sig- nals, audio output may not start immediately.

Video

There’s no picture

•Make sure that all video connecting plugs are pushed in all the way (page 21).

•Make sure that each video component is properly con- nected (pages 23–35).

•If your TV is connected to the HDMI OUT, select “- - - - -” in the “HDMI Input Setup” on page 39 to watch composite video, and component video sources.

•If the video source is connected to a component video input, you must assign that input to an input selector (page 40), and your TV must be connected to either the HDMI OUT or COMPONENT VIDEO MONI- TOR OUT (pages 26 and 23).

•If the video source is connected to a composite video input, your TV must be connected to the HDMI OUT or the corresponding composite video output (pages 26 and 23).

•If the video source is connected to an HDMI input, you must assign that input to an input selector (page 39), and your TV must be connected to the HDMI OUT (page 23).

•On your TV, make sure that the video input to which the AV receiver is connected is selected.

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Contents HT-RC160 Important Safety Instructions AvisPreventing Hearing Loss Caution PrecautionsPower Batteries and Heat Exposure WarningSpeaker cable labels Supplied AccessoriesMake sure you have the following accessories Contents Processing FeaturesAmplifier ConnectionsZone 2 Room Multiroom CapabilityMain Room Front high left and right speakersFront & Rear Panels Front PanelFront & Rear Panels DisplayRear Panel CBL/SAT TV/TAPE IN/OUTGame VCR/DVR IN/OUTAiming the Remote Controller Remote ControllerInstalling the Batteries Remote Controller Controlling the AV ReceiverFront left and right speakers About Home TheaterEnjoying Home Theater Center speakerSpeaker Configuration Connecting the AV ReceiverConnecting Your Speakers Using Dipole SpeakersSpeaker Connection Precautions Connecting the AV ReceiverConnecting a Powered Subwoofer Connecting the Speaker CablesFront high Bi-amping the Front Speakers Bi-amping Speaker HookupConnecting the AM Loop Antenna Connecting AntennaConnecting the Indoor FM Antenna Attach the FM antenna, as shownUsing a TV/FM Antenna Splitter Connecting an Outdoor FM AntennaConnecting an Outdoor AM Antenna AV Cables & Jacks About AV ConnectionsOptical Digital Jacks AV Connection Color Coding Supported Audio Formats Connecting Components with HdmiAbout Hdmi About Copyright ProtectionMaking Hdmi Connections Video SignalsAudio Signals StepVideo Connection Formats Connecting Both Audio & VideoWhich Connections Should I Use? DVD/BD player, etc Audio Signal Flow Chart Signal SelectionSignal Selection Example Audio Connection FormatsAudio Connection Connecting a TV or ProjectorVideo Connection TV, projector EtcConnecting a DVD/BD Player DVD/BD playerConnecting a VCR or DVD/BD Recorder for Playback DVD/BD recorderRecorder Connecting a VCR or DVD/BD Recorder for RecordingMake the audio connection a Digital in Optical 2 CD Satellite, cable, set-top box, etcConnecting a Game Console Game ConsoleMake the connection a Connecting a Camcorder or Other DeviceConnecting a Portable Audio player Make the audio connection aAn MC head amp and phono preamp are necessary to Connecting a CD Player or TurntableCD Player or Turntable MM with Built-in Phono Preamp Step Phono preamp is necessary to connect a turntable thatConnecting a Cassette, CDR, MiniDisc, or DAT Recorder If Your iPod Supports Video Connecting an RI DockConnecting a Dock with the Universal Port connector If Your iPod Doesn’t Support VideoAuto Power On/Standby Connecting Onkyo u ComponentsConnecting the Power Cord Make the uconnection see illustration belowSmooth Operation in a Few Easy Steps Turning On the AV ReceiverTurning On and Standby Have you connected an Onkyo RI Dock?Using the Onscreen Setup Menus First Time SetupUsing the Display to change the settings Onscreen Setup Menus and DisplayHdmi Input Setup First Time SetupVideo Input Setup Video Input, and then press Component Video SetupTons to select 2. Component Then use the Left and Right e/r buttons to selectInput, and then press Enter Digital Input SetupTons to select 3. Digital Audio Press the Receiver button Followed by the Setup button Speaker SettingsPowered Zone Tons to select 1. Speaker SetTons to select 2. Tuner, FM/AM Frequency Step SetupPress the Receiver button Use the Left and Right e/r Buttons to select 200kHz/10kHzChanging the Input Display First measurement point Audyssey 2EQ Room Correction