Hughes ThurayaIP warranty Number Cause Solution Description

Number and	Cause	Solution
Description
127 Network access	Network access is	You are blocked from Network
blocked – Radio priority	blocked due to	access due to your network
is less than threshold.	the user’s priority.	priority. If the problem
ThurayaIP will attempt		continues, contact your Service
to reacquire		Provider.
connection.
128 GPS fix is too old.	Notification of a	A new GPS fix was obtained
Modem will attempt to	GPS fix during or	during the connection process,
reacquire connection	after Network	superseding the old fix. The
after receiving a new	connection	Modem will reacquire the
GPS fix.	procedure.	connection. If the problem
		continues and a new
		connection cannot be made,
		contact your Service Provider.
129 Network access	GPS fix may be	Verify that the Modem has an
blocked - GPS location	too old.	open view of the sky to get a
may be too old. If		GPS fix. If the problem
condition does not		continues, contact your Service
clear, please obtain a		Provider.
new GPS location.
130 Network access	GPS fix is too old.	The ThurayaIP terminal will
unavailable - GPS		acquire a new GPS location
location needs		and connection. Do not power
updating.		off the terminal.
131 Battery	The battery is too	Allow the terminal to cool down.
temperature too high.	hot.
132 Terminal	The terminal is too	Allow the terminal to cool down.
temperature too high.	hot.
133 An external-	The 384kbps	Attach an approved high gain
antenna is	streaming data	external antenna to the terminal
recommended to	rate requires an	to obtain the highest streaming
achieve the requested	external antenna.	rate.
data-rates.
ThurayaIP Satellite Modem User Guide		43