Dell DR4100 owner manual Troubleshooting System Memory, Troubleshooting Cooling Fans

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Troubleshooting Cooling Fans

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1.Open the system.

2.Reseat the fan or the fan's power cable.

3.If the fan functions properly, close the system.

If the problem persists, see Getting Help.

Troubleshooting System Memory

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1.If the system is operational, run the appropriate diagnostic test. See Using System Diagnostics for available diagnostic tests.

If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program.

2.If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source. Wait at least 10 seconds and then reconnect the system to power.

3.Turn on the system and attached peripherals and note the messages on the screen.

If an error message is displayed indicating a fault with a specific memory module, go to step 12.

4.Enter the System Setup and check the system memory setting. Make any changes to the memory settings, if needed.

If the memory settings match the installed memory but a problem is still indicated, go to step 12.

5.Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

6.Open the system.

7.Check the memory channels and ensure that they are populated correctly.

8.Reseat the memory modules in their sockets.

9.Close the system.

10.Enter the System Setup and check the system memory setting. If the problem is not resolved, proceed with the next step.

11.Open the system.

12.If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module with a known good memory module.

13.To troubleshoot an unspecified faulty memory module, replace the memory module in the first DIMM socket with a module of the same type and capacity.

If an error message is displayed on the screen, this may indicate a problem with the installed DIMM type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to resolve the problem. For more information, see General Memory Module Installation Guidelines.

14.Close the system.

