RAD Data comm MBE10-1D, MBE10-8 Diagnostic Test, Alarms and Troubleshooting, Ping Terminal

Page 41

Chapter 4

Troubleshooting and

Diagnostics

This chapter provides:

A procedure for performing a ping connectivity test

Troubleshooting solutions for possible operational and communication problems.

4.1 Diagnostic Test

Ping Terminal

To check the status of the MBE unit's connectivity, you initiate a ping test to all connected IP addresses.

To perform the ping test:

1.In the Main menu, type 5 (Diagnostic Tools).

2.Type 1 (Ping Terminal).

3.Type your terminal's IP address and press <Enter>.

The results of the Ping test appear on the screen and run continuously until you stop the test.

4. To stop the ping test, press <Enter>.

4.2 Alarms and Troubleshooting

Observe safety precautions while working on the unit, especially if the cover is removed.

Warning

Some common faults and their solutions are listed in the Table 4-1.Some faults may occur due to incorrect configuration settings with regard to MBE application and location. Link errors are sometimes caused by loose contact between connectors or lack of cable continuity.

 

Alarms and Troubleshooting

4-1

Order from: Cutter Networks

Ph:727-398-5252/Fax:727-397-9610

www.bestdatasource.com

Image 41
Contents MBE Family LAN RANger Series Order from Cutter Networks Ph727-398-5252/Fax727-397-9610 MBE Family LAN RANger Series Limited Warranty Please observe the following precautions General Safety InstructionsConnection of DC Mains General Safety PracticesConnection of AC Mains Connection of Data and Telecommunications Cables Electromagnetic Compatibility EMC Canadian Emission Requirements Declaration of Conformity Conventions Order from Cutter Networks Ph727-398-5252/Fax727-397-9610 Contents List of Figures General OverviewVersions MBE10-8D throughout this manualApplications FeaturesRouting and Bridging Support ManagementTransparent Remote-to-Remote Forwarding Quick SetupSecurity WAN EconomyDual Image Flash Memory Physical DescriptionFront Panel Rear PanelFunctional Description Routing ModeBridge Mode Principles of Operation Bridge Mode CompatibilityMBE10-1 Operation MBE10-1D OperationMBE10-8D Operation Functional Block DiagramMBE10-8 Operation LAN Processor LAN InterfaceManagement Interface Connectors Technical SpecificationsType Connectors Link Interface LAN Interface StandardGreen On when packets can be transferred Green On when the unit is powered-upYellow On when a packet is being transmitted to the LAN Yellow On when a packet is being received from the LAN50 C/32 -122 F Temperature Humidity To 90%, non-condensingIntroduction Maintenance of this productSite Requirements and Prerequisites Technician who is aware of the hazards involvedEquipment Needed Package ContentsInstallation and Setup Bridge Application Configuring MBETo configure the MBE unit MBE PCB Layout Main MBE Switches and JumpersIL-4W 24D, V.35D Connecting the InterfacesConnecting the LAN Connecting the LineTo connect the line To connect to the LANAC Power Connecting the PowerInstallation Installation and Setup Front Panel Controls and Indicators Front Panel Controls and IndicatorsTo begin configuring MBE Initial SetupOperating Instructions It is suggested to use 9.6 kbpsOperating MBE Power-onPower-off Operation Operating Instructions Alarms and Troubleshooting Diagnostic TestPing Terminal To perform the ping testDebugging Messages Troubleshooting GuideDebug Messages Filters To view the Debug Messages logTo filter the Debug Messages log Resetting MBE to Factory SettingsTo reset the MBE to the factory settings Troubleshooting and Diagnostics Appendix a Pin Assignment Table A-1. Interface Signal List Female ConnectorsFemale DB-37 RS-530 21 / 15-pin Appendix a Pin Assignment 35/ DB-25 Figure A-4. Four-Wire 4W Connection Table A-3. Isdn S Interface Cable Pin Assignments Index Xmodem Excellent Good Fair Poor Very Poor Customer Response FormOrder from Cutter Networks Ph727-398-5252/Fax727-397-9610 Error Report Order from Cutter Networks Ph727-398-5252/Fax727-397-9610 Order from Cutter Networks Ph727-398-5252/Fax727-397-9610 International Headquarters