Dell PP27L, ATG E6400, NU229 specifications Returning Items for Warranty Repair or Credit

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7Getting Help . . . . . . . . . . . . . . . . . . . . . . . 59

Obtaining Assistance	59
Technical Support and Customer Service	60
DellConnect™	60
Online Services	60
AutoTech Service	61
Automated Order-Status Service	61
Problems With Your Order	61
Product Information	62
Returning Items for Warranty Repair or Credit	62
Before You Call	63
Contacting Dell	65
Index	67

Contents

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Contents Dell Latitude ATG E6400 Setup and Quick Reference Guide Macrovision Product Notice Contents Restoring Your Operating System Returning Items for Warranty Repair or Credit Contents Front View About Your ComputerPC Card slot Back View Bottom View Battery RemovalWireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Quick Setup Setting Up Your ComputerSetting Up Your Computer Internet service Cable or DSL modem Wireless router Microsoft Windows Vista Operating System Connecting to the InternetSetting Up Your Internet Connection Microsoft Windows XP Transferring Information to a New ComputerMicrosoft Windows Vista Operating System To prepare a new computer for the file transfer Microsoft Windows XPSetting Up Your Computer Setting Up Your Computer Processor SpecificationsSystem Information PC CardMemory Ports and ConnectorsSecure Digital SD Memory-Card Reader Communications WlanAudio VideoDisplay AudioTouch Pad BatteryKeyboard AC Adapter BatteryFingerprint Reader Optional Camera Optional PhysicalEnvironmental Specifications Power Lights TroubleshootingTools Beep CodesManual at support.dell.com Code Description Suggested Remedy RepetitiveCode Description Error MessagesTroubleshooting Troubleshooting Troubleshooting Click Uninstall System Messages Troubleshooting Software and Hardware Problems When to Use the Dell Diagnostics Dell DiagnosticsInsert the Drivers and Utilities media Starting the Dell Diagnostics From Your Hard DrivePower Problems Troubleshooting TipsMemory Problems Computer stops responding Lockups and Software ProblemsComputer does not start up Solid blue screen appears Program stops respondingProgram crashes repeatedly Other software problems Dell Technical Update ServiceAccessing the Dell Support Utility Dell Support UtilityDouble-Clicking the Dell Support Icon Clicking the Dell Support IconTroubleshooting Identifying Drivers Reinstalling SoftwareDrivers Returning to a Previous Device Driver Version Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities Media At the Welcome Dell System Owner screen, click Next Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows System RestoreUndoing the Last System Restore Starting System RestoreEnabling System Restore Using Dell Factory Image RestoreBefore you Begin Using the Operating System MediaWindows Vista Dell Factory Image Restore Reinstalling Windows Finding Information Document/Media/Label ContentsDocumentation Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Index Index Support online services, 60 regional Index