Hi-Touch Imaging Technologies CS-310, CS-320 manual Ribbon

Page 43

 

 

carefully re-install it to its proper position.

 

 

3. Please clean the chip on the side of the ribbon and

 

 

re-install the ribbon.

 

 

4. Please make sure the ribbon door is closed.

 

 

If the error message still occurs, please contact your

 

 

nearest HiTi distributor or HiTi customer service

 

 

center. Website: http://hi-ti.com

 

 

1. Please clean the chip on the side of the ribbon and

 

 

re-install the ribbon on the card printer.

RIBBON IC ERROR

An error occurs in the chip.

2. If the error message still exists, please install a new

ribbon.

 

 

If the error message still occurs, please contact your

 

 

nearest HiTi distributor or HiTi customer service

 

 

center. Website:http://hi-ti.com

RIBBON

The wrong ribbon is used on this

Please install the correct ribbon.

UNSUPPORTED

printer.

 

RIBBON UNKNOWN

The ribbon can not be recognized.

Please install the correct ribbon.

 

 

 

DOOR OPEN

The ribbon door is open or does not

Please close the ribbon door again.

 

close well.

 

 

 

Please remove the card by following the instructions

 

 

on the printer LCD monitor before continuing the

 

 

print job. Please press [OK] to get step by step

 

 

instructions.

 

 

1. OPEN THE DOOR: Open the ribbon door to see

 

 

if the card and the ribbon are sticking together.

 

 

2. TAKE OFF THE RIBBON: Remove the ribbon.

 

 

There are three options for the removal of a jammed

 

 

card. Please press [<] or [>] to select one of these

 

 

options:

 

 

z AUTO REMOVE CARD: Press [OK], the

 

 

card printer will show “MOVING CARD

 

 

and remove the card automatically.

 

 

z SEMI-AUTO REMOVAL: Press [OK], the

 

 

LCD display will show “CONTROL

 

 

BUTTON”, press [<] or [>] to remove the

 

 

card. After removing the cards, press [OK] to

 

 

clear the error message.

 

 

z MANUAL REMOVAL: Press [OK], the

CARD JAM / NEXT

Card jam in the device.

LCD display will display “REMOVE BY

HAND”. After removing the card, press [OK]

 

 

 

 

to clear the error message.

 

 

NOTICEDuring “SEMI-AUTO

 

 

REMOVAL” or “MANUAL REMOVAL”

 

 

process, please DO NOT put your hands into

 

 

the card printer.

 

 

NOTICEIf the LCD display does not show

 

 

“NEXT” below the “CARD JAM” message,

 

 

please empty the rejected box and then continue

 

 

the troubleshooting process through the

 

 

computer monitor.

 

 

NOTICEIf the card printer is performing the

 

 

double-side printing, and any “Card jam” error

 

 

occurs after printing the first side, please follow

 

 

then the previous instructions to remove the

 

 

card and check if the cleaning roller is installed

 

 

properly. If not, please follow the instructions

 

 

in “1-4 Install Cleaning Roller” to install the

 

 

cleaning roller.

 

43

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Image 43
Contents HiTi Card Printer CS-310/320 Acknowledgements Safety Instructions Chapter Troubleshooting Error Message & SolutionOperation Instruction LCD Display Instruction Instruction HiTi Card Printer CS-310/320 FeaturesCheck Accessories Hardware InstallationCard Input Hopper Appearance of CS-310/320 CS-310/320 Front sideSpecification Label Power SwitchPower Socket USB ConnectorControl Button Control PanelLED Light LCD displayInstall Power Cord & USB Cable Install Cleaning Roller Contact smart card installation Magnetic stripe card Install Card & RibbonInstallation Ribbon Installation Software Installation Install Driver Windows 2000/XP/Vista Uninstall Driver Select Software / CardDesiree CS and install Install CardDesiree CSDriver Instruction ABC Device OptionAlways on Printing Area Setting Edit Area Color Color preference setting There are four optionsSkin Tone Adjuster Tools Abcdefrg Magnetic EncodingImport/Export About LaminationOperation instruction LCD display instruction..CARD OUT SNR How to maintain your printer 1Clean Cleaning Roller Stand alone mode 2Clean Print PathPC link mode 3Clean TPH Head 4Clean Air Filter Cleaning Card-insert Mechanism Clean Ribbon Sensors Error Message and Solution TroubleshootingPlease install a new ribbon Auto Remove Card Press OK, the card Controller Error Message Possible Causes Solutions Ribbon CAM TPH Error Appendix a CS-310/320 Specification Appendix B Safety Instructions FCC Information Appendix C FCC Compliance StatementPage Page CE Information Page China Support ProcessWeb Support Contact Information TaiwanLatin America Middle East & North AfricaIndia Appendix E Order Information