Dell DR4100 owner manual Using System Diagnostics, Jumpers And Connectors, Getting Help

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Troubleshooting System Startup Failure	81
Troubleshooting External Connections	81
Troubleshooting The Video Subsystem	81
Troubleshooting A USB Device	81
Troubleshooting A Serial I/O Device	82
Troubleshooting A NIC	82
Troubleshooting A Wet System	82
Troubleshooting A Damaged System	83
Troubleshooting The System Battery	84
Troubleshooting Power Supplies	84
Troubleshooting Cooling Problems	84
Troubleshooting Cooling Fans	85
Troubleshooting System Memory	85
Troubleshooting An Internal USB Key	86
Troubleshooting An SD Card	86
Troubleshooting A Hard Drive	87
Troubleshooting A Storage Controller	87
Troubleshooting Expansion Cards	88
Troubleshooting Processors	89
5 Using System Diagnostics	91
Dell Embedded System Diagnostics	91
When To Use The Embedded System Diagnostics	91
Running The Embedded System Diagnostics	91
System Diagnostic Controls	91
6 Jumpers And Connectors	93
System Board Jumper Settings	93
System Board Connectors	94
Disabling A Forgotten Password	96
7 Technical Specifications	97
8 System Messages	103
System Error Messages	103
Warning Messages	116
Diagnostic Messages	116
Alert Messages	117
9 Getting Help	119

