Sharp XE-A137, XE-A147 Before Calling for Service, Error code table, Fault Checking

Page 83

BEFORE CALLING FOR SERVICE

The malfunctions shown in the left-hand column below, labeled “Fault”, do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before calling for service.

 

 

 

Fault

Checking

 

 

 

 

 

(1)

The display shows symbols that do not make

• Has the machine been initialized properly as

 

sense.

shown in “PREPARING THE CASH REGISTER”?

 

 

 

 

(Note that initialization clears all the data and

 

 

 

 

programmed settings stored in memory.)

 

 

 

 

 

(2)

The display won’t illuminate even when the

• Is power supplied to the electrical outlet?

 

mode switch is turned to any other position than

• Is the AC adapter plug out or loosely connected to

 

“

 

”.

the AC outlet?

 

 

 

 

(3)

The display is illuminated, but the whole

• Is the mode switch set properly at the “REG”

 

machine refuses registrations.

position?

(4)

No receipt is issued.

• Is the paper roll properly installed?

 

 

 

 

• Is there a paper jam?

 

 

 

 

• Is the receipt function in the “OFF” status?

 

 

 

 

• Is the print roller arm securely locked?

(5)

Printing is unusual.

• Is the print roller arm securely locked? Open the

 

 

 

 

print roller arm, and lock the arm by following the

 

 

 

 

instruction of installation.

 

 

 

 

• Is the paper roll properly installed?

 

 

 

 

• Are the printer head/sensor/roller clean?

(6)

Continuous printing stops.

• “–” will be displayed in order from left to right

 

 

 

 

continuously. It occurs when the printer

 

 

 

 

temperature is high.

 

 

 

 

Printing will automatically restart after several

 

 

 

 

seconds.

■■ Error code table

When the following error codes are displayed, press the lkey and take a proper action according to the table below.

Error code

Error status

Action

E01

Registration error

Make a correct key entry.

E02

Misoperation error

Make a correct key entry.

E11

Compulsory depression of the skey

Press the skey and continue the operation.

 

 

 

E12

Compulsory tendering

Make a tendering operation.

E33

Compulsory SCM (starting cash memory)

Make the SCM (starting cash memory) entry.

 

entry

 

 

E34

Overflow limitation error

Make a registration within a limit of entry.

E35

The open price entry is inhibited.

Make a preset price entry.

E36

The preset price entry is inhibited.

Make an open price entry.

E37

The direct finalization is inhibited.

Make a tendering operation.

E67

Subtotal void is not allowed.

Finalize the transaction, and correct the wrong

 

 

entries in the

mode.

E80

The battery trouble is occurred.

Change the battery.

