Dell ATG E6400, NU229, PP27L specifications Troubleshooting Software and Hardware Problems

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CPU F A N F A I L U R E Processor fan failure. Replace processor fan. See your Service Manual at support.dell.com.

HA R D - D I S K D R I V E F A I L U R E Possible hard drive failure during hard drive POST. Check cables, swap hard disks, or see "Contacting Dell" on page 65 for assistance.

HA R D - D I S K D R I V E R E A D F A I L U R E Possible hard drive failure during hard- drive start test (see "Contacting Dell" on page 65 for assistance).

K E Y B O A R D F A I L U R E Keyboard failure or keyboard cable loose.

N O B O O T D E V I C E A V A I L A B L E No bootable partition on hard drive, or the hard drive cable is loose, or no bootable device exists.

If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.

Enter system setup and ensure that the boot sequence information is correct (see your Service Manual at support.dell.com).

N O T I M E R T I C K I N T E R R U P T

A chip on the system board might be malfunctioning or system board failure (see "Contacting Dell" on page 65 for assistance).

USB O V E R C U R R E N T E R R O R

Disconnect the USB device. Use external power source for the USB device.

NOTICE - H A R D D R I V E SELF MONITORING SYSTEM H A S R E P O R T E D T H A T A P A R A M E T E R H A S E X C E E D E D I T S N O R M A L O P E R A T I N G R A N G E . DE L L R E C O M M E N D S T H A T Y O U B A C K U P Y O U R D A T A R E G U L A R L Y. A P A R A M E T E R O U T O F R A N G E M A Y O R M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I V E P R O B L E M

S.M.A.R.T error, possible hard drive failure. This feature can be enabled or disabled in BIOS setup.

Troubleshooting Software and Hardware Problems

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

Troubleshooting

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Contents Dell Latitude ATG E6400 Setup and Quick Reference Guide Macrovision Product Notice Contents Restoring Your Operating System Returning Items for Warranty Repair or Credit Contents Front View About Your ComputerPC Card slot Back View Bottom View Battery RemovalWireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Quick Setup Setting Up Your ComputerSetting Up Your Computer Internet service Cable or DSL modem Wireless router Connecting to the Internet Setting Up Your Internet ConnectionMicrosoft Windows Vista Operating System Transferring Information to a New Computer Microsoft Windows Vista Operating SystemMicrosoft Windows XP To prepare a new computer for the file transfer Microsoft Windows XPSetting Up Your Computer Setting Up Your Computer PC Card SpecificationsProcessor System InformationPorts and Connectors Secure Digital SD Memory-Card ReaderMemory Communications WlanAudio VideoDisplay AudioBattery KeyboardTouch Pad AC Adapter BatteryFingerprint Reader Optional Physical EnvironmentalCamera Optional Specifications Beep Codes TroubleshootingPower Lights ToolsManual at support.dell.com Code Description Suggested Remedy RepetitiveCode Description Error MessagesTroubleshooting Troubleshooting Troubleshooting Click Uninstall System Messages Troubleshooting Software and Hardware Problems When to Use the Dell Diagnostics Dell DiagnosticsInsert the Drivers and Utilities media Starting the Dell Diagnostics From Your Hard DrivePower Problems Troubleshooting TipsMemory Problems Lockups and Software Problems Computer does not start upComputer stops responding Program stops responding Program crashes repeatedlySolid blue screen appears Dell Support Utility Dell Technical Update ServiceOther software problems Accessing the Dell Support UtilityDouble-Clicking the Dell Support Icon Clicking the Dell Support IconTroubleshooting Reinstalling Software DriversIdentifying Drivers Reinstalling Drivers and Utilities Using the Drivers and Utilities MediaReturning to a Previous Device Driver Version At the Welcome Dell System Owner screen, click Next Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows System RestoreUndoing the Last System Restore Starting System RestoreEnabling System Restore Using Dell Factory Image RestoreUsing the Operating System Media Windows Vista Dell Factory Image RestoreBefore you Begin Reinstalling Windows Finding Information Document/Media/Label ContentsDocumentation Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceProblems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Index Index Support online services, 60 regional Index