Spectra Logic NTIER700 manual Firmware Package Support, Firmware Package Information

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nTier700 BlueScale Firmware

FIRMWARE PACKAGE INFORMATION

Firmware packages are groupings of program code that are used to update the BlueScale software and firmware for the nTier700.

Important The Windows Storage Server operating system requires you to install device drivers before application software can correctly communicate with tape drives, either in a

library or standalone, connected to the nTier700.

Do not use the Hardware Update Wizard in the Windows Device Manager to install the tape drive device drivers. The wizard does not install the drivers correctly on the nTier700. If you previously installed device drivers using the wizard, you must remove the drivers and then reinstall the drivers. Follow the instructions in Updating Tape Drive Device Drivers on page 24 to remove the drivers and then reinstall them.

Firmware Package Support

Spectra Logic recommends that you keep your nTier700 firmware up-to- date. Spectra Logic provides complete support for the two most recently shipped releases of firmware packages. If you are using a firmware package other than the most current one, Spectra Logic urges you to upgrade to the current release as soon as possible. If the firmware you are running is more than two releases behind, you may be required to upgrade firmware to resolve an issue or to verify that a problem still exists in current firmware.

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Contents Spectra nTier700 Copyright Trademarks June Spectra Logic Sales United States and Canada Europe Contacting Spectra LogicContents Updates to the User Guide NTier700 Related PublicationsSpectra nTier File Migrator Microsoft Windows Operating System and SoftwareRegister Your NEW NTIER700 Typographical Conventions User FeedbackRelease Notes 90990019 Firmware Package Information Firmware Package SupportFirmware Package History Updating FirmwareFirmware Version Requirements Enhancements and Changes Resolved IssuesBlueScale2.8.0.1 BlueScaleConnect Known IssuesProblem Workaround Accessories Remote Desktop to displayBackup and Archive Appliance User Guide for BlueScale2.6.0.7 Known IssueBlueScale2.6.0.6 Start Settings Network ConnectionsDescribed in the nTier File Migrator User Guide Following error, which corresponds to the Remote Accessories Command Prompt Keyboard. For example, after entering the folder Release Notes 90990019 IP Addressing Supported BrowsersUpdating Tape Drive Device Drivers Obtain the Updated Device DriverWindows Operating System Select If your organization Remove Current Drivers or Devices Install the Updated Device DriverFor this device Uninstall Run the following command If you are usingWorking with the Hardware Components Recycling Your NTIER700 Moving or Shipping the NTIER700Overview FeaturesInstalling the NTIER700 Install in a Restricted Access LocationConnect the Power Cords Unlock the Blades Install the Data Drives in the BladesIdentifying the drive numbers and latches in a blade Install the Data DrivesDrives for a single blade Release the drive sled latch Connectors on the rear panel N+1 power configuration shown Connect the Cables and Power OnGigE Fibre ChannelScsi bus ConnectedNext Steps ƒ Read -Configuring the nTier700 on page 40Configuring the NTIER700 Access the BlueScale Web InterfaceHttps//nnn.nnn.nnn.nnn When using Internet Explorer or Firefox Add Security Exception dialog box, select Get Certificate Release Notes 90990009 Overview Access the Windows DesktopWindows Desktop message Connect and LogWindows Storage Server login Windows Storage Server Remote Desktop Log Off and Return to BlueScaleMake the Installation Files Accessible to Windows Install Antivirus SoftwareInstall Additional Application Software Share the Drive Share a CD or DVD Drive on a Remote ComputerMap the Shared CD or DVD Drive to a Drive Letter Install the Software Displaying the Status of Components Using the Blade Operator PanelUsing the NTIER700 Check the Current Firmware Version Moving or Shipping the nTier700Maintaining the NTIER700 Current BlueScale version on the About menu Determine Whether an Update is AvailableThen Download the Updated FirmwareUpdate the Firmware Select Start Update Cancel Choose Continue InstallUpdating Tape Drive Device Drivers Restart the nTier700 Installnonexclusive.exe Opening a Support Ticket Appendix A-SERVICE and SupportBefore Contacting Spectra Logic Technical Support Returns RAID Storage SpecificationsAppendix B Specifications Parameter SpecificationVolt AC power cord are as follows Power CordsChange the MTU Setting for the NIC Card Enable Jumbo Frames for 10 GigE Network Interface CardsAppendix D-TUNING Gigabit Ethernet Network Performance Local Area Connection Properties Decimal Enable Window ScalingTeaming NICs Aggregation SLA Team Type DescriptionStatic Link