Dell DR4100 ASR0001 Message, ASR0002 Message, ASR0003 Message, BAT0002 Message, BAT0017 Message

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Error Code

Message Information

 

 

Action

Check the operating system, application, hardware, and system event

 

 

log for exception events.

ASR0001

Message

The watchdog timer reset the system.

 

 

Details

The operating system or an application failed to communicate within

 

 

the time-out period. The system was reset.

 

Action

Check the operating system, application, hardware, and system event

 

 

log for exception events.

ASR0002

Message

The watchdog timer powered off the system.

 

 

Details

The operating system or an application failed to communicate within

 

 

the time-out period. The system was shut down.

 

Action

Check the operating system, application, hardware, and system event

 

 

log for exception events.

ASR0003

Message

The watchdog timer power cycled the system.

 

 

Details

The operating system or an application failed to communicate within

 

 

the time-out period. The system was power-cycled.

 

Action

Check the operating system, application, hardware, and system event

 

 

log for exception events.

BAT0002

Message

The system board battery has failed.

 

 

Details

The system board battery is either missing or bad.

 

Action

See Getting Help.

BAT0017

Message

The <name> battery has failed.

 

 

Details

The <name> battery is either missing, bad, or unable to charge due to

 

 

thermal issues.

 

Action

Check system fans. If the problem persists, see Getting Help.

CPU0000

Message

CPU <number> has an internal error (IERR).

 

 

Details

System Event Log and Operating System Logs may indicate that the

 

 

exception is external to the processor.

 

Action

Review System Event Log and Operating System Logs. If the issue

 

 

persists, see Getting Help.

CPU0001

Message

CPU <number> has a thermal trip (over-temperature) event.

 

