Dell PP27L, ATG E6400 Code Description Suggested Remedy Repetitive, Manual at support.dell.com

Page 32

If your computer beeps during start-up:

1Write down the beep code.

2Run the Dell™ Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 40).

Code

Description

Suggested Remedy

(repetitive

 

 

short beeps)

 

 

 

 

 

1

BIOS checksum

Contact Dell.

 

failure. Possible

 

 

system board failure.

 

2No memory modules 1 If you have two or more memory modules

 

detected

installed, remove the modules, reinstall one

 

 

module (see your Service Manual at

 

 

support.dell.com), and then restart the

 

 

computer. If the computer starts normally,

 

 

reinstall an additional module. Continue until

 

 

you have identified a faulty module or

 

 

reinstalled all modules without error.

 

 

2 If available, install good memory of the same

 

 

type into your computer see your Service

 

 

Manual at support.dell.com).

 

 

3 If the problem persists, contact Dell.

3

Possible system

Contact Dell.

 

board failure

 

4RAM Read/Write 1 Ensure that no special memory

failure

module/memory connector placement

 

requirements exist (see your Service Manual at

 

support.dell.com).

2

Verify that the memory modules that you are

 

installing are compatible with your computer

 

(see your Service Manual at

 

support.dell.com).

3

If the problem persists, contact Dell.

32

Troubleshooting

Image 32
Contents Dell Latitude ATG E6400 Setup and Quick Reference Guide Macrovision Product Notice Contents Restoring Your Operating System Returning Items for Warranty Repair or Credit Contents About Your Computer Front ViewPC Card slot Back View Battery Removal Bottom ViewWireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Setting Up Your Computer Quick SetupSetting Up Your Computer Internet service Cable or DSL modem Wireless router Microsoft Windows Vista Operating System Connecting to the InternetSetting Up Your Internet Connection Microsoft Windows XP Transferring Information to a New ComputerMicrosoft Windows Vista Operating System Microsoft Windows XP To prepare a new computer for the file transferSetting Up Your Computer Setting Up Your Computer Specifications ProcessorSystem Information PC CardMemory Ports and ConnectorsSecure Digital SD Memory-Card Reader Wlan CommunicationsVideo AudioAudio DisplayTouch Pad BatteryKeyboard Battery AC AdapterFingerprint Reader Optional Camera Optional PhysicalEnvironmental Specifications Troubleshooting Power LightsTools Beep CodesCode Description Suggested Remedy Repetitive Manual at support.dell.comError Messages Code DescriptionTroubleshooting Troubleshooting Troubleshooting Click Uninstall System Messages Troubleshooting Software and Hardware Problems Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities mediaTroubleshooting Tips Power ProblemsMemory Problems Computer stops responding Lockups and Software ProblemsComputer does not start up Solid blue screen appears Program stops respondingProgram crashes repeatedly Dell Technical Update Service Other software problemsAccessing the Dell Support Utility Dell Support UtilityClicking the Dell Support Icon Double-Clicking the Dell Support IconTroubleshooting Identifying Drivers Reinstalling SoftwareDrivers Returning to a Previous Device Driver Version Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities Media Manually Reinstalling Drivers At the Welcome Dell System Owner screen, click NextUsing Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Undoing the Last System RestoreUsing Dell Factory Image Restore Enabling System RestoreBefore you Begin Using the Operating System MediaWindows Vista Dell Factory Image Restore Reinstalling Windows Document/Media/Label Contents Finding InformationDocumentation Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Index Index Support online services, 60 regional Index