Support Process, Web Support | Hi-Touch Imaging Technologies CS-320

Appendix D Customer Service Information

If your printer does not function normally, please refer to the following procedures for assistance.

◆Support Process

Before you contact HiTi customer support, please try the following:

1.You have consulted the Quick Installation Guide.

2.You have consulted the troubleshooting tips in the manual.

3.You may also consult your printer’s distributor for assistance.

◆Web Support

If the above procedures can not solve your problem, please visit HiTi’s website for online customer support section. The latest driver, firmware and software applications are also available on HiTi’s websites.

◆Contact Information

Taiwan

HiTi Digital, Inc.

20F., No.100, Sec. 2, Roosevelt Rd.,

Taipei City 100 , Taiwan

Tel: +886-2-2363-8833

Fax: +886-2-2362-1319

Web:http://www.hi-ti.com/

China

Hi-Touch Imaging Technologies (Suzhou)

Building C, 36# QiHong Road, Suzhou Industrial Park,

Jiangsu Province, PRC

Tel :+86-512-8717-1688

Fax :+86-512-512-6760-1186

Web:http://www.hi-ti.com.cn/

America

Hi-Touch Imaging Technologies (America), Inc.

285 S. Dupont Ave, Suite #104 Ontario, CA 91761, U.S.A.

Tel :+1-909-974-0099

Fax :+1-909-974-0011

Web :http://www.hitouchimaging.com/

Netherlands

Hi-Touch Imaging Technologies Netherlands B.V.

ESP 206, 5633 AC, Eindhoven, The Netherlands

Tel :+ 31-(0)40-256-5166

Fax :+ 31-(0)40-290-3176 & + 31-(0)40-290-3287

Web :http://www.hi-ti.nl

52www.hi-ti.com