Sharp UX-A260 manual Troubleshooting, Problems and Solutions, Line error

Page 84

9. Troubleshooting

Problems and Solutions

If you have any problems with your fax, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-800-BE SHARP.

Line error

Problem		Solution

LINE ERROR appears in	Try the transaction again. If the error persists, check
the display.	the following:
	•	Check the connection. The cord from the TEL.
		LINE jack to the wall jack should be no longer than
		six feet.
	• Make sure there are no modem devices sharing the
		same telephone line.
	•	Check with the other party to make sure their fax
		machine is functioning properly.
	•	Have your telephone line checked for line noise.
	•	Try connecting the fax machine to a different
		telephone line.
	•	If the problem still occurs, your fax machine may
		need service.

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Image 84

Contents UX-A260 FACSIMILEMODEL OPERATION MANUALFOR YOUR RECORDS Model Number UX-A260 Serial Number Date of Purchase Place of PurchaseABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF Introduction Display Important safety information Table of Contents 1. Installation2. Using the Answering System Unpacking Checklist Connections Loading the Imaging FilmMaintenance TroubleshootingProblems and Solutions Messages and Signals Clearing Paper Jams 6. Special FunctionsA Look at the Operation Panel 2 RESOLUTION / RECEPTION MODE key1 SPEAKER key 3 FLASH key7 UP and DOWN arrow keys 8 Number keys9 Panel release 10 STOP keyREPEAT key Press this key while listening to a message to play it again pageSKIP key 18 DELETE key1. Installation Unpacking ChecklistPoints to keep in mind when setting up 1. InstallationConnecting the handset Connecting the power cordConnections Connecting the telephone line cord OPTION SETTINGDisplay DIAL MODEAttach the paper tray and paper tray extension CommentsLoading the Imaging Film Loading the Imaging Film4 Remove the new roll of imaging film from its packaging Loading Printing Paper Loading Printing PaperGENTLY LOAD PAPER INTO THE PAPER TRAY DO NOT FORCE IT DOWN INTO THE FEED SLOTSetting the paper size Print contrast settingEntering Your Name and Fax Number START/MEMORYFUNCTIONENTRY MODE OWN NUMBER SETDisplay DATE&TIME SET Setting the Date and Time Installation1Setting the Date and Time Daylight Saving Time Setting the Reception Mode Setting the reception modeMake sure a document is not loaded in the document feeder, and then Volume Adjustment SpeakerHandset Ringer2. Using the Answering System Recording an Outgoing MessageOperating the Answering System To listen to the outgoing messageActivating the answering system AnsweringNumber of rings in TAD mode Toll Saver function Toll Saver ONToll Saver OFF Listening to received messages 1 Press PLAY/HOLD2 The messages will play Erasing received messages Recording memosRecording phone conversations 2-way recording Optional Answering System Settings Setting ICM timeFAX mode on TAD failure OGM only mode The display briefly shows your selection, thenCPC Detection Transfer Function Programming the transfer numberRecording the transfer message OGM2TRANSFERChecking or erasing the transfer message Turning the Transfer function on and offOverride Ringing Programming the override codeOverriding the answering system Remote Operations Remote code numberToll Saver Retrieving your messages 3 While the messages are playing, you can do any of the following Erase all messages PressRepeat playback Press Other remote operations Changing the fax reception modeRecording a new outgoing message Turning the Transfer function on or offChanging the transfer telephone number Recording a new transfer message Recording a MemoIf the machine detects silence, it will stop recording automatically Size and weight 3. Sending FaxesTransmittable Documents Sending FaxesLoading the Document Other restrictionsAdjusting the Resolution and Contrast Resolution settingsSending FaxesContrast settings Load the documentsPress RECEPTION MODE one or more times Sending a Fax by Normal Dialing Sending a Fax by Normal DialingSending a Fax by Automatic Dialing Storing fax and phone numbers for automatic dialing4 Press START/MEMORY Editing and clearing auto-dial numbers 4 Select EDIT or CLEAR EDITCLEAR 5 If you selected EDIT, make the desired changes to the numberDialing an auto-dial number with the SPEED key Searching for an auto-dial number If desired, press RECEPTION MODE to set theREADY TO SEND Sending a fax by Direct Keypad Dialing to backspace and clear one digitRedial Automatic redialingto set the Error Correction Mode Sending a Fax From Memory Broadcasting sending a fax to multiple destinationsMemory transmission If the memory becomes fullUsing FAX Mode 4. Receiving FaxesChanging the number of rings ReceivingUsing TEL Mode Using TEL ModeAnswering with the fax’s handset Answering on an extension phone connected to the same linePutting a call on hold Optional Reception Settings Fax Signal ReceiveReception Ratio Substitute Reception to Memory Substitute Reception to Memory5. Making Copies 5. Making CopiesCopy Cut-off Making CopiesCaller ID Requires Subscription to Service 6. Special Functions6. Special Functions How Caller ID operates Display messagesCaller ID Requires Subscription to Service Viewing the Caller ID list To delete calls from the Caller ID list Priority CallOWN NUMBER SET Blocking voice calls Distinctive Ring Requires Subscription to Service Distinctive Ring Requires Subscription to ServiceBlocking Reception of Unwanted Faxes Blocking Reception of Unwanted FaxesPolling Requesting a Fax Transmission 7. Printing Lists PrintingLists LISTING MODESetup List Telephone Number ListMessage List Caller-ID ListTransaction Report Headings in Transaction ReportSENDER RECEIVERTransaction Report print condition 8. Maintenance 8. MaintenancePrint head Scanning glass and rollers MaintenanceThe housing 9. Troubleshooting Problems and SolutionsLine error Dialing and transmission problems 9. Trouble- shootingProblems and Solutions Reception and copying problems Make sure the operation panel is completely closedGeneral problems See Loading the Imaging Film in ChapterTransmittable Documents on page Messages and Signals Messages and Signalsproblem so that printing can continue see Substitute using it to dial and send a fax. Replace the handset orReception to Memory on page the memory becomes full on pageAudible signals Clearing Paper Jams Clearing a jammed documentClearing jammed printing paper Ordering Parts Part distribution centersFCC Regulatory Information FCC Regulatory InformationMATERIAL SAFETY DATA SHEET 1/2 S H A R PMATERIAL SAFETY DATA SHEET 2/2 Quick Reference Guide Sending FaxesRecording an OGM Receiving FaxesGuía de referencia rápida Transmisión de mensajes telefaxGrabacion de un mensaje de bienvenida Recepción de mensajes telefaxIndex Index Page Page Page Page REMOTE OPERATION CARD Remote Operation GuideREMOTE COMMANDS LIMITED WARRANTY SHARP ELECTRONICS CORPORATIONSHARP CORPORATION SHARP ELECTRONICS CORPORATIONSharp Plaza, Mahwah, New Jersey