Hi-Touch Imaging Technologies CS-310, CS-320 manual Controller

Page 41

Cam TPH error

 

 

 

 

 

 

 

 

 

 

 

The error occurs in the mechanism.

 

 

Cam pinch error

 

 

Press the ‘Cancel” button to restart the card printer. Or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

download the latest version of firmware from HiTi

Cam flipper error

 

 

 

 

 

 

 

website and follow the instructions from the HiTi Card

 

 

 

 

 

 

 

Printer User Manual to re-install the firmware.

 

 

 

 

 

 

 

 

 

Cam Mag error

 

 

 

 

 

 

 

If the error message still occurs, please contact your

 

 

 

 

 

 

 

 

 

nearest HiTi distributor or HiTi customer service center.

Check

sum error

-

 

 

 

 

 

 

 

 

 

 

 

 

Website: http://www.hi-ti.com

SDRAM

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check sum error –

 

 

 

 

 

 

 

SRAM

 

 

The version of the firmware is not

 

 

Check sum error –

correct.

 

 

 

 

 

FLASH

 

 

 

 

 

 

 

 

Check sum error –

 

 

 

 

 

 

 

Wrong firmware

 

 

 

 

 

 

 

 

Nvram R/W error

 

The error occurs due to memory inside

Please restart the card printer. If the error message still

 

occurs, please contact your nearest HiTi distributor or

 

 

 

 

 

 

the card printer.

 

 

 

HiTi customer service center.

Nvram CRC error

 

 

 

 

 

 

 

 

 

 

 

Website: http://www.hi-ti.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please restart the card printer or download the latest

 

 

 

 

 

 

 

 

 

Firmware from HiTi website and follow the instruction

Command sequence

The

error

occurs

due to

command

from HiTi Card Printer User Manual to re-install the

firmware.

error

 

 

sequence.

 

 

 

 

If the error message still occurs, please contact your

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

nearest HiTi distributor or HiTi customer service center.

 

 

 

 

 

 

 

 

 

Website: http://www.hi-ti.com

 

 

 

 

 

 

 

 

 

1. Please do not use any other USB devices at the same

 

 

 

 

 

 

 

 

 

time to avoid USB compatibility problems if your PC

 

 

 

 

 

 

 

 

 

is using a USB 1.1 Host Controller.

 

 

 

Your

PC

adopts

USB

1.1

Host

2. To avoid any kind of USB compatibility problem,

USB

connection

Controller, and uses other USB devices

please upgrade your PC to USB 2.0 Host Controller.

Notice:

was broken

 

(Including

other HiTi printers) at the

 

 

 

same time.

 

 

 

 

You can check version of the Host Controller via

 

 

 

 

 

 

 

"Control Panel/ System/ Hardware/ Device Manager/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB Universal Host Controller". It is USB 2.0 Host

 

 

 

 

 

 

 

 

 

Controller if you see "xxx xxxx Enhanced Host

 

 

 

 

 

 

 

 

 

Controller xxxx".

 

 

 

 

 

 

 

 

 

1. You can either upgrade your computer to USB 2.0 or

Trying to re-connect

Some USB devices and HiTi printer

stop operating the other USB device while the HiTi

plug

into

the same USB

1.1

host

printer is printing.

to the device, please

controller, and both work at the same

2. You can try to switch the other USB device into a

wait a moment

 

time, there might be some kind of USB

different USB port and use the program,

 

 

 

conflict and this may interrupt the

CheckUsb.exe, to check if there is any conflict in the

 

 

 

printing job.

 

 

 

USB connection. (For CheckUsb.exe, please contact

 

 

 

 

 

 

 

 

 

HiTi customer service center.)

 

 

 

 

 

 

 

 

 

 

41www.hi-ti.com

Image 41
Contents HiTi Card Printer CS-310/320 Acknowledgements Safety Instructions Operation Instruction LCD Display Instruction Troubleshooting Error Message & SolutionChapter Instruction HiTi Card Printer CS-310/320 FeaturesCheck Accessories Hardware InstallationCard Input Hopper Appearance of CS-310/320 CS-310/320 Front sidePower Socket Power SwitchUSB Connector Specification LabelLED Light Control PanelLCD display Control ButtonInstall Power Cord & USB Cable Install Cleaning Roller Installation Install Card & RibbonContact smart card installation Magnetic stripe card Ribbon Installation Software Installation Install Driver Windows 2000/XP/Vista Uninstall Driver Select Software / CardDesiree CS and install Install CardDesiree CSDriver Instruction ABC Device OptionAlways on Printing Area Setting Edit Area Color Color preference setting There are four optionsSkin Tone Adjuster Tools Abcdefrg Magnetic EncodingImport/Export About LaminationOperation instruction LCD display instruction..CARD OUT SNR How to maintain your printer 1Clean Cleaning Roller PC link mode 2Clean Print PathStand alone mode 3Clean TPH Head 4Clean Air Filter Cleaning Card-insert Mechanism Clean Ribbon Sensors Error Message and Solution TroubleshootingPlease install a new ribbon Auto Remove Card Press OK, the card Controller Error Message Possible Causes Solutions Ribbon CAM TPH Error Appendix a CS-310/320 Specification Appendix B Safety Instructions FCC Information Appendix C FCC Compliance StatementPage Page CE Information Page Web Support Support ProcessContact Information Taiwan ChinaIndia Middle East & North AfricaLatin America Appendix E Order Information