Dell 2950 Memory address line, Failure at address, read, Memory write/read failure, Keystroke

Page 31

Table 1-7. System Messages (continued)

Message

Causes

Corrective Actions

 

 

 

Memory address line

Faulty or improperly installed memory

See "Troubleshooting System Memory"

failure at address, read

modules.

on page 120.

value expecting value

 

 

Memory double word logic

 

 

failure at address, read

 

 

value expecting value

 

 

Memory odd/even logic

 

 

failure at address, read

 

 

value expecting value

 

 

Memory write/read failure

 

 

at address, read value

 

 

expecting value

 

 

 

 

 

Memory tests terminated by

POST memory test terminated by

Information only.

keystroke.

pressing the spacebar.

 

No boot device available

Faulty or missing optical/diskette

 

drive subsystem, hard drive, or hard-

 

drive subsystem, or no boot disk in

 

drive A.

Use a bootable diskette, CD, or hard drive. If the problem persists, see "Troubleshooting a Diskette Drive" on page 121, "Troubleshooting an Optical Drive" on page 123, and "Troubleshooting a Hard Drive" on page 124. See "Using the System Setup Program" on page 37 for information on setting the order of boot devices.

No boot sector on hard drive

Incorrect configuration settings in System Setup program, or no operating system on hard drive.

Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup Program" on page 37. If necessary, install the operating system on your hard drive. See your operating system documentation.

No timer tick interrupt

Faulty system board.

See “"Getting Help" on page 147."

 

 

 

Northbound merge error -

The specified DIMM was unable to

See "Troubleshooting System Memory"

The following DIMM has

establish a successful data link with

on page 120.

been disabled by BIOS:

the memory controller.

 

DIMM x

 

 

 

 

 

Not a boot diskette

No operating system on diskette.

Use a bootable diskette.

