Hughes ThurayaIP warranty Failure N-SAPI has already

Number and	Cause	Solution
Description
14 Network connection	Network	Contact your Service Provider to
failure - User	connection	regain authorised service. Your
authorisation failed.	failure because	Service Provider should check
Please contact your	the user is not	the subscription entries in the
Service Provider.	authorised for	Home Location Registry.
	service.
15 Network connection	Network	Contact your Service Provider to
failure – Service option	connection	regain authorised service. The
not supported. Please	failure because	Service Provider should check
contact your Service	the service option	the subscription entries in the
Provider.	is not supported.	Home Location Registry.
16 Network connection	Network	Contact your Service Provider to
failure - Service option	connection	regain authorised service. The
not subscribed. Please	failure because	Service Provider should check
contact your Service	user was not	the subscription entries in the
Provider.	subscribed to the	Home Location Registry.
	service option.
17 Network connection	Network	Power down ThurayaIP and try
failure - N-SAPI has already	connection	again. If the problem continues,
been used. Power down	failure because	contact your Service Provider.
and try again.	network assigned
	an N-SAPI that is
	already being
	used.
18 Network connection	The connection	Power down ThurayaIP and try
failure – Regular PDP	was deactivated	again. If the problem continues,
deactivation by	by the Network.	contact your Service Provider.
network. Power down
and try again.
19 Network connection	Connection	Power down ThurayaIP and try
failure - SM network	failure due to the	again. If the problem continues,
failure. Power down	network Session	contact your Service Provider.
and try again.	Manager (SM).
36	ThurayaIP Satellite Modem User Guide