Avaya 16-300272 manual A P T E R 9 External Service Management

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Contents

The Media Page 38

 

Uploading a media file 38

 

Supported graphic formats

38

Supported audio formats 39

C H A P T E R 9 External Service Management

41

The External Services Management List 41

Quick FAQ 42

The External Service Page 42

C H A P T E R 10

Broadcast Alert Management 45

 

The Alert List

45

 

 

Column Descriptions

46

 

Alert Types 47

 

 

Emergency alerts

47

 

Normal alerts 47

 

 

Background alerts

47

 

Quick FAQ 48

 

 

The Alert Page

49

 

C H A P T E R 11

My Preferences

53

 

 

Changing your password 53

 

Set the number of alerts per page 53

 

Setting the maximum list entries to display 53

C H A P T E R 12

Troubleshooting

55

 

 

Common problems 55

A P P E N D I X A

Push XML API 57

 

Preparing the Application Gateway and an Application to Use the Push

XML API 58

Push XML API Operation 59

Broadcast Server User Guide

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Contents Broadcast Server User Guide Release 2.1 Service Pack Copyright 2004-2006,Avaya Inc All Rights Reserved Contents A P T E R 6 Subscriber Management A P T E R 9 External Service Management Vi Broadcast Server User Guide Related Documentation PrefaceAudience Related Documentation Viii Broadcast Server User Guide Introduction to Broadcast Server ChapterBroadcast Server Overview Subscribers and Distribution Lists UsersAlerts BCS Interaction with Phones Sending AlertsConfiguring Broadcast Server Opening and Using the Broadcast Server InterfaceInitial Configuration Broadcast Server Maintenance Application Gateway and Broadcast Server Operation Application Gateway and Broadcast Server Operation Component Versions System ManagementSupport items Server configurationHome page tips System Management Home page tips Broadcast Server User Guide System Messages Quick FAQSystem Messages Quick FAQ Broadcast Server User Guide User Management List User ManagementAdministrator user User information PasswordUser General user permissions Shared distribution list accessAlert access User Management The User Broadcast Server User Guide Subscriber Management List Subscriber ManagementGo to the Distribution List Management page, select Subscriber information SubscriberDistribution list membership Subscriber settingsDistribution List Distribution List ManagementList ownership Automatically created distribution listsSharing distribution lists Distribution List Management Distribution List Management Distribution List Membership Adding and removing distribution list members Distribution List User PermissionsRevoking users’ permission to send to the list Granting users permission to send to the listBroadcast Server User Guide Media List Media ManagementSystem media Media linkage Media ownershipSupported graphic formats MediaUploading a media file WAV Supported audio formatsMedia Management The Media Broadcast Server User Guide External Services Management List External Service ManagementExternal Service External Service Management Page Alert List Broadcast Alert ManagementColumn Descriptions Emergency alerts Alert TypesNormal alerts Background alertsBroadcast Alert Management Quick FAQ Title AlertSend to the following Use audio alert Page Setting the maximum list entries to display Changing your passwordMy Preferences Set the number of alerts perPage Common problems TroubleshootingTroubleshooting Common problems Broadcast Server User Guide Push XML API Appendix aTo enable the Push XML API on the Application Gateway PushMessage Request Push XML API OperationRecipient Schedule Member DistributionList RequestPushMessageResponse Response ServerRegistration ResponseSubscribers Response XML Declaration Push XML ReferenceCharacter Set and Character Entities Element Parent Element Attributes Enumeration Description ManagePushMessageMessageid Appendix a Push XML API DistributionList ManageDistributionListsSubscribers ServerRegistrationPushMessageResponse Distributionlist.asp Sample ASP PagesLoad the XML into an Xmldom object Schedulemessage.asp Appendix a Push XML API Sample ASP Pages