About Your System

31

Image 31
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge 2950 SystemsJanuary Contents Baseboard Management Controller Configuration Expansion Card Installation Guidelines Installing a SAS Controller Daughter CardRemoving a SAS Controller Daughter Card 101 General Memory Module Installation GuidelinesRemoving the Left Expansion-Card Riser Board 100112 Troubleshooting System Cooling Problems 119Troubleshooting an External Scsi Tape Drive 123 111133 Using Server Administrator Diagnostics 131Returning Items for Warranty Repair or Credit 149 Contents 132152 150Contents About Your System Other Information You May NeedAccessing System Features During Startup Front-Panel Features and Indicators Messages LCD lights amber when the system needsWhether the system has been powered on USB connectorsAmber About Your System Hard-Drive Indicator CodesAbout Your System Connecting External Devices Back-Panel Features and IndicatorsGreen indicates that the power supply is operational Power Indicator CodesRedundant Power Supply Indicators Indicator FunctionLCD Status Messages NIC Indicator CodesE12nn Xx PwrGd E1000 FAILSAFE, CallSupport E1114 Temp Ambient E1116 Temp MemoryE141C CPU Mismatch E1410E1414 CPU # Thermtrip E1418 CPU # PresenceE1618 PS # Predictive E1422 CPU Machine ChkE1610 PS # Missing E1614 PS # StatusE1712 E1810 HDD ## FaultE1711 PCI Perr Slot #E1811 HDD ## Rbld Abrt E1A11 PCI Rsr ConfigE2011 Mem Config Err E2013 Shadow Bios FailE201F Drac Config E2017 Timer FailE2018 Prog Timer E2019 Parity ErrorE2113 Mem Mirror Crd # E2111 SBE Log DisableCrd # Dimm ## E2112 Mem Spare Crd #Removing LCD Status Messages Solving Problems Described by LCD Status MessagesI1912 SEL Full System Messages Diskette read failure Diskette subsystem resetDiskette drive n seek FailureError Remote Access Error Incorrect memoryConfiguration. DIMMs must Be installed in pairsNorthbound merge error No boot device availableNo boot sector on hard drive No timer tick interruptSlot n PCI Bios failed to install Error EmbeddedError Slot n Actual Link Width is n PCIe Training ErrorSector not found Seek errorPlease run Setup program ROM bad checksum = addressWrite Fault on selected Timer chip counterUpdate loaded for Write faultAlert Messages Diagnostics MessagesAbout Your System Responding to Error Messages Entering the System Setup ProgramUsing the System Setup Program Using the System Setup Program System Setup OptionsMain Screen CPU Information Including size, type, and speedLogical Processor option. See Table From external devices System Setup Program Options Description Boot SequenceUsing the Setup Password on Virtual CD-ROM may be presentCPU Information Screen Integrated Devices Screen System Security Screen Serial Communication ScreenExit Screen Using the System Password System and Setup Password FeaturesUsing the System Setup Program Deleting or Changing an Existing System Password Using the Setup PasswordBaseboard Management Controller Configuration Disabling a Forgotten PasswordSee Disabling a Forgotten Password on BMC Setup Module Options Entering the BMC Setup ModuleUsing the System Setup Program Recommended Tools Installing System ComponentsControl panel Inside the SystemSideplane Hot-pluggable fansFront Bezel Hard Drive and Media Bay ConfigurationsRemoving the Front Bezel Replacing the Front Bezel Opening and Closing the SystemOpening the System Closing the System Hard DrivesRemoving a Drive Blank Before You BeginInstalling a Hot-Plug Hard Drive Installing a Drive BlankRemoving a Hot-Plug Hard Drive Removing a Hard Drive From a Hard-Drive Carrier Replacing a Hard-Drive CarrierScrews SATAu drive carrier Installing a SAS Hard Drive Into a SATAu Drive CarrierInstalling a Sata Hard Drive Into a Sata Drive Carrier Installing System Components Sata hard-drive Hole labels Power SuppliesPull the power supply straight out to clear the chassis Removing a Power SupplyRemoving the Power Supply Blank Replacing a Power SupplySystem includes four hot-pluggable cooling fans Installing the Power Supply BlankSystem Fans Removing a System FanReplacing a Cooling Fan Cooling ShroudRemoving the Cooling Shroud Installing the Cooling ShroudShroud hinges Fan bracket Removing the Fan Bracket Fan BracketsSAS Controller Daughter Card Fan bracket slot in power Tabs Supply cageReplacing the Fan Bracket Installing a SAS Controller Daughter Card 12. Installing a SAS Controller Daughter Card Card SAS backplane a Inch x6 backplane BackplaneInch x4 backplane CardSAS backplane B Installing a RAID Battery RAID BatteryRemoving a SAS Controller Daughter Card SAS RAID controller daughter card battery Removing a RAID BatteryExpansion Cards Configuring the Boot DeviceExpansion Card Installation Guidelines Installing an Expansion CardExpansion card Removing an Expansion Card Expansion-Card CageRemoving