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Contents Regulatory Model E14S Series Regulatory Type E14S001 Dell Inc Contents Installing System Components Safety First-For You And Your System Troubleshooting Your SystemJumpers And Connectors Using System DiagnosticsTechnical Specifications System Messages Getting HelpIndicator, Button, or Icon Description Connector Front-Panel Features And IndicatorsHealth indicator Condition Diagnostic IndicatorsHard-drive indicator Condition Corrective ActionElectrical indicator Condition Hard-drive indicator Condition Corrective ActionMemory indicator Corrective Action ProgramPCIe indicator Condition Hard-Drive Indicator PatternsError Drive-Status Condition Indicator Pattern RAID OnlySeconds Back-Panel Features And IndicatorsGreen Link indicator is NIC Indicator CodesOther Information You May Need Power Indicator CodesPage Keystroke Description Enters the System Setup F10 Entering System SetupResponding To Error Messages System Setup OptionsUsing The System Setup Navigation Keys System Setup Main ScreenSystem Information Screen Memory Settings ScreenProcessor Settings Screen Boot Settings Screen Serial Communications Screen Integrated Devices ScreenSystem Profile Settings Screen System Security Screen Miscellaneous Settings System And Setup Password FeaturesAssigning a System And/Or Setup Password Operating With a Setup Password Enabled Using Your System Password To Secure Your SystemBoot Manager Screen Using The Boot Manager Navigation KeysEmbedded System Management Entering The iDRAC Settings Utility IDRAC Settings UtilityPage Inside The System Recommended ToolsRemoving The Front Bezel Front Bezel OptionalOpening And Closing The System Installing The Front BezelOpening The System Closing The System Cooling ShroudRemoving The Cooling Shroud Removing and Installing the Cooling Shroud Installing The Cooling ShroudSystem Memory Channel 0 slots A1, A5, and A9 ProcessorMode-Specific Guidelines General Memory Module Installation GuidelinesRemoving Memory Modules Memory ConfigurationRemoving and Installing a Memory Module Installing Memory ModulesHard Drives Removing a 2.5 Inch Hard-Drive Blank Back Installing a 2.5 Inch Hard-Drive Blank BackRemoving a 3.5 Inch Hard-Drive Blank Removing a Hot-Swap Hard Drive Installing a 3.5 Inch Hard-Drive BlankRemoving and Installing a Hot-Swap Hard Drive Installing a Hot-Swap Hard DriveCooling Fans Installing a Hard Drive Into a Hard-Drive CarrierRemoving a Hard Drive From a Hard-Drive Carrier Removing a Cooling Fan Removing and Installing a Cooling FanRemoving The Cooling-Fan Assembly Installing a Cooling FanInternal USB Memory Key Optional Installing The Cooling-Fan AssemblyReplacing The Internal USB Key Removing The PCIe Card Holder PCIe Card HolderOpening And Closing The PCIe Card Holder Latch Installing The PCIe Card HolderRemoving The Cable Retention Bracket Cable Retention BracketExpansion Card Installation Guidelines Installing The Cable Retention BracketExpansion Cards And Expansion-Card Risers Height Length Link Width Slot Width Riser PCIe SlotCard Priority Card Type Slot Priority Max Allowed Unpack the expansion card and prepare it for installation Removing An Expansion Card From The Expansion-Card Riser Removing and Installing the Expansion-Card Riser Installing An Expansion Card Into The Expansion-Card RiserRemoving Expansion-Card Risers Removing and Installing the Expansion Card RiserExpansion-card slot Chassis intrusion switch Expansion-card slot Internal Dual SD Module Installing Expansion-Card RisersRemoving The Internal Dual SD Module Removing and Installing the Internal Dual SD Module Installing The Internal Dual SD ModuleRemoving The Integrated Storage Controller Card Integrated Storage Controller CardInstalling The Integrated Storage Controller Card Removing The Network Daughter Card Network Daughter CardProcessors Installing The Network Daughter CardRemoving a Processor Removing and Installing the Processor Heat Sink Processor Shield Opening and Closing Lever Sequence Removing and Installing a Processor Installing a ProcessorYour system supports two 750 W power supply modules Power SuppliesRemoving An AC Power Supply Power Supply Hot Spare FeatureRemoving The Power Supply Blank Installing An AC Power SupplyInstalling The Power Supply Blank System BatteryReplacing The System Battery Removing The Hard-Drive Backplane Hard-Drive BackplaneUSB cable SAS cables Cabling Diagram-3.5 Inch x12 SAS Backplane Installing The Hard-Drive BackplaneRemoving The Hard-Drive Backplane Back Installing The Hard-Drive Backplane Back Removing The I/O Panel PanelRemoving and Installing the I/O Panel Installing The I/O PanelRemoving The System Board System BoardSystem board System-board holder Release pin Installing The System Board Troubleshooting The Video Subsystem Troubleshooting External ConnectionsTroubleshooting a USB Device Troubleshooting a NIC Troubleshooting a Serial I/O DeviceTroubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting Power Supplies Troubleshooting The System BatteryTroubleshooting Cooling Problems Troubleshooting Cooling Fans Troubleshooting System MemoryTroubleshooting An SD Card Troubleshooting An Internal USB KeyTroubleshooting a Storage Controller Troubleshooting a Hard DriveTroubleshooting Expansion Cards Troubleshooting Processors Page When To Use The Embedded System Diagnostics Dell Embedded System DiagnosticsRunning The Embedded System Diagnostics System Diagnostic ControlsLeast one event description is recorded Jumper Setting Description System Board Jumper SettingsJidsdm Jndc JRISER3A JRISER3B System Board ConnectorsJvideorear Connector Description Disabling a Forgotten PasswordExpansion slots using riser card PowerExpansion Bus Expanded Operating Temperature Connectors BackMemory DrivesTemperature Continuous Operation Environmental TemperatureRelative humidity EnvironmentalMaximum vibration Maximum shockGaseous Contamination 102 System Error Messages ASR0002 Message ASR0001 MessageASR0003 Message BAT0002 MessageCPU0010 Message CPU0005 MessageCPU0023 Message CPU0204 MessageCPU0703 Message CPU0702 MessageCPU0704 Message Action Reinstall or reconnect the hardware HWC2003 Message If the issue persists, see Getting HelpFAN0000 Message Details Fan operating speed is out of range ActionMEM0007 Message MEM0001 MessageMEM0701 Message MEM0702 MessagePCI1302 Message MEM8000 MessagePCI1304 Message PCI1308 MessagePDR0001 Message Fault detected on drive number Details Reinstall the deviceConfigurations PSU0001 Message Power supply number failed ActionPSU0006 Message PSU0003 MessagePSU0016 Message PSU0031 MessagePSU0034 Message PSU0033 MessagePSU0035 Message PSU0036 MessageSystem power inventory change PSU1201 Message Power supply redundancy is lost DetailsConfiguration and power consumption System power consumptionRFM1201 Message RFM1014 MessageRFM2001 Message RFM2002 MessageAppear if the user disabled event logging SEL0006 Message All event logging is disabled DetailsPower. If problem persists call support Issues persists, contact supportFailed Diagnostic MessagesFailures TMP0121 MessageAlert Messages 118 Visit support.dell.com Contacting Dell