Dell NU229, ATG E6400, PP27L specifications Troubleshooting

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D R I V E N O T R E A D Y The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay. See your Service Manual at support.dell.com for more information.

E R R O R R E A D I N G PCMCIA C A R D The computer cannot identify the ExpressCard. Reinsert the card or try another card. See your Service Manual at support.dell.com for more information.

E X T E N D E D M E M O R Y S I Z E H A S C H A N G E D The amount of memory recorded in

nonvolatile memory (NVRAM) does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell (see "Contacting Dell" on page 65).

T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I V E The file

that you are trying to copy is too large to fit on the disk, or the disk is full. Try copying the file to a different disk or use a larger capacity disk.

AF I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ <

>Do not use these characters in filenames.

G A T E A20 F A I L U R E A memory module may be loose. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information.

G E N E R A L F A I L U R E The operating system is unable to carry out the command. The message is usually followed by specific information—for example, Printer out of paper. Take the appropriate action.

H A R D - D I S K D R I V E C O N F I G U R A T I O N E R R O R The computer cannot identify the

drive type. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40).

H A R D - D I S K D R I V E C O N T R O L L E R F A I L U R E 0 — The hard drive does not respond

to commands from the computer. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40).

H A R D - D I S K D R I V E F A I L U R E The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD.

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Troubleshooting

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Contents Dell Latitude ATG E6400 Setup and Quick Reference Guide Macrovision Product Notice Contents Restoring Your Operating System Returning Items for Warranty Repair or Credit Contents About Your Computer Front ViewPC Card slot Back View Battery Removal Bottom ViewWireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Setting Up Your Computer Quick SetupSetting Up Your Computer Internet service Cable or DSL modem Wireless router Setting Up Your Internet Connection Connecting to the InternetMicrosoft Windows Vista Operating System Microsoft Windows Vista Operating System Transferring Information to a New ComputerMicrosoft Windows XP Microsoft Windows XP To prepare a new computer for the file transferSetting Up Your Computer Setting Up Your Computer System Information SpecificationsProcessor PC CardSecure Digital SD Memory-Card Reader Ports and ConnectorsMemory Wlan CommunicationsVideo AudioAudio DisplayKeyboard BatteryTouch Pad Battery AC AdapterFingerprint Reader Optional Environmental PhysicalCamera Optional Specifications Tools TroubleshootingPower Lights Beep CodesCode Description Suggested Remedy Repetitive Manual at support.dell.comError Messages Code DescriptionTroubleshooting Troubleshooting Troubleshooting Click Uninstall System Messages Troubleshooting Software and Hardware Problems Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities mediaTroubleshooting Tips Power ProblemsMemory Problems Computer does not start up Lockups and Software ProblemsComputer stops responding Program crashes repeatedly Program stops respondingSolid blue screen appears Accessing the Dell Support Utility Dell Technical Update ServiceOther software problems Dell Support UtilityClicking the Dell Support Icon Double-Clicking the Dell Support IconTroubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Using the Drivers and Utilities Media Reinstalling Drivers and UtilitiesReturning to a Previous Device Driver Version Manually Reinstalling Drivers At the Welcome Dell System Owner screen, click NextUsing Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Undoing the Last System RestoreUsing Dell Factory Image Restore Enabling System RestoreWindows Vista Dell Factory Image Restore Using the Operating System MediaBefore you Begin Reinstalling Windows Document/Media/Label Contents Finding InformationDocumentation Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Index Index Support online services, 60 regional Index