YOU MAY Need to Recheck this

Problem	Possible Cause	Action

	The antenna may	Turn ThurayaIP off and then back
	not be pointed	on again, and attempt antenna
	properly.	pointing again to improve the
		signal strength. You may need to
		reposition ThurayaIP, verifying that
		there are no obstructions blocking
		the satellite signal and that the
		Modem has a clear view of the
		sky in the direction of the satellite.
	The Modem	Refer to the network settings
	network settings	supplied by your Service Provider.
	may not be	If the DNS Host settings are
	correctly	changed, the PC must be
	configured.	rebooted.
	The browser may	For Netscape, go to Advanced
	not be correctly	Preferences and select ‘Direct
	configured.	connection to the Internet.’
		For Microsoft Internet Explorer,
		select Tools / Internet Options /
		Connections / LAN Settings and
		uncheck the box labelled ‘Use a
		proxy server for your LAN.’
		YOU MAY NEED TO RECHECK THIS
		BOX UPON RETURNING TO YOUR
		OTHER INTERNET CONNECTION.
No network access	Interference from	If you are near another satellite
or poor network	other satellite	mobile terminal, switch the other
performance.	mobile terminals.	satellite mobile terminal off or
		move as far away as possible to
		avoid interference.
The battery will not	The battery is	Replace the battery. After several
charge.	defective.	years of average use, a gradual
		decline may be expected.
	The battery	Check the battery connector
	contacts are dirty or	contacts. Clean them if
	damaged.	necessary. If the battery is
		damaged, replace it.

Hughes ThurayaIP warranty YOU MAY Need to Recheck this