TROUBLESHOOTING
Table 11. Troubleshooting Guide
Alarm or Condition | Possible Cause | Action |
|
|
|
The μindicator is not on; the UPS does not start.
The power cord is not | Check the power cord connections. |
connected correctly. |
|
|
|
The wall outlet is faulty. | Have a qualified electrician test and repair the outlet. |
|
|
The main utility breaker is off. | Verify that the main utility breaker is on. |
|
|
The remote emergency | Reset the REPO switch and restart the UPS. |
| |
active. |
|
|
|
| The REPO connector is missing. | Verify that the REPO connector is installed on the rear |
|
| panel. |
|
|
|
The μindicator is | The UPS is in Standby mode. | Press the On button to supply power to the connected |
flashing; power is not |
| equipment. |
available at the UPS |
|
|
output receptacles. |
|
|
|
|
|
The UPS operates normally, but some or all of the protected equipment is not on.
The equipment is not connected to the UPS correctly.
Verify that the equipment is plugged into the UPS receptacles.
For hardwired models, contact a qualified electrician to check connections to the power source.
The output receptacle circuit | Check the load. Disconnect faulty load equipment. Wait |
breaker (if applicable) is open. | several minutes before resetting the UPS circuit |
| breaker. |
|
|
One of the load segments has been turned off through the power management software.
Reactivate the segment with the software.
The UPS does not provide the expected backup time.
The batteries need charging or service.
Plug the UPS into a power outlet (apply utility power on hardwired models) for 24 hours to charge the batteries. After charging the batteries, press and hold the 
button for 3 seconds; then check the | indicator. | |
If the | indicator is still flashing, see “Replacing | |
Batteries” on page 52. |
| |
Battery
Intermittent audible alarm
The UPS is on battery (see “Battery Mode” on page 39 for more information).
The UPS is powering the equipment with battery power. Check the bar graph indicators for available battery capacity and prepare your equipment for shutdown.
Three minutes or less of battery power remains | |
| (depending on load configuration and battery charge). |
| Save your work and turn off your equipment. |
Warning - Low Battery
64EATON Powerware® 9125