81

Page 82 Page 84
Image 83
Page 82 Page 84
Contents XE-A137 XE-A147 Aviso Never operate the register with wet hands IntroductionContents Reading X and Resetting Z of Sales Totals Printer Do not push the reset switch unless instructed to doParts and Their Functions External ViewKeyboard Keyboard layout Key names Mode Switch and Mode keyDrawer Lock Key Machine state symbolsDisplay Operator display Initializing the Cash Register Preparing the Cash RegisterBe careful with the paper cutter, so as not to cut yourself Installing BatteriesMight be cleared without the warning symbols or How to set the paper roll How to cut the paper end Installing a Paper RollKey operation Print Help FunctionPrinting the help menu Printing guidance messagesDescription of special keys Prior to Programming Procedure for programmingBasic Function Programming Abbreviations and TerminologyExample For entry character MnH 2 3 H Guidance for text programmingKey operation example Print Language SelectionDate and Time Programming TimeTax rate programming Tax ProgrammingSics Single Item Cash Sale Department ProgrammingDepartment status Selection EntryVAT/tax status Preset unit priceDepartment text item label Halo digits entry digit limitPLU/subdepartment selection PLU Price Look-Up and Subdepartment ProgrammingUnit price and associated department assignment S102 @ 1 p Melon s PLU text item labelLogo message print format 3 types Text ProgrammingWswsws Receipt print Basic Sales EntryKey operation example Operator display Key operation example Operator display Receipt print PLU Sales EntryCorrection of the Last Entry direct void Cancellation of the Numeric EntryCorrection 600 H$Subtotal Void 825 H#35 p s Incorrect receipt Cancellation receipt Correction after Finalizing a Transaction Void modeSample report Daily full sales report X1 or Z1 reportKey operation Periodic consolidation X2 or Z2 report Additional Information for Basic Sales Entry Error WarningOther Basic Sales Entries Starting Cash Memory SCM Entry 250 R250 t Example Key operation Print Item Entries Single item entriesDepartment entries PLU entries 16 pRepeat entries PLU/subdepartment entriesMultiplication entries 165 250 H 15 @ 17 p 100 pExample Key operationPrint Single item cash sale SicsDisplay of Subtotal Example Cash tendering Key operation Print 500 aFinalization of Transaction Cash or cheque tendering Mixed tendering cheque + cashCredit sale 300 # 10 pCash or cheque sale that does not need any tender entry Computation of VAT Value Added Tax/Tax VAT/tax system 950 a cMixed-tender sale Example Key operation Automatic VAT 1 and tax 2 throughPercent calculation for a subtotal Optional FeaturesAuxiliary Entries Percent calculations premium or discount Printing of non-add code numbers2300 Auxiliary Payment Treatment Currency exchangeNo sale exchange Received-on-account entriesPaid-out entries Print sample After finalizing a transaction Special Printing Function After transaction receiptCopy Receipt printing Entering character codes with numeric keys on the keyboard Prior to ProgrammingAlphanumeric character code table Percent rate limitation for % Miscellaneous Key ProgrammingRate for % Item % 100 @Function parameters for % +/- signFunction parameters for 02 @Entry digit limit Function parameters for R, t, C, cand Akey functionFooter printing only for C, cand a Amount tendered entry only for C, cand aOther Text Programming Foreign currency symbol 4 charactersDomestic currency symbol 4 characters Function text 12 characters 25 @List of function texts Function Key or function Default SettingRegister number S1 @S2 @ Register Number and Consecutive Number ProgrammingJob code Selection Entry S6 @Various Function Selection Programming Print formatOther programming Receipt print formatJob code Selection Entry Job code Selection Entry Item & payment 5 only Payment Arbitrary Yes Only Temporary EJ printing during a transaction PGM mode operation records typeAction when EJ memory area is full Printing data on EJ Z report=25 Lowest 2 digits Miscellaneous data Logo message print format Power save mode030 sA 11 @ a s aThermal printer density 100 sA70 sA Save SD functionPrinting exchange total amount and change amount on receipt Euro system settingsS8 @ Euro Programming01 s Automatic Euro modification operation settingsDate setting for Euro modification operation 10 s Time setting for Euro modification operationReport name Key sequence Reading Stored ProgramsKey sequence for reading stored program Sample printoutsPrinter density programming report ROM version report Programming report Department programming reportPLU programming report Mode switch position Key operation Flash Reading X and Resetting Z of Sales TotalsSummary of Reading X and Resetting Z Reports Hourly report Daily Sales TotalsPLU report by designated range Sample EJ report EJ Report Reading and ResettingAutomatic Euro modification operation Euro Migration FunctionHow currencies are treated in your register Period Items Exchange rate entry selection Optional Programming for the Introduction of EuroChecking the current Euro status Programming for Exchange Key Currency exchange rateInserting an SD memory card SD Card FunctionInserting and removing an SD memory card SD card formattingData loading Error message table of the SD card functionData saving Case of Printer Error Operator MaintenanceCase of Power Failure To replace the batteries Replacing the BatteriesReplacing the Paper Roll Installing the paper rollPaper specification How to set the paper rollRemoving a Paper Jam Cleaning the Printer Printer Head / Sensor / RollerOpening the Drawer by Hand Removing the DrawerError code Error status Action Before Calling for ServiceError code table Fault CheckingOption SpecificationsXE-A147 XE-A137Sharp Electronics Europe GmbH
Top Page Image Contents