Spectra Logic NTIER700 manual BlueScale2.6.0.6, Start Settings Network Connections

Page 17

Firmware Package History

BlueScale2.6.0.6

This firmware release improves overall reliability of the nTier700.

Resolved Issues

Disconnecting and reconnecting the cables to the Ethernet ports on the nTier700 back panel no longer causes the system to hang.

Known Issues

Problem

Workaround

 

 

Update from BlueScale 2.2 or 2.3 to 2.6.0.6 fails

This update must be performed by Spectra Logic

unless specific procedures are carefully followed.

Technical Support personnel (see Contacting

 

Spectra Logic on page 4).

 

 

After disabling a NIC through the BlueScale web

Do not disable NICs.

interface, the operator panel no longer operates

 

correctly.

 

 

 

If you are updating the firmware for the root

Before you update the nTier700 firmware for the

expanders from a previous version, the firmware

root expanders, stop all I/O to the drives, then

update fails if there is I/O to the drives during the

stop BlueScale. The expander firmware is

update.

updated as part of the BlueScale 2.2 or 2.3 to

 

BlueScale 2.6.0.6 update procedure performed by

 

Spectra Logic Technical Support.

 

 

Occasionally, you may not be able to navigate to

1. Access the Windows desktop.

the BlueScale Network screen when the optional

2. Configure the IP addressing for the installed

10 GigE NIC is installed.

network interface cards through Windows.

 

(Start > Settings > Network Connections,

 

select the desired connection, and then select

 

Properties to configure the IP addressing.

 

 

Following a reboot of the nTier700, the BlueScale

Reboot the system again.

web interface shows the status for all system

 

components as unknown and Last Update as old.

 

 

 

BlueScale posts critical error messages about

Ignore critical messages concerning the missing

missing blades immediately following a system

blades IF they are posted immediately following

start or reboot.

a BlueScale restart (for example, a system reboot).

 

Mark the messages as Read and then continue to

 

monitor the messages for subsequent critical

 

alerts for the same components.

 

 

If you have a proxy server defined for Internet

Download the firmware update file to either a

Explorer you cannot use the Download From

USB drive or a firmware package server and

Spectra option to update the nTier700 BlueScale

update the firmware from there.

firmware.

 

 

 

June 2010

Spectra nTier700 Backup and Archive Appliance

17

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Contents Spectra nTier700 Copyright Trademarks June Spectra Logic Sales United States and Canada Europe Contacting Spectra LogicContents Updates to the User Guide NTier700 Related PublicationsSpectra nTier File Migrator Microsoft Windows Operating System and SoftwareRegister Your NEW NTIER700 Typographical Conventions User FeedbackRelease Notes 90990019 Firmware Package Information Firmware Package SupportFirmware Package History Updating FirmwareFirmware Version Requirements BlueScale2.8.0.1 Resolved IssuesBlueScale Enhancements and ChangesProblem Workaround Known IssuesAccessories Remote Desktop to display ConnectBackup and Archive Appliance User Guide for BlueScale2.6.0.7 Known IssueBlueScale2.6.0.6 Start Settings Network ConnectionsDescribed in the nTier File Migrator User Guide Following error, which corresponds to the Remote Accessories Command Prompt Keyboard. For example, after entering the folder Release Notes 90990019 IP Addressing Supported BrowsersUpdating Tape Drive Device Drivers Obtain the Updated Device DriverWindows Operating System Select If your organization For this device Uninstall Install the Updated Device DriverRun the following command If you are using Remove Current Drivers or DevicesWorking with the Hardware Components Recycling Your NTIER700 Moving or Shipping the NTIER700Overview FeaturesInstalling the NTIER700 Install in a Restricted Access LocationConnect the Power Cords Unlock the Blades Install the Data Drives in the BladesIdentifying the drive numbers and latches in a blade Install the Data DrivesDrives for a single blade Release the drive sled latch Connectors on the rear panel N+1 power configuration shown Connect the Cables and Power OnGigE Fibre ChannelScsi bus ConnectedNext Steps ƒ Read -Configuring the nTier700 on page 40Configuring the NTIER700 Access the BlueScale Web InterfaceHttps//nnn.nnn.nnn.nnn When using Internet Explorer or Firefox Add Security Exception dialog box, select Get Certificate Release Notes 90990009 Overview Access the Windows DesktopWindows Desktop message Connect and LogWindows Storage Server login Windows Storage Server Remote Desktop Log Off and Return to BlueScaleMake the Installation Files Accessible to Windows Install Antivirus SoftwareInstall Additional Application Software Share the Drive Share a CD or DVD Drive on a Remote ComputerMap the Shared CD or DVD Drive to a Drive Letter Install the Software Displaying the Status of Components Using the Blade Operator PanelUsing the NTIER700 Check the Current Firmware Version Moving or Shipping the nTier700Maintaining the NTIER700 Current BlueScale version on the About menu Determine Whether an Update is AvailableThen Download the Updated FirmwareUpdate the Firmware Select Start Update Cancel Choose Continue InstallUpdating Tape Drive Device Drivers Restart the nTier700 Installnonexclusive.exe Opening a Support Ticket Appendix A-SERVICE and SupportBefore Contacting Spectra Logic Technical Support Appendix B Specifications RAID Storage SpecificationsParameter Specification ReturnsVolt AC power cord are as follows Power CordsChange the MTU Setting for the NIC Card Enable Jumbo Frames for 10 GigE Network Interface CardsAppendix D-TUNING Gigabit Ethernet Network Performance Local Area Connection Properties Decimal Enable Window ScalingTeaming NICs Aggregation SLA Team Type DescriptionStatic Link