Dell 2950 owner manual 149

Page 149

Dell Enterprise Training and Certification

Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip available when you call. See the contact information for your region.

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact information for your region.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:

1Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.

For the telephone number to call, see the contact information for your region.

2Include a copy of the invoice and a letter describing the reason for the return.

3Include a copy of any diagnostic information (including the Diagnostics Checklist) indicating the tests you have run and any error messages reported by the system diagnostics.

4Include any accessories that belong with the item(s) being returned (such as power cables, media such as CDs and diskettes, and guides) if the return is for credit.

5Pack the equipment to be returned in the original (or equivalent) packing materials.

You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect-on-delivery (C.O.D.) packages are not accepted.

Returns that are missing any of the preceding requirements will be refused at our receiving dock and returned to you.

Getting Help

149

Image 149
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge 2950 SystemsJanuary Contents Baseboard Management Controller Configuration Removing a SAS Controller Daughter Card Installing a SAS Controller Daughter CardExpansion Card Installation Guidelines Removing the Left Expansion-Card Riser Board General Memory Module Installation Guidelines100 101Troubleshooting an External Scsi Tape Drive 123 Troubleshooting System Cooling Problems 119111 112Returning Items for Warranty Repair or Credit 149 Contents Using Server Administrator Diagnostics 131132 133152 150Contents About Your System Other Information You May NeedAccessing System Features During Startup Front-Panel Features and Indicators Whether the system has been powered on LCD lights amber when the system needsUSB connectors MessagesAmber About Your System Hard-Drive Indicator CodesAbout Your System Connecting External Devices Back-Panel Features and IndicatorsRedundant Power Supply Indicators Power Indicator CodesIndicator Function Green indicates that the power supply is operationalLCD Status Messages NIC Indicator CodesSupport E1114 Temp Ambient E1000 FAILSAFE, CallE1116 Temp Memory E12nn Xx PwrGdE1414 CPU # Thermtrip E1410E1418 CPU # Presence E141C CPU MismatchE1610 PS # Missing E1422 CPU Machine ChkE1614 PS # Status E1618 PS # PredictiveE1711 E1810 HDD ## FaultPCI Perr Slot # E1712E2011 Mem Config Err E1A11 PCI Rsr ConfigE2013 Shadow Bios Fail E1811 HDD ## Rbld AbrtE2018 Prog Timer E2017 Timer FailE2019 Parity Error E201F Drac ConfigCrd # Dimm ## E2111 SBE Log DisableE2112 Mem Spare Crd # E2113 Mem Mirror Crd #I1912 SEL Full Solving Problems Described by LCD Status MessagesRemoving LCD Status Messages System Messages Diskette drive n seek Diskette subsystem resetFailure Diskette read failureConfiguration. DIMMs must Error Incorrect memoryBe installed in pairs Error Remote AccessNo boot sector on hard drive No boot device availableNo timer tick interrupt Northbound merge errorError Slot n Error EmbeddedActual Link Width is n PCIe Training Error Slot n PCI Bios failed to installPlease run Setup program Seek errorROM bad checksum = address Sector not foundUpdate loaded for Timer chip counterWrite fault Write Fault on selectedAlert Messages Diagnostics MessagesAbout Your System Using the System Setup Program Entering the System Setup ProgramResponding to Error Messages Main Screen System Setup OptionsUsing the System Setup Program Logical Processor option. See Table Including size, type, and speedCPU Information Using the Setup Password on System Setup Program Options Description Boot SequenceVirtual CD-ROM may be present From external devicesCPU Information Screen Integrated Devices Screen System Security Screen Serial Communication ScreenExit Screen Using the System Password System and Setup Password FeaturesUsing the System Setup Program Deleting or Changing an Existing System Password Using the Setup PasswordSee Disabling a Forgotten Password on Disabling a Forgotten PasswordBaseboard Management Controller Configuration BMC Setup Module Options Entering the BMC Setup ModuleUsing the System Setup Program Recommended Tools Installing System ComponentsSideplane Inside the SystemHot-pluggable fans Control panelRemoving the Front Bezel Hard Drive and Media Bay ConfigurationsFront Bezel Opening the System Opening and Closing the SystemReplacing the Front Bezel Closing the System Hard DrivesRemoving a Drive Blank Before You BeginRemoving a Hot-Plug Hard Drive Installing a Drive BlankInstalling a Hot-Plug Hard Drive Removing a Hard Drive From a Hard-Drive Carrier Replacing a Hard-Drive CarrierScrews SATAu drive carrier Installing a SAS Hard Drive Into a SATAu Drive CarrierInstalling a Sata Hard Drive Into a Sata Drive Carrier Installing System Components Sata hard-drive Hole labels Power SuppliesPull the power supply straight out to clear the chassis Removing a Power SupplyRemoving the Power Supply Blank Replacing a Power SupplySystem Fans Installing the Power Supply BlankRemoving a System Fan System includes four hot-pluggable cooling fansReplacing a Cooling Fan Cooling ShroudShroud hinges Fan bracket Installing the Cooling ShroudRemoving the Cooling Shroud Removing