Contacting Dell

119

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Contents Regulatory Model E14S Series Regulatory Type E14S001 Dell Inc Contents Installing System Components Troubleshooting Your System Safety First-For You And Your SystemTechnical Specifications System Messages Using System DiagnosticsJumpers And Connectors Getting HelpFront-Panel Features And Indicators Indicator, Button, or Icon Description ConnectorHard-drive indicator Condition Diagnostic IndicatorsHealth indicator Condition Corrective ActionMemory indicator Corrective Action Hard-drive indicator Condition Corrective ActionElectrical indicator Condition ProgramError Hard-Drive Indicator PatternsPCIe indicator Condition Drive-Status Condition Indicator Pattern RAID OnlyBack-Panel Features And Indicators SecondsNIC Indicator Codes Green Link indicator isPower Indicator Codes Other Information You May NeedPage Entering System Setup Keystroke Description Enters the System Setup F10Using The System Setup Navigation Keys System Setup OptionsResponding To Error Messages System Setup Main ScreenMemory Settings Screen System Information ScreenProcessor Settings Screen Boot Settings Screen Integrated Devices Screen Serial Communications ScreenSystem Profile Settings Screen System Security Screen System And Setup Password Features Miscellaneous SettingsAssigning a System And/Or Setup Password Using Your System Password To Secure Your System Operating With a Setup Password EnabledUsing The Boot Manager Navigation Keys Boot Manager ScreenEmbedded System Management IDRAC Settings Utility Entering The iDRAC Settings UtilityPage Recommended Tools Inside The SystemFront Bezel Optional Removing The Front BezelInstalling The Front Bezel Opening And Closing The SystemOpening The System Cooling Shroud Closing The SystemRemoving The Cooling Shroud Installing The Cooling Shroud Removing and Installing the Cooling ShroudSystem Memory Processor Channel 0 slots A1, A5, and A9General Memory Module Installation Guidelines Mode-Specific GuidelinesMemory Configuration Removing Memory ModulesInstalling Memory Modules Removing and Installing a Memory ModuleHard Drives Installing a 2.5 Inch Hard-Drive Blank Back Removing a 2.5 Inch Hard-Drive Blank BackRemoving a 3.5 Inch Hard-Drive Blank Installing a 3.5 Inch Hard-Drive Blank Removing a Hot-Swap Hard DriveInstalling a Hot-Swap Hard Drive Removing and Installing a Hot-Swap Hard DriveInstalling a Hard Drive Into a Hard-Drive Carrier Cooling FansRemoving a Hard Drive From a Hard-Drive Carrier Removing and Installing a Cooling Fan Removing a Cooling FanInstalling a Cooling Fan Removing The Cooling-Fan AssemblyInstalling The Cooling-Fan Assembly Internal USB Memory Key OptionalReplacing The Internal USB Key PCIe Card Holder Removing The PCIe Card HolderInstalling The PCIe Card Holder Opening And Closing The PCIe Card Holder LatchCable Retention Bracket Removing The Cable Retention BracketInstalling The Cable Retention Bracket Expansion Card Installation GuidelinesExpansion Cards And Expansion-Card Risers Riser PCIe Slot Height Length Link Width Slot WidthCard Priority Card Type Slot Priority Max Allowed Unpack the expansion card and prepare it for installation Removing An Expansion Card From The Expansion-Card Riser Installing An Expansion Card Into The Expansion-Card Riser Removing and Installing the Expansion-Card RiserRemoving and Installing the Expansion Card Riser Removing Expansion-Card RisersExpansion-card slot Chassis intrusion switch Expansion-card slot Installing Expansion-Card Risers Internal Dual SD ModuleRemoving The Internal Dual SD Module Installing The Internal Dual SD Module Removing and Installing the Internal Dual SD ModuleIntegrated Storage Controller Card Removing The Integrated Storage Controller CardInstalling The Integrated Storage Controller Card Network Daughter Card Removing The Network Daughter CardInstalling The Network Daughter Card ProcessorsRemoving a Processor Removing and Installing the Processor Heat Sink Processor Shield Opening and Closing Lever Sequence Installing a Processor Removing and Installing a ProcessorPower Supplies Your system supports two 750 W power supply modulesPower Supply Hot Spare Feature Removing An AC Power SupplyInstalling An AC Power Supply Removing The Power Supply BlankSystem Battery Installing The Power Supply BlankReplacing The System Battery Hard-Drive Backplane Removing The Hard-Drive BackplaneUSB cable SAS cables Installing The Hard-Drive Backplane Cabling Diagram-3.5 Inch x12 SAS BackplaneRemoving The Hard-Drive Backplane Back Installing The Hard-Drive Backplane Back Panel Removing The I/O PanelInstalling The I/O Panel Removing and Installing the I/O PanelSystem Board Removing The System BoardSystem board System-board holder Release pin Installing The System Board Troubleshooting External Connections Troubleshooting The Video SubsystemTroubleshooting a USB Device Troubleshooting a Serial I/O Device Troubleshooting a NICTroubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting The System Battery Troubleshooting Power SuppliesTroubleshooting Cooling Problems Troubleshooting System Memory Troubleshooting Cooling FansTroubleshooting An Internal USB Key Troubleshooting An SD CardTroubleshooting a Hard Drive Troubleshooting a Storage ControllerTroubleshooting Expansion Cards Troubleshooting Processors Page Running The Embedded System Diagnostics Dell Embedded System DiagnosticsWhen To Use The Embedded System Diagnostics System Diagnostic ControlsLeast one event description is recorded System Board Jumper Settings Jumper Setting DescriptionSystem Board Connectors Jidsdm Jndc JRISER3A JRISER3BJvideorear Disabling a Forgotten Password Connector DescriptionPower Expansion slots using riser cardExpansion Bus Memory Connectors BackExpanded Operating Temperature DrivesEnvironmental Temperature Temperature Continuous OperationMaximum vibration EnvironmentalRelative humidity Maximum shockGaseous Contamination 102 System Error Messages ASR0003 Message ASR0001 MessageASR0002 Message BAT0002 MessageCPU0023 Message CPU0005 MessageCPU0010 Message CPU0204 MessageCPU0702 Message CPU0703 MessageCPU0704 Message FAN0000 Message If the issue persists, see Getting HelpAction Reinstall or reconnect the hardware HWC2003 Message Details Fan operating speed is out of range ActionMEM0701 Message MEM0001 MessageMEM0007 Message MEM0702 MessagePCI1304 Message MEM8000 MessagePCI1302 Message PCI1308 MessageConfigurations Reinstall the devicePDR0001 Message Fault detected on drive number Details PSU0001 Message Power supply number failed ActionPSU0016 Message PSU0003 MessagePSU0006 Message PSU0031 MessagePSU0035 Message PSU0033 MessagePSU0034 Message PSU0036 MessageConfiguration and power consumption PSU1201 Message Power supply redundancy is lost DetailsSystem power inventory change System power consumptionRFM2001 Message RFM1014 MessageRFM1201 Message RFM2002 MessagePower. If problem persists call support SEL0006 Message All event logging is disabled DetailsAppear if the user disabled event logging Issues persists, contact supportFailures Diagnostic MessagesFailed TMP0121 MessageAlert Messages 118 Contacting Dell Visit support.dell.com