Powerware 2500 manual Troubleshooting Guide, Alarm or Condition Possible Cause Action

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TROUBLESHOOTING

Table 11. Troubleshooting Guide

Alarm or Condition

Possible Cause

Action

 

 

 

The μindicator is not on; the UPS does not start.

The power cord is not

Check the power cord connections.

connected correctly.

 

 

 

The wall outlet is faulty.

Have a qualified electrician test and repair the outlet.

 

 

The main utility breaker is off.

Verify that the main utility breaker is on.

 

 

The remote emergency

Reset the REPO switch and restart the UPS.

power-off (REPO) switch is

 

active.

 

 

 

 

The REPO connector is missing.

Verify that the REPO connector is installed on the rear

 

 

panel.

 

 

 

The μindicator is

The UPS is in Standby mode.

Press the On button to supply power to the connected

flashing; power is not

 

equipment.

available at the UPS

 

 

output receptacles.

 

 

 

 

 

The UPS operates normally, but some or all of the protected equipment is not on.

The equipment is not connected to the UPS correctly.

Verify that the equipment is plugged into the UPS receptacles.

For hardwired models, contact a qualified electrician to check connections to the power source.

The output receptacle circuit

Check the load. Disconnect faulty load equipment. Wait

breaker (if applicable) is open.

several minutes before resetting the UPS circuit

 

breaker.

 

 

One of the load segments has been turned off through the power management software.

Reactivate the segment with the software.

The UPS does not provide the expected backup time.

The batteries need charging or service.

Plug the UPS into a power outlet (apply utility power on hardwired models) for 24 hours to charge the batteries. After charging the batteries, press and hold the

button for 3 seconds; then check the

indicator.

If the

indicator is still flashing, see “Replacing

Batteries” on page 52.

 

Battery

Intermittent audible alarm

The UPS is on battery (see “Battery Mode” on page 39 for more information).

The UPS is powering the equipment with battery power. Check the bar graph indicators for available battery capacity and prepare your equipment for shutdown.

Three-minute battery warning.

Three minutes or less of battery power remains

 

(depending on load configuration and battery charge).

 

Save your work and turn off your equipment.

Warning - Low Battery

64EATON Powerware® 9125 Two-in-One UPS (2500/3000 VA) User’s Guide S 164201374 Rev D www.powerware.com