the Fan Bracket Fan BracketsReplacing the Fan Bracket Fan bracket slot in power Tabs Supply cageSAS Controller Daughter Card Installing a SAS Controller Daughter Card 12. Installing a SAS Controller Daughter Card Card SAS backplane a Inch x6 backplane BackplaneSAS backplane B CardInch x4 backplane Removing a SAS Controller Daughter Card RAID BatteryInstalling a RAID Battery SAS RAID controller daughter card battery Removing a RAID BatteryExpansion Card Installation Guidelines Configuring the Boot DeviceInstalling an Expansion Card Expansion CardsExpansion card Removing the Expansion-Card Cage Expansion-Card CageRemoving an Expansion Card Lift the cage straight up to clear the chassis. See Figure Replacing the Expansion-Card CageInstalling a RAC Card Removing the Optical Drive Optical DriveOptical drive Installing the Optical DriveRemoving the Diskette Drive From the System Diskette DriveInstalling the Diskette Drive Into the System Diskette drive release tabs Installing the Diskette Drive Into the Drive CarrierRemoving the Diskette Drive From the Drive Carrier Scsi Tape Drive Removing and Installing an Internal Scsi Tape DriveTape drive Release latch System Memory General Memory Module Installation GuidelinesInstalling Memory Modules Non-Optimal Memory ConfigurationsMemory Sparing Support Memory Mirroring SupportInstalling System Components Removing Memory Modules Removing a Processor Activating the Integrated NIC TOEProcessors 28. Installing and Removing the Heat Sink Heat sink Processor shield ZIF socket Socket key Installing a ProcessorSystem battery is a 3.0-volt V, coin-cell battery System BatteryReplacing the System Battery Negative side of battery Removing the Left Expansion-Card Riser Board Expansion-Card Riser BoardsRiser securing tabs Riser securing slots Installing the Left Riser BoardGuide pins System board socket Installing the Central Riser BoardRemoving the Central Riser Board 100101 Sideplane BoardRemoving the Sideplane Board Backplane connector Pins Installing the Sideplane Board103 SAS Backplane BoardRemoving the SAS Backplane Board Pin Securing slots Securing tabs Installing the SAS Backplane Board105 Control Panel Assembly Service-only ProcedureRemoving the Control Panel Assembly Installing the Control Panel Assembly 107 System Board Service-only ProcedureRemoving the System Board Release pin System-board securing tabs Installing the System Board109 110 111 Safety First-For You and Your SystemStart-Up Routine Checking the Equipment Troubleshooting IRQ Assignment ConflictsTroubleshooting External Connections Troubleshooting the Keyboard Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty ProblemTroubleshooting the Mouse Troubleshooting Basic I/O Functions115 Troubleshooting a Serial I/O DeviceTroubleshooting a USB Device Troubleshooting a Wet System Troubleshooting a NICNIC cannot communicate with network Liquid spilled on the system Excessive humidity117 Troubleshooting a Damaged SystemSystem was dropped or damaged Troubleshooting Power Supplies Troubleshooting the System Battery119 Troubleshooting System Cooling ProblemsTroubleshooting a Fan Troubleshooting System Memory 121 Troubleshooting a Diskette DriveError message indicates a diskette drive problem Action 123 Troubleshooting an Optical DriveTroubleshooting an External Scsi Tape Drive Troubleshooting a Hard Drive 125 Troubleshooting a SAS or SAS RAID Controller Daughter Card 127 Troubleshooting Expansion CardsTroubleshooting the Microprocessors 129 130 System Diagnostics Features Using Server Administrator DiagnosticsWhen to Use the System Diagnostics 131System Diagnostics Testing Options Running the System DiagnosticsUsing the Custom Test Options Selecting Devices for Testing133 Selecting Diagnostics OptionsViewing Information and Results 134 135 Jumpers and ConnectorsSystem Board Jumpers Password feature is disabled Default The password feature is enabled137 System Board Connectors138 139 SAS Backplane Board ConnectorsSecondary SAS Sasb Drive 5 SASDRV5 Drive 3 SASDRV3Drive 2 SASDRV2 Drive 3 SASDRV3 Drive 1 SASDRV1 140Secondary SAS Sasb Primary SAS Sasa 141Expansion-Card Riser-Board Components and PCI Buses Sideplane Board ConnectorsControl panel Ctrl Pin guidesOptional PCI-X Left Expansion-Card Riser Board Components 143Optional PCIe Expansion-Card Central Riser Board Components 145 146 Technical Assistance Online Services147 Getting HelpAutomated Order-Status Service AutoTech ServiceTechnical Support Service Electronic Quote Service149 150 Before You Call151 152 Contacting Dell153 154 155 General Support 01-899-753-0777 156157 158 General Support dial from within Jamaica only Getting Help 159160 161 General Support 001-800-220-1006 162General Support 001-800-882-1519 163 164 165 166 167 168 Amperes AC Alternating current 169BTU British thermal unit CelsiusCm Centimeters Cmos Complementary metal-oxide semiconductor 170Kilo Kb Kilobits 1024 bits Glossary 171Fahrenheit LVD Low voltage differential Meters MA Milliamperes 172173 TCP/IP Transmission Control Protocol/Internet Protocol System diskette See bootable diskette174 Volts VAC Volts alternating current VDC Volts direct current 175176 Index Connectors expansion-card riser177 SAS hard drive in a SATAu drive carrier Hard drive installing Sata in a SATAu179 BoardPCI buses expansion-card riser SAS backplane board, 103 SAS controller daughterTOE 181 182
Related manuals
Manual 50 pages 43.48 Kb Manual 182 pages 27.45 Kb