Status Codes
Number and | Cause | Solution | |
Description | |||
|
| ||
|
|
| |
1 SIM card is not | Absence or | SIM card may not be present. | |
installed. Power down, | |||
incorrect | Remove the battery cover and | ||
install SIM card properly | |||
installation of the | verify that the SIM card is present. | ||
and try again. | |||
SIM card. | SIM card may be inserted | ||
| |||
|
| ||
|
| incorrectly. Remove SIM card and | |
|
| make sure it is inserted according to | |
|
| the instructions in the User Guide. | |
|
| SIM card may be damaged. | |
|
| Visually inspect the SIM card and | |
|
| return it to your Service Provider if | |
|
| damaged. | |
|
| SIM card contacts may be dirty. | |
|
| Clean the SIM card contacts with a | |
|
| dry cloth. | |
|
| If problem continues, replace SIM | |
|
| card with a known good SIM card. If | |
|
| problem persists, return the unit to | |
|
| your Service Provider for service. | |
|
|
| |
2 SIM card read/write | Failure to read | Power down ThurayaIP and try | |
error. Power down and | from or write to | again. | |
try again. | the SIM card. | SIM card may be damaged. | |
|
| ||
|
| Visually inspect the SIM card and | |
|
| return it to your Service Provider if | |
|
| damaged. | |
|
| SIM card contacts may be dirty. | |
|
| Clean the SIM card contacts with a | |
|
| dry cloth. | |
|
| If the problem continues, replace | |
|
| SIM card with a known good SIM | |
|
| card. If the problem persists, return | |
|
| the unit to your Service Provider for | |
|
| service. | |
|
|
| |
ThurayaIP Satellite Modem User Guide | 33 | ||