GarrettCom 6K32 manual Before Calling for Assistance, When Calling for Assistance

Page 57

Magnum 6K32 Managed Switch

Installation and User Guide (02/05)

suggestions listed below prior to contacting your supplier. However, if you are unsure of the procedures described in this section or if the Magnum 6K32 Switch is not performing as expected, do not attempt to repair the unit; instead contact your supplier for assistance or contact GarrettCom Customer Support.

6.1Before Calling for Assistance

1.If difficulty is encountered when installing or operating the unit, refer back to the Installation Section of the applicable chapter of this manual. Also check to make sure that the various components of the network are interoperable.

2.Check the cables and connectors to ensure that they have been properly connected and the cables/wires have not been crimped or in some way impaired during installation. (About 90% of network downtime can be attributed to wiring and connector problems.)

3.Make sure that an AC power cord is properly attached to each Magnum 6K32 Switch unit. Be certain that each AC power cord is plugged into a functioning electrical outlet. Use the PWR LEDs to verify each unit is receiving power.

4.If the problem is isolated to a network device other than the Magnum 6K32 Switch product, it is recommended that the problem device be replaced with a known good device. Verify whether or not the problem is corrected. If not, go to Step 5 below. If the problem is corrected, the Magnum 6K32 Switch and its associated cables are functioning properly.

5.Always check your Switch configuration, specially Auto-negotiation behavior with other connected device to have proper setup tested.

5.If the problem continues after completing Step 4 above, contact your supplier of the Magnum 6K32 Switch unit or if unknown, contact GarrettCom, Inc.by fax, phone or email (support@garrettcom.com) for assistance.

6.2When Calling for Assistance

Please be prepared to provide the following information.

1.A complete description of the problem, including the following points:

a.The nature and duration of the problem;

b.Situations when the problem occurs;

c.The components involved in the problem; (complete Network diagram

www . GarrettCom . com

51

Image 57

Contents Corporate Headquarters GarrettCom, IncTrademarks Table of Contents Contacting GarrettCom, IncCanadian Emission Introduction Troubleshooting Personal Hubs, 10Mb series Personal Switches, 10/100MbTechnical Specifications Management Console connector Fiber connector types supportedPower Supply Internal DC Power Supply OptionsAlarm Contact Optional Manual switches for modular slot port module onlyAgency Approvals Ordering Information Gigabit Transceiver options 6KP8-45-2MT 6KP8-45-2SLC LC connectorsIntroduction Inspecting the Package and Product Product Description Magnum 6K32 Managed Switch Magnum 6K32 and 6K32R chassis Mode for best fiber distance Eight-port SFF fiber modules 6K8-MTRJ, 6K8-MLC, 100Mb fiber100Mb fiber eight Port modules for the Magnum Eight-Port Copper Module, 6K8-RJ45 @ RJ-45 + 2@ 100Mb SC@ RJ-45 + 2@ 100Mb ST Four-Port 10 Mb mm Fiber ST Modules Packet Prioritization, 802.1p QOS Gigabit 1000Mbps port modulesFrame Buffering and Flow Control Managed Network Software MNS-6K for Magnum 6K32 Features and Benefits „ Managed switching for high performance Ethernet LANs„ Features Fiber-Built-In Applications Example 1 Magnum 6K32 Switch for a Vlan applicationInternet Internet Example 3 Redundant ApplicationSwitch #1 Installation Locating Magnum 6K32 SwitchesConnecting Ethernet Media Connecting Fiber Optic SC-type, Snap-In Connecting Fiber Optic ST-type, twist-lockIeee Standard Media Type Max. Distance Port Module Fiber CopperMedia Ieee Standard Connecting Single-Mode Fiber OpticTable-Top or Shelf Mounting Rack-mounting for 19 Retma racks, regular Magnum 6K32sMagnum 6K32 unit. These 1 Mountings for Magnum 6K32 units rack-mounted in a frame Rack-mounting, Reverse version of the Magnum 6K32s2 Reverse Magnum 6K32 units, rack- mounted in a frame Powering the Magnum 6K32 Managed SwitchPreparation for Installing and Removing 6KPMs 6K32 Port Module 6KPM Installation1a Removing front panel after the screws being removed Remove Chassis Cover1b Pulling out the top coved from the chassis base 1d Top View 6KPM retaining screws hold Face Plate Installing 6KPM Cards in the Magnum 6K32Securely latching up 6KPM Cards into a Magnum 6K32 Removing 6KPM Cards 2g Top View 6KPM Module installed inside a 6K32 SwitchRemoving a 6KPM Card Pin Signal Description Connecting the Console Terminal to Magnum 6K32 ManagementDB-9 Console port connector Console DB-9 PortFiltering and Forwarding Switching FunctionalityAuto-Cross MDIXAuto-negotiation, for 10/100Mbps RJ-45 ports Status LEDsPWR ACTWww . GarrettCom . com Flow-control, Ieee 802.3x standard ’cvr 6KP4Magnum 6K32 Managed Switch Port Modules 6KPM Module Description 1b 6KP4-F10ST, 4@10Mb multi-mode FX-ST twist lock Module As 10Mb Half-duplex by Default for 10Mb fiber Connectors and configuredMagnum 6KP4 Flstfx is a combo fiberEquipped with 4 dual speed Mode SC-type connectors. ItCopper ports and 2 Single Provides an advantage Through combining copperWww . GarrettCom . com Port@ 100Mbps Multi-Mode Fiber port Activity FULL/HALFLink Module is a combo module with Magnum 6KP8-45MTCopper and fiber Small Form Factor Placing more ports on one module9 6KP8-RJ45 Twisted Pair, 10/100Mb 8-Port 10a 6KP8-45-2LC, 6@ 10/100Mbps RJ-45 and 2@100Mb single-mode FX , LC Small-Form-Factor GBIC-SXSC Gigabit fiber1000Mb, multi-mode SC Connector11a GBIC-LXSC Gigabit fiber 1000Mb, multi-mode SC Connector 12 6KM-BLNK@ 1000Mb Fiber SC + 2@ 100Mb SC Before Calling for Assistance When Calling for AssistanceNo Problem Found Return Material Authorization RMA ProcedureB1.0 Specifications for Magnum 6K32 SWITCHES, DC Power Appendix B Internal DC Power Supply OptionsPower Supply Internal -48VDC Option Shipping and Packaging InformationB3.0 Applications for DC Powered Switches Power Supply Internal 125 VDC Option Industrial ApplicationsB4.0 Installation B4.1 UL Requirements for DC-powered unitsB5.0 Operation B6.0 Ordering Information B7.0 TroubleshootingGND Appendix C Internal DC Dual-Source Power OptionC5.0 Installation C4.0 Features and Benefits of the DUAL-SOURCE DesignC6.0 Ordering Information C5.1 UL RequirementsExample Magnum 6K32R-48VDC Example Magnum 6K32R-24VDC or Magnum 6K32R-125VDC