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Contents Powerware 9125 Two-in-One UPS 2500/3000 VA User’s Guide Class a EMC Statements FCC Part ICES-003Requesting a Declaration of Conformity Special Symbols Table of Contents Specifications Troubleshooting UPS MaintenanceWarranty Chapter Introduction Introduction N G E R R N I N GSikkerhedsanvisninger U T I O NR E V a a R V a R S E LBelangrijke Veiligheidsinstructies A R S C H U W I N GA R a G E L E TTarkeita Turvaohjeita R O I T U SConsignes de sécurité N G E RR N U N G SicherheitswarnungenH T U N G R I C O L O Avvisi di sicurezzaV E R T E N Z a R L I G T E N Z I O N EViktig Sikkerhetsinformasion R S I K T I GV E R T Ê N C I a Regulamentos de SegurançaI D a D O R I G OПредупреждения по мерам безопасности V E R T E N C I a Advertencias de SeguridadL I G R O E C a U C I Ó NR a SäkerhetsföreskrifterK T I G T Chapter Installation Inspecting the EquipmentConnecting the UPS Internal Battery UPS SetupRack-Mount Setup Tower Setup Installing UPS Pedestals for One Cabinet Installing EBM Pedestals Tower Setup with Three Cabinets Extended Battery Module Installation Typical EBM Installation 120V UPS Model ShownRemove the cover from the EBM cable as shown in Figure EBM Installation for E/EH UPS Models Only Plug-Receptacle UPS Installation Typical Installation 120V UPS Model ShownFault Indicators Hardwired UPS Installation Typical Hardwired UPS Installation Function Position EUH Models UPS Wire FunctionSize Rating Torque Fault Indicators Remote Emergency Power-off Installation Repo Connector UPS Rear Panels 3000 VA, 120V Rear Panel3000 VA, 208-240V Hardwired Rear Panel Starting the UPS on Battery Turning the UPS OnTurning the UPS Off Initiating the Self-TestOperating Modes UPS Front PanelNormal Mode Battery Mode Bypass Mode Chapter Configuration Using Configuration Mode Configuration Mode LEDs and Options Configuration Mode Option LED Status Explanation LEDsConfiguration Additional UPS Features Slot CardsSingle-Port Card Signal Name Function Communication Port Pin AssignmentOn-Bypass Relay Jumper Network Transient Protector Network Transient ProtectorLoad Segments UPS Load Segments for 120V ModelsUPS and Battery Care Storing the UPS and BatteriesWhen to Replace Batteries Replacing BatteriesHow to Replace UPS Internal Batteries Slide the new battery trays into the UPS How to Replace Extended Battery Modules Testing New Batteries EBM Connections 120V UPS Model ShownRecycling the Used Battery or UPS UPS Maintenance Model Specifications Model Number Power Levels Nominal Voltage Input VoltagePower Connections Technical SpecificationsWeights and Dimensions Environmental and SafetyBattery Battery Runtimes in Minutes at Full/Half LoadAudible Alarms and UPS Conditions Alarm IndicatorsTroubleshooting Guide Alarm or Condition Possible Cause ActionAlarm or Condition Possible Cause Action Shutdown imminent Shutdown Low BatteryService and Support Warranty Two-Year Limited Warranty US and CanadaWarranty Ten-Year Pro-Rated Limited Warranty US and Canada Warranty Load Protection Guarantee US and Canada Warranty

2500 specifications

The Powerware 2500 is a robust uninterruptible power supply (UPS) designed to meet the power protection needs of critical infrastructure in various environments. This industrial-grade UPS is particularly renowned for its reliability, scalability, and versatility, making it a preferred choice for data centers, telecommunications, and healthcare facilities.

One of the most notable features of the Powerware 2500 is its high efficiency. With an efficiency rating often exceeding 95%, the UPS minimizes energy consumption and operational costs, positioning itself as an environmentally friendly solution. This is especially crucial for organizations seeking to reduce their carbon footprint while ensuring continuous power supply.

The Powerware 2500 utilizes advanced technologies such as double-conversion online design, which ensures that connected equipment receives a consistent and clean power supply regardless of input voltage fluctuations or outages. This technology effectively isolates critical loads from grid disturbances, enhancing the reliability of sensitive electronics and critical operational tasks.

Another key characteristic of the Powerware 2500 is its scalability. Designed with modular capabilities, it allows businesses to easily expand their power protection solutions as their requirements grow. This feature ensures that organizations are not forced to invest in a completely new system, ultimately saving time and capital.

The Powerware 2500 also features an intuitive graphical user interface, which simplifies system management and monitoring. Users can view real-time status updates, access performance metrics, and configure settings with ease, reducing the burden on IT staff. Additionally, remote management capabilities enable administrators to monitor the UPS from any location, further enhancing operational efficiency.

Moreover, the Powerware 2500 includes comprehensive safety features. It is equipped with automatic battery tests, overload protection, and short-circuit protection to safeguard both the UPS and the connected loads. The advanced battery management system extends battery life by optimizing charging cycles and reducing wear.

Ultimately, the Powerware 2500 stands out as a top-tier UPS solution that marries advanced technology with practical features. Its combination of high efficiency, reliability, scalability, and user-friendly management makes it an ideal choice for organizations requiring a robust power protection solution. With the ability to adapt to changing power needs while ensuring the safety of critical operations, the Powerware 2500 continues to be an essential component in the infrastructure of various industries.