Dell PP27L Reinstalling Drivers and Utilities, Returning to a Previous Device Driver Version

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Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Returning to a Previous Device Driver Version

Windows Vista:

1Click the Windows Vista Start button , and right-click Computer.

2Click PropertiesDevice Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

3Right-click the device for which the new driver was installed and click Properties.

4Click the Drivers tab→ Roll Back Driver.

Windows XP:

1Click StartMy ComputerPropertiesHardwareDevice Manager.

2Right-click the device for which the new driver was installed and click Properties.

3Click the Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 52) to return your computer to the operating state that existed before you installed the new driver.

Using the Drivers and Utilities Media

If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 52) does not resolve the problem, reinstall the driver from your Drivers and Utilities media.

1With the Windows desktop displayed, insert your F media.

If this is your first time to use the Drivers and Utilities media, go to step 2. If not, go to step 5.

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Reinstalling Software

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Contents Dell Latitude ATG E6400 Setup and Quick Reference Guide Macrovision Product Notice Contents Restoring Your Operating System Returning Items for Warranty Repair or Credit Contents About Your Computer Front ViewPC Card slot Back View Battery Removal Bottom ViewWireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Setting Up Your Computer Quick SetupSetting Up Your Computer Internet service Cable or DSL modem Wireless router Microsoft Windows Vista Operating System Connecting to the InternetSetting Up Your Internet Connection Microsoft Windows XP Transferring Information to a New ComputerMicrosoft Windows Vista Operating System Microsoft Windows XP To prepare a new computer for the file transferSetting Up Your Computer Setting Up Your Computer System Information SpecificationsProcessor PC CardMemory Ports and ConnectorsSecure Digital SD Memory-Card Reader Wlan CommunicationsVideo AudioAudio DisplayTouch Pad BatteryKeyboard Battery AC AdapterFingerprint Reader Optional Camera Optional PhysicalEnvironmental Specifications Tools TroubleshootingPower Lights Beep CodesCode Description Suggested Remedy Repetitive Manual at support.dell.comError Messages Code DescriptionTroubleshooting Troubleshooting Troubleshooting Click Uninstall System Messages Troubleshooting Software and Hardware Problems Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities mediaTroubleshooting Tips Power ProblemsMemory Problems Computer stops responding Lockups and Software ProblemsComputer does not start up Solid blue screen appears Program stops respondingProgram crashes repeatedly Accessing the Dell Support Utility Dell Technical Update ServiceOther software problems Dell Support UtilityClicking the Dell Support Icon Double-Clicking the Dell Support IconTroubleshooting Identifying Drivers Reinstalling SoftwareDrivers Returning to a Previous Device Driver Version Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities Media Manually Reinstalling Drivers At the Welcome Dell System Owner screen, click NextUsing Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Undoing the Last System RestoreUsing Dell Factory Image Restore Enabling System RestoreBefore you Begin Using the Operating System MediaWindows Vista Dell Factory Image Restore Reinstalling Windows Document/Media/Label Contents Finding InformationDocumentation Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Index Index Support online services, 60 regional Index