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Contents Regulatory Model E14S Series Regulatory Type E14S001 Dell Inc Contents Installing System Components Troubleshooting Your System Safety First-For You And Your SystemUsing System Diagnostics Jumpers And ConnectorsTechnical Specifications System Messages Getting HelpFront-Panel Features And Indicators Indicator, Button, or Icon Description ConnectorDiagnostic Indicators Health indicator ConditionHard-drive indicator Condition Corrective ActionHard-drive indicator Condition Corrective Action Electrical indicator ConditionMemory indicator Corrective Action ProgramHard-Drive Indicator Patterns PCIe indicator ConditionError Drive-Status Condition Indicator Pattern RAID OnlyBack-Panel Features And Indicators SecondsNIC Indicator Codes Green Link indicator isPower Indicator Codes Other Information You May NeedPage Entering System Setup Keystroke Description Enters the System Setup F10System Setup Options Responding To Error MessagesUsing The System Setup Navigation Keys System Setup Main ScreenMemory Settings Screen System Information ScreenProcessor Settings Screen Boot Settings Screen Integrated Devices Screen Serial Communications ScreenSystem Profile Settings Screen System Security Screen System And Setup Password Features Miscellaneous SettingsAssigning a System And/Or Setup Password Using Your System Password To Secure Your System Operating With a Setup Password EnabledEmbedded System Management Using The Boot Manager Navigation KeysBoot Manager Screen IDRAC Settings Utility Entering The iDRAC Settings UtilityPage Recommended Tools Inside The SystemFront Bezel Optional Removing The Front BezelOpening The System Installing The Front BezelOpening And Closing The System Removing The Cooling Shroud Cooling ShroudClosing The System Installing The Cooling Shroud Removing and Installing the Cooling ShroudSystem Memory Processor Channel 0 slots A1, A5, and A9General Memory Module Installation Guidelines Mode-Specific GuidelinesMemory Configuration Removing Memory ModulesInstalling Memory Modules Removing and Installing a Memory ModuleHard Drives Removing a 3.5 Inch Hard-Drive Blank Installing a 2.5 Inch Hard-Drive Blank BackRemoving a 2.5 Inch Hard-Drive Blank Back Installing a 3.5 Inch Hard-Drive Blank Removing a Hot-Swap Hard DriveInstalling a Hot-Swap Hard Drive Removing and Installing a Hot-Swap Hard DriveRemoving a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Hard-Drive CarrierCooling Fans Removing and Installing a Cooling Fan Removing a Cooling FanInstalling a Cooling Fan Removing The Cooling-Fan AssemblyReplacing The Internal USB Key Installing The Cooling-Fan AssemblyInternal USB Memory Key Optional PCIe Card Holder Removing The PCIe Card HolderInstalling The PCIe Card Holder Opening And Closing The PCIe Card Holder LatchCable Retention Bracket Removing The Cable Retention BracketExpansion Cards And Expansion-Card Risers Installing The Cable Retention BracketExpansion Card Installation Guidelines Card Priority Card Type Slot Priority Max Allowed Riser PCIe SlotHeight Length Link Width Slot Width Unpack the expansion card and prepare it for installation Removing An Expansion Card From The Expansion-Card Riser Installing An Expansion Card Into The Expansion-Card Riser Removing and Installing the Expansion-Card RiserRemoving and Installing the Expansion Card Riser Removing Expansion-Card RisersExpansion-card slot Chassis intrusion switch Expansion-card slot Removing The Internal Dual SD Module Installing Expansion-Card RisersInternal Dual SD Module Installing The Internal Dual SD Module Removing and Installing the Internal Dual SD ModuleIntegrated Storage Controller Card Removing The Integrated Storage Controller CardInstalling The Integrated Storage Controller Card Network Daughter Card Removing The Network Daughter CardRemoving a Processor Installing The Network Daughter CardProcessors Removing and Installing the Processor Heat Sink Processor Shield Opening and Closing Lever Sequence Installing a Processor Removing and Installing a ProcessorPower Supplies Your system supports two 750 W power supply modulesPower Supply Hot Spare Feature Removing An AC Power SupplyInstalling An AC Power Supply Removing The Power Supply BlankReplacing The System Battery System BatteryInstalling The Power Supply Blank Hard-Drive Backplane Removing The Hard-Drive BackplaneUSB cable SAS cables Installing The Hard-Drive Backplane Cabling Diagram-3.5 Inch x12 SAS BackplaneRemoving The Hard-Drive Backplane Back Installing The Hard-Drive Backplane Back Panel Removing The I/O PanelInstalling The I/O Panel Removing and Installing the I/O PanelSystem Board Removing The System BoardSystem board System-board holder Release pin Installing The System Board Troubleshooting a USB Device Troubleshooting External ConnectionsTroubleshooting The Video Subsystem Troubleshooting a Wet System Troubleshooting a Serial I/O DeviceTroubleshooting a NIC Troubleshooting a Damaged System Troubleshooting Cooling Problems Troubleshooting The System BatteryTroubleshooting Power Supplies Troubleshooting System Memory Troubleshooting Cooling FansTroubleshooting An Internal USB Key Troubleshooting An SD CardTroubleshooting a Hard Drive Troubleshooting a Storage ControllerTroubleshooting Expansion Cards Troubleshooting Processors Page Dell Embedded System Diagnostics When To Use The Embedded System DiagnosticsRunning The Embedded System Diagnostics System Diagnostic ControlsLeast one event description is recorded System Board Jumper Settings Jumper Setting DescriptionSystem Board Connectors Jidsdm Jndc JRISER3A JRISER3BJvideorear Disabling a Forgotten Password Connector DescriptionExpansion Bus PowerExpansion slots using riser card Connectors Back Expanded Operating TemperatureMemory DrivesEnvironmental Temperature Temperature Continuous OperationEnvironmental Relative humidityMaximum vibration Maximum shockGaseous Contamination 102 System Error Messages ASR0001 Message ASR0002 MessageASR0003 Message BAT0002 MessageCPU0005 Message CPU0010 MessageCPU0023 Message CPU0204 MessageCPU0704 Message CPU0702 MessageCPU0703 Message If the issue persists, see Getting Help Action Reinstall or reconnect the hardware HWC2003 MessageFAN0000 Message Details Fan operating speed is out of range ActionMEM0001 Message MEM0007 MessageMEM0701 Message MEM0702 MessageMEM8000 Message PCI1302 MessagePCI1304 Message PCI1308 MessageReinstall the device PDR0001 Message Fault detected on drive number DetailsConfigurations PSU0001 Message Power supply number failed ActionPSU0003 Message PSU0006 MessagePSU0016 Message PSU0031 MessagePSU0033 Message PSU0034 MessagePSU0035 Message PSU0036 MessagePSU1201 Message Power supply redundancy is lost Details System power inventory changeConfiguration and power consumption System power consumptionRFM1014 Message RFM1201 MessageRFM2001 Message RFM2002 MessageSEL0006 Message All event logging is disabled Details Appear if the user disabled event loggingPower. If problem persists call support Issues persists, contact supportDiagnostic Messages FailedFailures TMP0121 MessageAlert Messages 118 Contacting Dell Visit support.dell.com