Dell NU229, ATG E6400, PP27L specifications Troubleshooting, Tools, Power Lights, Beep Codes

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Troubleshooting

CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injuries, always unplug your computer from the electrical outlet before opening the cover.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

Tools

Power Lights

The two-color power-button light located on the front of the computer illuminates and blinks or remains solid to indicate different states:

If the power light is off, the computer is either turned off or is not receiving power.

If the power light is steady blue and the computer is not responding, ensure that the display is connected and powered on.

If the power light is blinking blue, the computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation. If the power light is blinking amber, the computer is receiving electrical power, a device such as a memory module or graphics card might be malfunctioning or incorrectly installed.

If the power light is steady amber, there may be a power problem or an internal device malfunction.

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code consists of repetitive three short beeps. This beep code tells you that the computer encountered a possible system board failure.

Troubleshooting

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Contents Dell Latitude ATG E6400 Setup and Quick Reference Guide Macrovision Product Notice Contents Restoring Your Operating System Returning Items for Warranty Repair or Credit Contents Front View About Your ComputerPC Card slot Back View Bottom View Battery RemovalWireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Quick Setup Setting Up Your ComputerSetting Up Your Computer Internet service Cable or DSL modem Wireless router Setting Up Your Internet Connection Connecting to the InternetMicrosoft Windows Vista Operating System Microsoft Windows Vista Operating System Transferring Information to a New ComputerMicrosoft Windows XP To prepare a new computer for the file transfer Microsoft Windows XPSetting Up Your Computer Setting Up Your Computer PC Card SpecificationsProcessor System InformationSecure Digital SD Memory-Card Reader Ports and ConnectorsMemory Communications WlanAudio VideoDisplay AudioKeyboard BatteryTouch Pad AC Adapter BatteryFingerprint Reader Optional Environmental PhysicalCamera Optional Specifications Beep Codes TroubleshootingPower Lights ToolsManual at support.dell.com Code Description Suggested Remedy RepetitiveCode Description Error MessagesTroubleshooting Troubleshooting Troubleshooting Click Uninstall System Messages Troubleshooting Software and Hardware Problems When to Use the Dell Diagnostics Dell DiagnosticsInsert the Drivers and Utilities media Starting the Dell Diagnostics From Your Hard DrivePower Problems Troubleshooting TipsMemory Problems Computer does not start up Lockups and Software ProblemsComputer stops responding Program crashes repeatedly Program stops respondingSolid blue screen appears Dell Support Utility Dell Technical Update ServiceOther software problems Accessing the Dell Support UtilityDouble-Clicking the Dell Support Icon Clicking the Dell Support IconTroubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Using the Drivers and Utilities Media Reinstalling Drivers and UtilitiesReturning to a Previous Device Driver Version At the Welcome Dell System Owner screen, click Next Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows System RestoreUndoing the Last System Restore Starting System RestoreEnabling System Restore Using Dell Factory Image RestoreWindows Vista Dell Factory Image Restore Using the Operating System MediaBefore you Begin Reinstalling Windows Finding Information Document/Media/Label ContentsDocumentation Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Index Index Support online services, 60 regional Index