Spectra Logic NTIER700 manual Updating Tape Drive Device Drivers, Obtain the Updated Device Driver

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Updates to the User Guide

Updating Tape Drive Device Drivers

Important

Important

The Windows Storage Server operating system requires you to install device drivers before the application software can correctly communicate with tape drives, either in a library or standalone, connected to the nTier700. Always confirm that you have the most current driver available for any tape drives in the tape libraries you have connected to the nTier700.

Do not use the Hardware Update Wizard in Windows Device Manager to install device drivers for tape drives or other devices. The wizard does not install the drivers correctly on the nTier700. If you previously installed device drivers using the wizard, you must remove the drivers and then reinstall the drivers. Use the instructions in the following sections to remove the drivers and then reinstall them.

Notes: ƒ The following instructions are for updating the device drivers for IBM LTO tape drives. The instructions for other types of tape drive may differ slightly.

ƒFor libraries that use one of the tape drives to provide the robotic control path through ADI, you may also need to install the Media Changer driver.

Obtain the Updated Device Driver

Use the following steps to update the drivers for tape drives.

1.Connect to the Windows Desktop on the nTier700.

2.Download the updated drivers to the nTier700 server.

Note: If your nTier700 has internet access, download the driver archive file directly to a known location on the nTier700 system disk. Otherwise, save the downloaded driver archive file to a USB drive using a computer that does have internet access and then copy the file to a known location on the nTier700 system disk.

a.Using a web browser, go to the IBM Tape Device Driver for Windows Platforms page, which displays a list of download directories.

Note: You can also reach this page from the Drive Firmware & Drivers page on the Spectra Logic web site (www.spectralogic.com/ downloads > Tape Drive Firmware & Drivers).

b.Scroll down to the Download Pages section and select Windows directory on the IBM Tape Device Drivers FTP site.

c.Select Win2003.

The IBM FTP page displays a list of download directories, including one titled “Latest” and one titled “WHQL_Cert” (Windows Hardware Quality Labs certified).

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Release Notes

90990009

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Contents Spectra nTier700 Copyright Trademarks June Contacting Spectra Logic Spectra Logic Sales United States and Canada EuropeContents Updates to the User Guide Related Publications NTier700Microsoft Windows Operating System and Software Spectra nTier File MigratorUser Feedback Register Your NEW NTIER700 Typographical ConventionsRelease Notes 90990019 Firmware Package Support Firmware Package InformationUpdating Firmware Firmware Version RequirementsFirmware Package History Resolved Issues BlueScale2.8.0.1BlueScale Enhancements and ChangesKnown Issues Problem WorkaroundAccessories Remote Desktop to display ConnectBackup and Archive Appliance User Guide for Known Issue BlueScale2.6.0.7Start Settings Network Connections BlueScale2.6.0.6Described in the nTier File Migrator User Guide Following error, which corresponds to the Remote Accessories Command Prompt Keyboard. For example, after entering the folder Release Notes 90990019 Supported Browsers IP AddressingObtain the Updated Device Driver Windows Operating SystemUpdating Tape Drive Device Drivers Select If your organization Install the Updated Device Driver For this device UninstallRun the following command If you are using Remove Current Drivers or DevicesWorking with the Hardware Components Moving or Shipping the NTIER700 Recycling Your NTIER700Features OverviewInstall in a Restricted Access Location Installing the NTIER700Connect the Power Cords Install the Data Drives in the Blades Unlock the BladesInstall the Data Drives Identifying the drive numbers and latches in a bladeDrives for a single blade Release the drive sled latch Connect the Cables and Power On Connectors on the rear panel N+1 power configuration shownFibre Channel GigEConnected Scsi busƒ Read -Configuring the nTier700 on page 40 Next StepsAccess the BlueScale Web Interface Configuring the NTIER700Https//nnn.nnn.nnn.nnn When using Internet Explorer or Firefox Add Security Exception dialog box, select Get Certificate Release Notes 90990009 Access the Windows Desktop OverviewConnect and Log Windows Desktop messageWindows Storage Server login Log Off and Return to BlueScale Windows Storage Server Remote DesktopInstall Antivirus Software Install Additional Application SoftwareMake the Installation Files Accessible to Windows Share a CD or DVD Drive on a Remote Computer Share the DriveMap the Shared CD or DVD Drive to a Drive Letter Install the Software Using the Blade Operator Panel Using the NTIER700Displaying the Status of Components Moving or Shipping the nTier700 Maintaining the NTIER700Check the Current Firmware Version Determine Whether an Update is Available Current BlueScale version on the About menuDownload the Updated Firmware ThenUpdate the Firmware Select Start Update Choose Continue Install CancelUpdating Tape Drive Device Drivers Restart the nTier700 Installnonexclusive.exe Appendix A-SERVICE and Support Before Contacting Spectra Logic Technical SupportOpening a Support Ticket RAID Storage Specifications Appendix B SpecificationsParameter Specification ReturnsPower Cords Volt AC power cord are as followsEnable Jumbo Frames for 10 GigE Network Interface Cards Appendix D-TUNING Gigabit Ethernet Network PerformanceChange the MTU Setting for the NIC Card Local Area Connection Properties Enable Window Scaling DecimalTeaming NICs Team Type Description Static LinkAggregation SLA