Spectra Logic NTIER700 manual Described in the nTier File Migrator User Guide

Page 18

nTier700 BlueScale Firmware

Problem

Workaround

 

 

Occasionally you may receive an internal server

Restart the browser you are using to access the

error when changing IP settings for Ethernet

BlueScale web interface and reconnect to the

port 2 through BlueScale.

nTier700.

 

 

The BlueScale login page does not display

Refresh the BlueScale web interface by pressing

following a firmware update. Instead the status

function key 5 (F5) on your keyboard.

page that the system is restarting remains.

 

 

 

File Migrator. The nTier File Migrator installation

Contact SpectraGuard Technical Support for

file is not currently stored on the nTier700

assistance (see Contacting Spectra Logic on

integrated application server system disk.

page 4).

Notes:

 

ƒ

This issue is resolved in BlueScale 2.6.07.

 

ƒ

As of BlueScale 2.7.1.7 File Migrator is no

 

 

longer included with the nTier700.

 

 

 

File Migrator. The License Administration Utility

Connect the nTier appliance to a network that has

and Activating without Internet Access process

internet connectivity and select Internet as the

described in the nTier File Migrator User Guide

activation option. If you do not have web access,

does not work.

contact Spectra Logic Technical Support for

Note: As of BlueScale 2.7.1.7 File Migrator is no

assistance (see Contacting Spectra Logic on

longer included with the nTier700.

page 4).

 

 

 

BlueScale 2.3.0.2-20080421

This is the first general-availability firmware release for the Spectra nTier700.

Known Issues

Problem

Workaround

 

 

If you are updating the firmware for the blades or

If you need to update the nTier700 firmware for

root expanders from a previous version, the

the blades or root expanders, stop all I/O to the

firmware update fails if there is I/O to the drives

drives and then stop BlueScale before beginning

during the update.

the update.

 

 

Occasionally, the operator panel Drive Status tab

Use the BlueScale web interface to determine the

does not indicate when a drive is in a failed state.

status of the component in question.

Note: This issue is resolved in BlueScale2.7.2.5.

 

 

 

When DPM is installed, the names of the SQL

Access the Windows desktop and run

services it installs are not listed correctly on the

services.msc to verify that the SQL services

Applications page.

are running.

Note: As of BlueScale 2.7.1.7 DPM is no longer

 

included with the nTier700.

 

 

 

Changing the cables connected to Ethernet ports

Do not unplug/plug cables to Ethernet ports 1

1 and 2 on the nTier700 back panel cause the

and 2 while the nTier700 is powered on.

system to hang.

 

 

 

18

90990019

Release Notes

Image 18
Contents Spectra nTier700 Copyright Trademarks June Contacting Spectra Logic Spectra Logic Sales United States and Canada EuropeContents Updates to the User Guide Related Publications NTier700Microsoft Windows Operating System and Software Spectra nTier File MigratorUser Feedback Register Your NEW NTIER700 Typographical ConventionsRelease Notes 90990019 Firmware Package Support Firmware Package InformationUpdating Firmware Firmware Version RequirementsFirmware Package History BlueScale Resolved IssuesBlueScale2.8.0.1 Enhancements and ChangesAccessories Remote Desktop to display Known IssuesProblem Workaround ConnectBackup and Archive Appliance User Guide for Known Issue BlueScale2.6.0.7Start Settings Network Connections BlueScale2.6.0.6Described in the nTier File Migrator User Guide Following error, which corresponds to the Remote Accessories Command Prompt Keyboard. For example, after entering the folder Release Notes 90990019 Supported Browsers IP AddressingObtain the Updated Device Driver Windows Operating SystemUpdating Tape Drive Device Drivers Select If your organization Run the following command If you are using Install the Updated Device DriverFor this device Uninstall Remove Current Drivers or DevicesWorking with the Hardware Components Moving or Shipping the NTIER700 Recycling Your NTIER700Features OverviewInstall in a Restricted Access Location Installing the NTIER700Connect the Power Cords Install the Data Drives in the Blades Unlock the BladesInstall the Data Drives Identifying the drive numbers and latches in a bladeDrives for a single blade Release the drive sled latch Connect the Cables and Power On Connectors on the rear panel N+1 power configuration shownFibre Channel GigEConnected Scsi busƒ Read -Configuring the nTier700 on page 40 Next StepsAccess the BlueScale Web Interface Configuring the NTIER700Https//nnn.nnn.nnn.nnn When using Internet Explorer or Firefox Add Security Exception dialog box, select Get Certificate Release Notes 90990009 Access the Windows Desktop OverviewConnect and Log Windows Desktop messageWindows Storage Server login Log Off and Return to BlueScale Windows Storage Server Remote DesktopInstall Antivirus Software Install Additional Application SoftwareMake the Installation Files Accessible to Windows Share a CD or DVD Drive on a Remote Computer Share the DriveMap the Shared CD or DVD Drive to a Drive Letter Install the Software Using the Blade Operator Panel Using the NTIER700Displaying the Status of Components Moving or Shipping the nTier700 Maintaining the NTIER700Check the Current Firmware Version Determine Whether an Update is Available Current BlueScale version on the About menuDownload the Updated Firmware ThenUpdate the Firmware Select Start Update Choose Continue Install CancelUpdating Tape Drive Device Drivers Restart the nTier700 Installnonexclusive.exe Appendix A-SERVICE and Support Before Contacting Spectra Logic Technical SupportOpening a Support Ticket Parameter Specification RAID Storage SpecificationsAppendix B Specifications ReturnsPower Cords Volt AC power cord are as followsEnable Jumbo Frames for 10 GigE Network Interface Cards Appendix D-TUNING Gigabit Ethernet Network PerformanceChange the MTU Setting for the NIC Card Local Area Connection Properties Enable Window Scaling DecimalTeaming NICs Team Type Description Static LinkAggregation SLA