Spectra Logic manual Moving or Shipping the nTier700, Maintaining the NTIER700

Page 54

Updates to the User Guide

CHAPTER 8—MAINTAINING THE NTIER700

The following sections update the information in this chapter.

Task

Described beginning on...

Moving or Shipping the nTier700

this page

 

 

Updating Firmware

this page

 

 

Updating Tape Drive Device Drivers

page 60

 

 

Moving or Shipping the nTier700

Important Before moving or shipping the nTier700, remove all of the data drives from the chassis and carefully pack them in their original shipping box to prevent damage to

the drives. Reverse the instructions in Install the Data Drives in the Blades on page 32 to remove the drives and repackage them.

Updating Firmware

Some problems with the nTier700 may be fixed by updating firmware packages. Spectra Logic provides complete support for the most currently shipped releases of firmware packages. Customers using previously released firmware packages are asked to upgrade to the current release as soon as possible.

Note: Until further notice, firmware updates for the nTier700 are currently managed on an individual basis by Spectra Logic Technical Support. Contact Spectra Logic Technical Support for assistance (see Contacting Spectra Logic on page 4).

Check the Current Firmware Version

Use the following steps to determine the current firmware version your nTier700 is using. You can then compare it with the most current version available on the Spectra Logic web site.

1.Log into the nTier700 BlueScale web interface (see Access the BlueScale Web Interface on page 40).

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Release Notes

90990009

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Contents Spectra nTier700 Copyright Trademarks June Contacting Spectra Logic Spectra Logic Sales United States and Canada EuropeContents Updates to the User Guide Related Publications NTier700Microsoft Windows Operating System and Software Spectra nTier File MigratorUser Feedback Register Your NEW NTIER700 Typographical ConventionsRelease Notes 90990019 Firmware Package Support Firmware Package InformationUpdating Firmware Firmware Version RequirementsFirmware Package History BlueScale Resolved IssuesBlueScale2.8.0.1 Enhancements and ChangesAccessories Remote Desktop to display Known IssuesProblem Workaround ConnectBackup and Archive Appliance User Guide for Known Issue BlueScale2.6.0.7Start Settings Network Connections BlueScale2.6.0.6Described in the nTier File Migrator User Guide Following error, which corresponds to the Remote Accessories Command Prompt Keyboard. For example, after entering the folder Release Notes 90990019 Supported Browsers IP AddressingObtain the Updated Device Driver Windows Operating SystemUpdating Tape Drive Device Drivers Select If your organization Run the following command If you are using Install the Updated Device DriverFor this device Uninstall Remove Current Drivers or DevicesWorking with the Hardware Components Moving or Shipping the NTIER700 Recycling Your NTIER700Features OverviewInstall in a Restricted Access Location Installing the NTIER700Connect the Power Cords Install the Data Drives in the Blades Unlock the BladesInstall the Data Drives Identifying the drive numbers and latches in a bladeDrives for a single blade Release the drive sled latch Connect the Cables and Power On Connectors on the rear panel N+1 power configuration shownFibre Channel GigEConnected Scsi busƒ Read -Configuring the nTier700 on page 40 Next StepsAccess the BlueScale Web Interface Configuring the NTIER700Https//nnn.nnn.nnn.nnn When using Internet Explorer or Firefox Add Security Exception dialog box, select Get Certificate Release Notes 90990009 Access the Windows Desktop OverviewConnect and Log Windows Desktop messageWindows Storage Server login Log Off and Return to BlueScale Windows Storage Server Remote DesktopInstall Antivirus Software Install Additional Application SoftwareMake the Installation Files Accessible to Windows Share a CD or DVD Drive on a Remote Computer Share the DriveMap the Shared CD or DVD Drive to a Drive Letter Install the Software Using the Blade Operator Panel Using the NTIER700Displaying the Status of Components Moving or Shipping the nTier700 Maintaining the NTIER700Check the Current Firmware Version Determine Whether an Update is Available Current BlueScale version on the About menuDownload the Updated Firmware ThenUpdate the Firmware Select Start Update Choose Continue Install CancelUpdating Tape Drive Device Drivers Restart the nTier700 Installnonexclusive.exe Appendix A-SERVICE and Support Before Contacting Spectra Logic Technical SupportOpening a Support Ticket Parameter Specification RAID Storage SpecificationsAppendix B Specifications ReturnsPower Cords Volt AC power cord are as followsEnable Jumbo Frames for 10 GigE Network Interface Cards Appendix D-TUNING Gigabit Ethernet Network PerformanceChange the MTU Setting for the NIC Card Local Area Connection Properties Enable Window Scaling DecimalTeaming NICs Team Type Description Static LinkAggregation SLA