Sharp UX-A260 manual Dialing and transmission problems, Trouble- shooting, Problems and Solutions

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Problems and Solutions

Dialing and transmission problems

Problem		Solution

No dial tone when you	•	Make sure the handset cord is connected to the
pick up the handset or		correct jack. See Connecting the handset on page
press the SPEAKER key.		10.

Dialing is not possible.	•	Make sure the power cord is properly plugged into
		a power outlet.
	•	Make sure that the telephone line is properly
		connected to both the TEL. LINE jack and the wall
		jack.
	•	Make sure that the fax machine is set to the correct
		dialing mode for your telephone line. See Dial
		mode on page 11.

The power is on, but no	•	Make sure that the receiving machine has paper.
transmission takes place.
	•	If the receiving machine is in manual mode with no
		attendant, reception will not be possible.
	•	Check the display for error messages.
	•	Pick up the handset and check for a dial tone.

Nothing is printed at the	•	Make sure that the document for transmission is
receiving end.		placed face down in the feeder.

A distorted image is	•	Noise on the telephone line may cause distortion.
received at the other end.		Try sending the document again.
	•	Make a copy of the document on your fax machine.
		If the copy is also distorted, your fax machine may
		need service.

9. Trouble- shooting

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Contents FACSIMILE UX-A260MODEL OPERATION MANUALModel Number UX-A260 Serial Number Date of Purchase Place of Purchase FOR YOUR RECORDSABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF Introduction Display Important safety information 1. Installation Table of Contents2. Using the Answering System Unpacking Checklist Connections Loading the Imaging FilmTroubleshooting MaintenanceProblems and Solutions Messages and Signals Clearing Paper Jams 6. Special Functions2 RESOLUTION / RECEPTION MODE key A Look at the Operation Panel1 SPEAKER key 3 FLASH key8 Number keys 7 UP and DOWN arrow keys9 Panel release 10 STOP keyPress this key while listening to a message to play it again page REPEAT keySKIP key 18 DELETE keyUnpacking Checklist 1. InstallationPoints to keep in mind when setting up 1. InstallationConnecting the power cord Connecting the handsetConnections OPTION SETTING Connecting the telephone line cordDisplay DIAL MODEComments Attach the paper tray and paper tray extensionLoading the Imaging Film Loading the Imaging Film4 Remove the new roll of imaging film from its packaging Loading Printing Paper Loading Printing PaperGENTLY LOAD PAPER INTO THE PAPER TRAY DO NOT FORCE IT DOWN INTO THE FEED SLOTPrint contrast setting Setting the paper sizeSTART/MEMORYFUNCTION Entering Your Name and Fax NumberENTRY MODE OWN NUMBER SETDisplay DATE&TIME SET Installation1 Setting the Date and TimeSetting the Date and Time Daylight Saving Time Setting the reception mode Setting the Reception ModeMake sure a document is not loaded in the document feeder, and then Speaker Volume AdjustmentRinger HandsetRecording an Outgoing Message 2. Using the Answering SystemTo listen to the outgoing message Operating the Answering SystemActivating the answering system AnsweringToll Saver ON Number of rings in TAD mode Toll Saver functionToll Saver OFF 1 Press PLAY/HOLD Listening to received messages2 The messages will play Recording memos Erasing received messagesRecording phone conversations 2-way recording Setting ICM time Optional Answering System SettingsFAX mode on TAD failure The display briefly shows your selection, then OGM only modeCPC Detection Programming the transfer number Transfer FunctionOGM2TRANSFER Recording the transfer messageTurning the Transfer function on and off Checking or erasing the transfer messageProgramming the override code Override RingingOverriding the answering system Remote code number Remote OperationsToll Saver Retrieving your messages Erase all messages Press 3 While the messages are playing, you can do any of the followingRepeat playback Press Changing the fax reception mode Other remote operationsTurning the Transfer function on or off Recording a new outgoing messageChanging the transfer telephone number Recording a Memo Recording a new transfer messageIf the machine detects silence, it will stop recording automatically 3. Sending Faxes Size and weightTransmittable Documents Sending FaxesOther restrictions Loading the DocumentResolution settings Adjusting the Resolution and ContrastSending FaxesLoad the documents Contrast settingsPress RECEPTION MODE one or more times Sending a Fax by Normal Dialing Sending a Fax by Normal DialingStoring fax and phone numbers for automatic dialing Sending a Fax by Automatic Dialing4 Press START/MEMORY Editing and clearing auto-dial numbers EDIT 4 Select EDIT or CLEARCLEAR 5 If you selected EDIT, make the desired changes to the numberDialing an auto-dial number with the SPEED key If desired, press RECEPTION MODE to set the Searching for an auto-dial numberREADY TO SEND to backspace and clear one digit Sending a fax by Direct Keypad DialingAutomatic redialing Redialto set the Error Correction Mode Broadcasting sending a fax to multiple destinations Sending a Fax From MemoryIf the memory becomes full Memory transmission4. Receiving Faxes Using FAX ModeChanging the number of rings ReceivingUsing TEL Mode Using TEL ModeAnswering on an extension phone connected to the same line Answering with the fax’s handsetPutting a call on hold Fax Signal Receive Optional Reception SettingsReception Ratio Substitute Reception to Memory Substitute Reception to Memory5. Making Copies 5. Making CopiesMaking Copies Copy Cut-off6. Special Functions Caller ID Requires Subscription to Service6. Special Functions Display messages How Caller ID operatesCaller ID Requires Subscription to Service Viewing the Caller ID list Priority Call To delete calls from the Caller ID listOWN NUMBER SET Blocking voice calls Distinctive Ring Requires Subscription to Service Distinctive Ring Requires Subscription to ServiceBlocking Reception of Unwanted Faxes Blocking Reception of Unwanted FaxesPolling Requesting a Fax Transmission Printing 7. Printing ListsLists LISTING MODETelephone Number List Setup ListMessage List Caller-ID ListHeadings in Transaction Report Transaction ReportSENDER RECEIVERTransaction Report print condition 8. Maintenance 8. MaintenancePrint head Maintenance Scanning glass and rollersThe housing Problems and Solutions 9. TroubleshootingLine error 9. Trouble- shooting Dialing and transmission problemsProblems and Solutions Make sure the operation panel is completely closed Reception and copying problemsSee Loading the Imaging Film in Chapter General problemsTransmittable Documents on page Messages and Signals Messages and Signalsusing it to dial and send a fax. Replace the handset or problem so that printing can continue see SubstituteReception to Memory on page the memory becomes full on pageAudible signals Clearing a jammed document Clearing Paper JamsClearing jammed printing paper Part distribution centers Ordering PartsFCC Regulatory Information FCC Regulatory InformationS H A R P MATERIAL SAFETY DATA SHEET 1/2MATERIAL SAFETY DATA SHEET 2/2 Sending Faxes Quick Reference GuideRecording an OGM Receiving FaxesTransmisión de mensajes telefax Guía de referencia rápidaGrabacion de un mensaje de bienvenida Recepción de mensajes telefaxIndex Index Page Page Page Page Remote Operation Guide REMOTE OPERATION CARDREMOTE COMMANDS SHARP ELECTRONICS CORPORATION LIMITED WARRANTYSHARP ELECTRONICS CORPORATION SHARP CORPORATIONSharp Plaza, Mahwah, New Jersey