GarrettCom Magnum 700X manual Troubleshooting, Before Calling for Assistance

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Magnum 700X Mini-Concentrators

Installation and User Guide (05/98)

 

 

5.0TROUBLESHOOTING

All Magnum Ethernet products are designed to provide reliability and consistently high performance in all network environments. The installation of Magnum 700X Mini- Concentrators is a simple procedure (see Section 3.0, INSTALLATION); operation is very simple and is described in Section 4.0, OPERATION.

Should problems develop during installation or operation, this section should help to locate, identify and correct such problems. Please follow the suggestions listed below prior to contacting your supplier. However, if you are unsure of any procedure described in this section, or if the Magnum 700X is not operating as expected, do not attempt to repair or alter the unit. Contact your supplier (or if unknown, contact Garrett Communications) for assistance.

5.1Before Calling for Assistance

1.If difficulty is encountered when installing or operating the Magnum 700X Mini- Concentrators, refer back to Section 3.0, Installation and Section 4.0, Operation.

Check to make sure that the various other components of the

network are operable.

2.Check the cables and connectors to ensure that they have been properly connected and the cables/wires have not been crimped or in some way impaired during installation. (About 90% of network downtime can be attributed to wiring and connector problems.)

3.Be certain that the AC power cord is plugged into a functioning electrical outlet. Make sure that the AC power cord is properly plugged into the 700X unit. Use the PWR LEDs to verify the unit is receiving proper power.

4.If the problem is isolated to a network device other than the Magnum 700X,

it is recommended that the problem device be replaced with a known good device. Verify whether or not the problem is corrected. If not go to Step 5 below. If the problem is corrected, the Magnum 700X and its associated cables are functioning properly.

5.If the problem continues after completing Step 4 above, contact your supplier of the Magnum 700X unit (or if unknown, contact Garrett Communications) by fax or by phone for assistance.

GARRETT

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Contents Magnum 700X Mini-Concentrator Magnum Mini-Concentrator Installation and User Guide TrademarksPhone 510 Contacting Garrett CommunicationsTable of Contents IntroductionMagnum  Specifications Technical Specifications, Connectors LED Indicators on ChassisWarranty PackagingSpecifications Repeater Port Modules RPMs Specifications Bridge Port Modules BPMsOrdering Information Magnum 700X Mini-Concentrator Introduction Inspecting the Package and ProductProduct Description Magnum 700X Chassis 1 Magnum 700X Mini-ConcentratorMagnum 700X Repeater Port Modules RPMs RPM-DTE, RPM-FST, RPM-FSC, RPM-TP, & PM-FPRPM-BNC Magnum RPM-BNC RPM-AUI2 AUI Pin Assignments Pin FunctionRPM-FST Fiber ST, Twist-lock Connector RPM-DTEMagnum RPM-FST RPM-FSC Fiber SC, Snap-in Connector Connector Magnum RPM-FSC RPM-SMF Single-mode FiberJumper Across Distances Supported 3 kmNot used 10 kmProper cooling air flow, and for safety Magnum PM-FP RPM-TP Twisted PairMagnum RPM-TP PM-FPPage BPM-AUI BPM-FSTMagnum BPM-FST Wiring STP of 150m 500 ft.. This BPM-TPModule is designed with internal Transceiver functionality. The LinkFront Mounted Connectors and LEDs Internal Universal Power Supply with Auto-rangingRPMs Repeater Port Modules for All Standard Ethernet Media Optional Bridge Port Modules BPMsApplications Ieee Standard Reference Max. Distance Taps PM TypeInstallation Connecting Ethernet MediaMedia Ieee Standard Connector PM type Locating Magnum 700X Mini-ConcentratorsConnecting ThinNet 10BASE2 BNC Connecting ThickNet 10BASE5 AUIConnecting Drop Cable 10BASE5 DTE Connecting Fiber Optic SC-type, Snap-in Connecting Single-Mode Fiber Optic SMFConnecting Twisted Pair RJ-45, Unshielded or Shielded Removing the PM Face PlatePower Supply Installing PM Cards Installing the PM CardConnector socket slot Align the connector Pins on the PM cardRemoving PM Cards Operation Repeater FunctionalityBPM Local Bridge Functionality Cases where an internal packet is filtered When the packet’s source is external, it2c and 4.2d respectively. When an Written there. This happens when a2d External Packet Filtered Powering the Magnum 700X Mini-Concentrator 12.2e Local Isolation with Bridge Port ModuleChassis LEDs Magnum 700X chassis unit LEDsPM LEDs Troubleshooting Before Calling for AssistanceWhen Calling for Assistance Return Material Authorization RMA ProcedureNo Problem Found Shipping and Packaging InformationAppendix a Warranty Information