WARRANTY
COSTS NOT RELATED TO WARRANTY: The End-User shall be invoiced for, and shall pay for, all services not expressly provided for by the terms of this Warranty, including without limitation, site calls involving an inspection that determines no corrective maintenance is required. Any costs for replacement equipment, installation, materials, freight charges, travel expenses or labor of Company representatives outside the terms of this Warranty will be borne by the End-User.
OBTAINING WARRANTY SERVICE: In the USA, call the Customer Reliability Center 7x24 at 800-356-5737. Outside of the USA, call your local Powerware product sales or service representative, or call the Customer Reliability Center in the USA at 919-870-3149. For comments or questions about this Warranty, write to the Customer Quality Representative, 3301 Spring Forest Road, Raleigh, North Carolina 27616 USA.
Ten-Year Pro-Rated Limited Warranty (US and Canada)
Powerware UPS Models: 5115, 5125, 5140, 9104, 9120, 9125, 9155, 9170+, and FERRUPS
WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Power Quality Corporation, a Delaware Corporation company (“Company”).
LIMITED WARRANTY: This pro-rated limited warranty (this “Warranty”) applies only to the original End-User (the “End-User”) of any Powerware 5115, 5125, 5140, 9104, 9120, 9125, 9155, 9170+, and FERRUPS Products (individually and collectively, the “Product”) and cannot be transferred. This Warranty applies even in the event that the Product is initially sold by Company for resale to an End-User.
WHAT THIS WARRANTY COVERS: In addition to the standard Two-Year Limited Warranty covering the applicable Product, the warrantor warrants that the Product will have a service life (defined below) of ten years from the date of purchase (the “Ten-Year Service Life”) when used in accordance with the storage, handling, installation, operation and maintenance procedures prescribed in the Product’s user’s guide. “Service life” means the Product’s ability to deliver at least 80% of its original rated backup time.
If Company finds, in its sole discretion, that any Product has not provided the Ten-Year Service Life, Company will, as its sole obligation and the End-User’s sole remedy for Company’s breach of this warranty, repair or replace the Product, at its option, F.O.B. Company’s factory, for a charge, payable by the End-User to Company pro-rated on the following basis:
The End-User will be allowed a credit against Company’s list price of equivalent equipment at the time of return of the Product to Company, in proportion to the percentage of Ten-Year Service Life remaining at the time of return of the Product to Company. In calculating the available credit, the remaining portion of the Ten-Year Service Life will be rounded up or down to the nearest whole year. The End-User will assume responsibility to pay the balance of the list price; and Company reserves the right to require payment prior to delivery of the repaired or replacement equipment.
For the avoidance of doubt, Company’s responsibilities under this Warranty are as follows:
Years 1-2 - | Product repaired or replaced pursuant to terms of Limited Warranty |
Years 3-10 - | Unit Credit ($) = Current List Price ⋅ | Years of Unexpired Life | |
| | 10 Years of Warranted Life |
EATON Powerware® 9125 Two-in-One UPS (2500/3000 VA) User’s Guide S 164201374 Rev D | 69 |
www.powerware.com | |