Avaya 16-300272 manual Chapter, Introduction to Broadcast Server

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Chapter 1

Introduction to Broadcast Server

With Broadcast Server you can create alerts for display on the screens of your Avaya IP telephones. You direct alerts to distribution lists. The phones to receive alerts might be in reception areas and conference rooms, guest rooms, staff members’ offices, factory floors, warehouses, and so on. The alerts can include meeting reminders, announcements, company logos, lunchtime menus, revenue-generating advertising content, the latest sales figures, company news, and anything other information that you want to share.

Broadcast Server includes the following features:

•“Pushed” priority alerts with audio notifications

•Flexible subscriber distribution lists

•Automatically generated and updated distribution lists, from one or more LDAP directories and/or directories that can be saved in CSV (Comma-Separated Value) format

•Shared media libraries

•Alert protection

•Alert links to external services and applications

•Retrieval of missed alerts from the phone

•Audit trails and logging

•Simple installation and configuration

•Open XML API to support broadcasting from third-party applications The following topics provide an overview to Broadcast Server:

•Broadcast Server Overview, page 2

•Opening and Using the Broadcast Server Interface, page 6

•Configuring Broadcast Server, page 6

Broadcast Server User Guide

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Contents Broadcast Server User Guide Release 2.1 Service Pack Copyright 2004-2006,Avaya Inc All Rights Reserved Contents A P T E R 6 Subscriber Management A P T E R 9 External Service Management Vi Broadcast Server User Guide Preface AudienceRelated Documentation Related Documentation Viii Broadcast Server User Guide Introduction to Broadcast Server ChapterBroadcast Server Overview Subscribers and Distribution Lists UsersAlerts BCS Interaction with Phones Sending AlertsConfiguring Broadcast Server Opening and Using the Broadcast Server InterfaceInitial Configuration Broadcast Server Maintenance Application Gateway and Broadcast Server Operation Application Gateway and Broadcast Server Operation Component Versions System ManagementSupport items Server configurationHome page tips System Management Home page tips Broadcast Server User Guide System Messages Quick FAQSystem Messages Quick FAQ Broadcast Server User Guide User Management List User ManagementAdministrator user Password UserUser information General user permissions Shared distribution list accessAlert access User Management The User Broadcast Server User Guide Subscriber Management List Subscriber ManagementGo to the Distribution List Management page, select Subscriber information SubscriberDistribution list membership Subscriber settingsDistribution List Distribution List ManagementList ownership Automatically created distribution listsSharing distribution lists Distribution List Management Distribution List Management Distribution List Membership Adding and removing distribution list members Distribution List User PermissionsRevoking users’ permission to send to the list Granting users permission to send to the listBroadcast Server User Guide Media List Media ManagementSystem media Media linkage Media ownershipMedia Uploading a media fileSupported graphic formats WAV Supported audio formatsMedia Management The Media Broadcast Server User Guide External Services Management List External Service ManagementExternal Service External Service Management Page Alert List Broadcast Alert ManagementColumn Descriptions Emergency alerts Alert TypesNormal alerts Background alertsBroadcast Alert Management Quick FAQ Title AlertSend to the following Use audio alert Page Setting the maximum list entries to display Changing your passwordMy Preferences Set the number of alerts perPage Common problems TroubleshootingTroubleshooting Common problems Broadcast Server User Guide Push XML API Appendix aTo enable the Push XML API on the Application Gateway PushMessage Request Push XML API OperationRecipient Schedule Member DistributionList RequestServerRegistration Response Subscribers ResponsePushMessageResponse Response Push XML Reference Character Set and Character EntitiesXML Declaration Element Parent Element Attributes Enumeration Description ManagePushMessageMessageid Appendix a Push XML API DistributionList ManageDistributionListsSubscribers ServerRegistrationPushMessageResponse Distributionlist.asp Sample ASP PagesLoad the XML into an Xmldom object Schedulemessage.asp Appendix a Push XML API Sample ASP Pages