Dell NU229, ATG E6400, PP27L specifications Restoring Your Operating System

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4Troubleshooting . . . . . . . . . . . . . . . . . . . 31

	Tools	31
	Power Lights	31
	Beep Codes	31
	Error Messages	33
	System Messages	38
	Troubleshooting Software and Hardware
	Problems	39
	Dell Diagnostics	40
	Troubleshooting Tips	42
	Power Problems	42
	Memory Problems	43
	Lockups and Software Problems	44
	Dell Technical Update Service	46
	Dell Support Utility	46
5	Reinstalling Software	49
	Drivers	49
	Identifying Drivers	49
	Reinstalling Drivers and Utilities	50
	Restoring Your Operating System	52
	Using Microsoft® Windows® System Restore . . .	52
	Using Dell™ Factory Image Restore	54
	Using the Operating System Media	55
6	Finding Information	57

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Contents

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Contents Dell Latitude ATG E6400 Setup and Quick Reference Guide Macrovision Product Notice Contents Restoring Your Operating System Returning Items for Warranty Repair or Credit Contents About Your Computer Front ViewPC Card slot Back View Battery Removal Bottom ViewWireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Setting Up Your Computer Quick SetupSetting Up Your Computer Internet service Cable or DSL modem Wireless router Setting Up Your Internet Connection Connecting to the InternetMicrosoft Windows Vista Operating System Microsoft Windows Vista Operating System Transferring Information to a New ComputerMicrosoft Windows XP Microsoft Windows XP To prepare a new computer for the file transferSetting Up Your Computer Setting Up Your Computer Specifications ProcessorSystem Information PC CardSecure Digital SD Memory-Card Reader Ports and ConnectorsMemory Wlan CommunicationsVideo AudioAudio DisplayKeyboard BatteryTouch Pad Battery AC AdapterFingerprint Reader Optional Environmental PhysicalCamera Optional Specifications Troubleshooting Power LightsTools Beep CodesCode Description Suggested Remedy Repetitive Manual at support.dell.comError Messages Code DescriptionTroubleshooting Troubleshooting Troubleshooting Click Uninstall System Messages Troubleshooting Software and Hardware Problems Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities mediaTroubleshooting Tips Power ProblemsMemory Problems Computer does not start up Lockups and Software ProblemsComputer stops responding Program crashes repeatedly Program stops respondingSolid blue screen appears Dell Technical Update Service Other software problemsAccessing the Dell Support Utility Dell Support UtilityClicking the Dell Support Icon Double-Clicking the Dell Support IconTroubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Using the Drivers and Utilities Media Reinstalling Drivers and UtilitiesReturning to a Previous Device Driver Version Manually Reinstalling Drivers At the Welcome Dell System Owner screen, click NextUsing Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Undoing the Last System RestoreUsing Dell Factory Image Restore Enabling System RestoreWindows Vista Dell Factory Image Restore Using the Operating System MediaBefore you Begin Reinstalling Windows Document/Media/Label Contents Finding InformationDocumentation Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Index Index Support online services, 60 regional Index