Multi-Tech Systems MT3334SMI manual Remote Digital Loopback Test V.54 Loop, Troubleshooting

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Chapter 6 - Troubleshooting

6.Your modem passes this test if the data received on your monitor are the same as the data entered from your keyboard. If different data appear on your monitor, your modem is probably causing the problem, though it could also be your computer. If your modem passes this test, but you are receiving errors while on line, the remote modem or the phone line could be at fault.

Remote Digital Loopback Test (V.54 Loop 2)

The remote digital loopback test tests the phone lines and the circuits of both your modem and a remote modem. In this test, your modem must be on line with another modem that is set up to respond to a request for remote digital loopback. (Note that some modems might not support remote digital loopback or might have it disabled.) Data from your computer or terminal is transmitted through your modem and over the phone line to the remote modem, where it is then looped back to your modem.

AT&T6

 

 

 

AT&TT6

OK

 

 

 

OK

UUUUUUUUU

 

 

 

 

UUUUU

 

 

 

 

 

 

Digital Analog

Analog Digital

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Computer or Terminal

Local MultiModem

Remote MultiModem

Computer or Terminal

Figure 6-2. Remote digital loopback test.

Test procedure

1.Arrange to have &T6 set on the remote test modem.

2.Open your communications software and go into terminal mode. Type AT and press ENTER; you should get an OK message. Type AT\N and press ENTER to disable error correction.

3.Dial the remote modem and establish your online connection.

4.Type the escape sequence +++AT and press ENTER to bring your modem into online command mode.

5.Type AT&T6 and press ENTER. The local modem responds to this command by transmitting an unscrambled marking signal, which causes the remote modem to place itself in digital loopback mode. Then the local modem exits online command mode and enters data mode.

6.Enter data from your keyboard. For this test, typing multiple uppercase U characters is a good way to send an alternating test pattern of binary ones and zeroes. Data received by the remote modem enters its analog receiver, is converted to digital data, is reconverted into analog, and then is transmitted back to your modem. Your modem passes this test if the data received on your monitor is the same as the data entered from your keyboard.

7.To exit the test, type the escape sequence +++AT and press ENTER. This puts the modem in online command mode. The modem should respond with an OK message. If you wish to stay on line with the remote modem for normal data transmission, type AT&T and press ENTER to exit the test, then type ATO and press ENTER to return on line. If you wish to terminate the call, type ATH and press ENTER to hang up.

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Contents Data/Fax Socketed Modem Model MT3334SMI Evaluation KitPatents Revision DescriptionContents Index Introduction and Description Introduction FeaturesProduct Description ModemModule Developer’s GuideIntroduction and Description Technical Specifications1200 bps MT3334SMI Physical Dimensions Physical DimensionsTest/Demo Board Specifications DS1LED1-LED4 MT3334SMI Test/Demo Board Block Diagram Test/Demo Board Block DiagramMT3334SMI Pinout MT3334SMI Pin-outTypical Application Hardware Considerations MT3334SMI Design ConsiderationsPC Board Layout Considerations Calculating Z for Tip and Ring TracesRecommended Transceiver MT3334SMI Placement KeyQty Name Description FCC Part Telecom Labeling RequirementsReregistration Industry Canada CS-03Multiple Listing AT Commands, S-Registers, and Result Codes Answer Repeat Last CommandAT Commands, S-Registers, and Result Codes Monitor Speaker Mode Monitor Speaker VolumeReturn Online to Data Mode Result Codes Enable/DisableSr? Read Register Value Modem ResetTone Dialing Result Code FormatAsynchronous Communications Mode Command &Fn Load Factory SettingsDisplay Current Settings Store Current Configuration\An Select Maximum MNP Block Size Command &Zy=x Store Dialing Command\Bn Transmit Break \Jn Data Buffer Control\Tn Inactivity Timer \Nn Error Correction Mode Selection\Qn Flow Control Selection \Vn Protocol Result CodeCommand %En Fallback and Fall Forward Control Command %DCn AT Command ControlCommand +ES=n Enable Synchronous Buffered Mode Enter Setup PasswordRegisters Register Unit Range Default DescriptionS43 Terse Verbose Description Result CodesClass 1 Fax Commands Command Description Class 1 Fax Command SummaryCommand Class 1 Fax Commands Fax MOD Modulation Parameter ValuesFunction Display Current Class Values Default Data modem Result Code MeaningModemModule Developer’s Guide Command Function Select Service Class Values Default Data modeFunction +FRS=? Enter Class 1 Fax Commands+FRM=? Enter Flow Control Result CodesSample Sessions Action by Command Respone Local Modem Remote PC AT+FRH=3 No Carrier ModemModule Developer’s Guide Class 2 Fax Commands Class 2 Fax Commands EIA SP-2388 August Class 2 Fax Command Implementation+FAA +FAXERR+FBOR +FCQ+FCR Fax Capability Parameters +FDCC+FDCS Current Session ResultsData Compression Format Conversion +FDFFC+FDIS Current Session Parameters+FDT +FDR+FECM +FET+FLID +FK+FLNFC +FLPL+FRBC +FPTS+FREL +FSPL+FTSI +FHNGMT3334SMI Remote Configuration Setup Basic ProcedureChanging the Setup Password ModemModule User GuideChanging the Remote Escape Character Remote ConfigurationMT3334SMI Troubleshooting Local Analog Loopback Test V.54 Loop Test procedureRemote Digital Loopback Test V.54 Loop TroubleshootingLocal digital loopback test Local Digital Loopback Test V.54 LoopUpgrade Procedure Identify the Modem Firmware Upgrade OverviewIdentify the Current Firmware Version Multi-Tech Web SiteDownload the Upgrade File Upgrade ProcedureMulti-Tech BBS Use FlashPro to Upgrade Modem Firmware Extract the Upgrade FilesRestore Your Parameters Clear Your Stored ParamentersAppendixes MT3334SMI International Modem Restrictions FCC FAX UpdateCanadian Limitations Notice AppendixesEMC, Safety and Terminal Directive Compliance European Directives User Guide StatementNew Zealand Telecom Warning Notice Introduction Appendix B Multi-Tech Flash Programming ProtocolProgramming the Modem Handshake SequenceOther supported boot code commands Other programming concernsModemModule Developer’s Guide Program Sequence Intel Hex Format Data RecordXxxx Extended Address Record End of File RecordEeee Index IndexMT3334SM MT3334SMI MT3334SM