and Speaker SetupMeasurement Positions Second measurement pointTurn on the AV receiver Using Audyssey 2EQWhen you’ve finished, press the Enter button Connected TVFollowing screen appears CancelPress Enter SaveSpeaker Detect Error Error MessagesDisconnect the speaker setup MicrophoneSpeaker matching error Changing the Speaker Settings ManuallyUsing a Powered Subwoofer Writing ErrorBasic Operations Select a listening mode and enjoySee Using the Listening Modes on Selecting the Input SourceBasic Operations Adjusting the Bass & TrebleSetting the Display Brightness Displaying Source InformationMuting the AV receiver Using the Sleep TimerUsing Headphones You can temporarily mute the output of the AV receiverListening to the Radio Using the TunerTuning into Radio Stations Listening to the RadioDeleting Presets Presetting AM/FM StationsSelecting Presets Listening to the RadioCompatible iPod models UP-A1 series Dock for iPodAbout the UP-A1 series Dock Putting Your iPod in the DockUP-A1 series Dock for iPod Using Your iPod models Alarm ClockCharging Your iPod models Battery Controlling iPodStatus messages Recording Separate AV Sources RecordingAV Recording Selecting Listening Modes Using the Listening ModesSelecting with the Remote Controller Selecting on the AV receiverMono/Multiplex Sources Using the Listening ModesListening Modes Available for Each Source Format Available Listening ModesStereo Source PLIIx Movie Channel SourcesDirect Stereo Mono DolbyDigital Plus/TrueHD Multichannel PLIIx MusicDirect Resolution Audio/DTS-HD Master Audio PLIIz HeightDTS-ES Discrete/Matrix Sources Discrete DTS-ES MatrixAbout the Listening Modes Onkyo Original DSP Modes Main menu Submenus Advanced SetupOnscreen Setup Menus PagesSpeaker Setup Advanced SetupCommon Procedures in Setup Menu Speaker Distance LPF of LFEDouble Bass*9 Unit FeetPress the Down w button to select Channel, and then use Equalizer SettingsLevel calibration Left and Right e/ r buttons to select a speakerDolby Settings PLIIx Music 2ch Input Audio AdjustMultiplex/Mono Settings Dolby EXTheater-Dimensional Setting DTS Setting Neo6 MusicAudyssey Settings Using the Audio Settings Music Optimizer Audyssey Dynamic VolumeCinemaFILTER Speaker LayoutWhen you’ve finished, press the Setup button Listening Mode Preset menu appearsSignal format selection menu appears Assigning Listening Modes to Input SourcesSync Source SetupIntelliVolume Name Edit To correct a characterOSD Setup Miscellaneous Volume/OSD SetupVolume Setup Tuner Hardware SetupRemote ID Hdmi Control Rihd Power ControlColor Disconnect → Rihd OffLock Setup Using the Video SettingsDigital Input Signal Formats Connecting Your Zone 2 Speakers to an Amp in Zone Connecting ZoneConnecting Your Zone 2 Speakers Directly to the AV receiver ZoneUse the Up and Down q/ w Setting the Powered ZoneButtons to select Powered Zone 2, and use the Left Right e/r buttons to selectControlling Zone 2 from the AV receiver Using ZoneControlling Zone 2 with the Remote Controller Zone 2 button, and then Adjusting the Volume for ZoneMuting Zones Use the VOL q/ w buttonController Setup, and then Preprogrammed Remote Control CodesLooking up for Remote Control Code Controlling Other ComponentsIf you can control component Remote Mode Setup menuControlling Other Components Buttons to select Works,Entering Remote Control Codes Resetting the Remote Controller Remote Control Codes for Onkyo Components Connected via uResetting Remote Mode Buttons Controlling a TV Controlling a DVD/BD Player, or DVD/BD Recorder Playback button Play Mode buttonControlling a VCR or PVR Controlling a Satellite Receiver or Cable Receiver Controlling a CD Player Disc +/- buttonControlling an RI Dock When Using an RI DockWorks as a Mode button when used with a DS-A2 RI Dock Turns on the backlight for 30 secondsRewind and Fast Forward 5/4 buttons Controlling a Cassette RecorderPrevious and Next 7/6 buttons Reverse Play t buttonTroubleshooting Troubleshooting There’s no picture from a source connected to an Hdmi Remote Controller Remote controller doesn’t workAV receiver’s remote controller doesn’t control your iPod Onscreen menus don’t appearZone There’s no sound Others Sound changes when I connect my headphonesRecording Can’t record How do I change the language of a multiplex sourceVideo Section SpecificationsAmplifier Section Tuner SectionVideo Resolution Chart Memo 103Onkyo Europe Electronics GmbH Onkyo Europe UK Office
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