Hughes warranty ThurayaIP is in a

Page 47

Number and

Cause

Solution

Description

 

 

 

 

 

101 This user was

Connection

Power down ThurayaIP and try

detached by the

broken by the

again. If the problem continues,

network. Trying to

Network.

contact your Service Provider.

reattach…

 

 

 

 

 

103 Network connection

Network

If the problem continues,

failure – PLMN is not

connection

contact your Service Provider.

allowed. Reacquiring

failure due to

 

connection.

PLMN not

 

 

allowed.

 

 

 

 

104 Network

Network

If the problem continues in other

connection failure - LA

connection

areas where service is allowed,

is not allowed.

failure because

contact your Service Provider.

Reacquiring

ThurayaIP is in a

 

connection…

service not

 

 

allowed Location

 

 

Area (LA).

 

 

 

 

105 Network

You are using a

If the problem continues with an

connection failure –

SIM card from a

authorised SIM card, contact

Roaming is not

carrier that does

your Service Provider.

allowed. Reacquiring

not have a

 

connection.

roaming

 

 

agreement with

 

 

your Service

 

 

Provider.

 

 

 

 

106 Network

Network

If the problem continues,

connection failure -

connection

contact your Service Provider.

Mobile Terminal

failure because

 

implicitly detached by

Modem was

 

the network.

implicitly

 

Reacquiring

detached by the

 

connection…

Network.

 

 

 

 

107 Network service is not

Network service

If the problem continues,

available – Network

not available due

contact your Service Provider.

resources not available.

to lack of network

 

Reacquiring

resources.

 

connection…

 

 

 

 

 

ThurayaIP Satellite Modem User Guide

39

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Contents User Guide ThurayaIPPage Safety Information General Do not stand in front of the AntennaProperly ground the Antenna Do not operate during Electrical StormsConnecting devices Qualified serviceBatteries and accessories Battery DoorHearing aids PacemakersContents Troubleshooting Unpacking IntroductionFirst Time Set-Up Setting Up the Modem Software Installation and ConfigurationGPS Satellite Icon Location on Display DC Power JackSIM Insertion Orientation USB and Ethernet Data Connection Locations Data ConnectionsHome Page Satellite Location Display Receive Signal Strength on the ThurayaIP Display Global Positioning System Operation Quick ReferenceIMMI Button Locations Integrated Man Machine Interface iMMIDisplay Description Comment Audible Pointing Indicator Wireless LAN Icon Battery IconPower Icon Globe Icon Web Man Machine Interface wMMI ScreensHome Screen Properties Screen Statistics Screen Connection Management Screen Status Screen Network Settings Screen NET IP Security Management Screen Wlan Configuration Screen Wlan Security Screen Advanced Settings Screen Select the Save button to implement your modifications ThurayaIP Satellite Modem User Guide Upgrading Thurayaip General Troubleshooting TroubleshootingService Provider ThurayaIP cannot YOU MAY Need to Recheck this Problem Possible Cause Action Status Codes Number Cause Solution DescriptionSIM card access has Number Cause Solution Description Failure N-SAPI has already Number Cause Solution Description ThurayaIP is ThurayaIP is in a Number Cause Solution Description Number Cause Solution Description Ggsn Number Cause Solution Description Glossary ThurayaIP Satellite Modem User Guide Index