the Expansion-Card Cage Lift the cage straight up to clear the chassis. See Figure Replacing the Expansion-Card CageInstalling a RAC Card Removing the Optical Drive Optical DriveOptical drive Installing the Optical DriveRemoving the Diskette Drive From the System Diskette DriveInstalling the Diskette Drive Into the System Removing the Diskette Drive From the Drive Carrier Installing the Diskette Drive Into the Drive CarrierDiskette drive release tabs Scsi Tape Drive Removing and Installing an Internal Scsi Tape DriveTape drive Release latch System Memory General Memory Module Installation GuidelinesMemory Mirroring Support Non-Optimal Memory ConfigurationsInstalling Memory Modules Memory Sparing SupportInstalling System Components Removing Memory Modules Processors Activating the Integrated NIC TOERemoving a Processor 28. Installing and Removing the Heat Sink Heat sink Processor shield ZIF socket Socket key Installing a ProcessorReplacing the System Battery System BatterySystem battery is a 3.0-volt V, coin-cell battery Negative side of battery Removing the Left Expansion-Card Riser Board Expansion-Card Riser BoardsRiser securing tabs Riser securing slots Installing the Left Riser Board100 Installing the Central Riser BoardGuide pins System board socket Removing the Central Riser BoardRemoving the Sideplane Board Sideplane Board101 Backplane connector Pins Installing the Sideplane BoardRemoving the SAS Backplane Board SAS Backplane Board103 Pin Securing slots Securing tabs Installing the SAS Backplane BoardRemoving the Control Panel Assembly Control Panel Assembly Service-only Procedure105 Installing the Control Panel Assembly Removing the System Board System Board Service-only Procedure107 Release pin System-board securing tabs Installing the System Board109 110 Start-Up Routine Safety First-For You and Your System111 Troubleshooting External Connections Troubleshooting IRQ Assignment ConflictsChecking the Equipment Problem Troubleshooting the Video SubsystemTroubleshooting the Keyboard Monitor is not working properly Video memory is faultyTroubleshooting the Mouse Troubleshooting Basic I/O FunctionsTroubleshooting a USB Device Troubleshooting a Serial I/O Device115 Liquid spilled on the system Excessive humidity Troubleshooting a NICTroubleshooting a Wet System NIC cannot communicate with networkSystem was dropped or damaged Troubleshooting a Damaged System117 Troubleshooting Power Supplies Troubleshooting the System BatteryTroubleshooting a Fan Troubleshooting System Cooling Problems119 Troubleshooting System Memory Error message indicates a diskette drive problem Troubleshooting a Diskette Drive121 Action Troubleshooting an External Scsi Tape Drive Troubleshooting an Optical Drive123 Troubleshooting a Hard Drive 125 Troubleshooting a SAS or SAS RAID Controller Daughter Card 127 Troubleshooting Expansion CardsTroubleshooting the Microprocessors 129 130 131 Using Server Administrator DiagnosticsSystem Diagnostics Features When to Use the System DiagnosticsSelecting Devices for Testing Running the System DiagnosticsSystem Diagnostics Testing Options Using the Custom Test OptionsViewing Information and Results Selecting Diagnostics Options133 134 System Board Jumpers Jumpers and Connectors135 Password feature is disabled Default The password feature is enabled137 System Board Connectors138 Drive 5 SASDRV5 Drive 3 SASDRV3 SAS Backplane Board Connectors139 Secondary SAS SasbDrive 2 SASDRV2 Drive 3 SASDRV3 Drive 1 SASDRV1 140Secondary SAS Sasb Primary SAS Sasa 141Pin guides Sideplane Board ConnectorsExpansion-Card Riser-Board Components and PCI Buses Control panel CtrlOptional PCI-X Left Expansion-Card Riser Board Components 143Optional PCIe Expansion-Card Central Riser Board Components 145 146 Getting Help Online ServicesTechnical Assistance 147Electronic Quote Service AutoTech ServiceAutomated Order-Status Service Technical Support Service149 150 Before You Call151 152 Contacting Dell153 154 155 General Support 01-899-753-0777 156157 158 General Support dial from within Jamaica only Getting Help 159160 161 General Support 001-800-882-1519 162General Support 001-800-220-1006 163 164 165 166 167 168 Celsius 169Amperes AC Alternating current BTU British thermal unitCm Centimeters Cmos Complementary metal-oxide semiconductor 170Fahrenheit 171Kilo Kb Kilobits 1024 bits Glossary LVD Low voltage differential Meters MA Milliamperes 172173 174 System diskette See bootable disketteTCP/IP Transmission Control Protocol/Internet Protocol Volts VAC Volts alternating current VDC Volts direct current 175176 177 Connectors expansion-card riserIndex SAS hard drive in a SATAu drive carrier Hard drive installing Sata in a SATAuSAS backplane board, 103 SAS controller daughter Board179 PCI buses expansion-card riserTOE 181 182
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