Dell DR4100 owner manual Troubleshooting An Internal USB Key, Troubleshooting An SD Card

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15.As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system.

16.If the memory problem is still indicated, repeat step 12 through step 15 for each memory module installed.

If the problem persists after all memory modules have been checked, see Getting Help.

Troubleshooting An Internal USB Key

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1.Enter the System Setup and ensure that the USB key port is enabled from the Integrated Devices screen.

2.Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3.Open the system.

4.Locate the USB key and reseat it.

5.Close the system.

6.Turn on the system and attached peripherals and check if the USB key is functioning.

7.If the problem is not resolved, repeat step 2 and step 3.

8.Insert a different USB key that you know works properly.

9.Close the system.

If the problem is not resolved, see Getting Help.

Troubleshooting An SD Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on then the SD card is not writeable.

1.Enter the System Setup and ensure that the Internal SD Card Port is enabled.

2.Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

3.Open the system.

CAUTION: If the Internal SD Card Redundancy option is set to Mirror Mode in the Integrated Devices screen of the System Setup, you must follow the instructions in step 4 through step 7 to avoid loss of data.

NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the system. On the next reboot, the system displays a message indicating the failure.

4.If the Internal SD Card Redundancy option is set to Disabled, replace the failed SD card with a new SD card.

5.If SD card 1 has failed, remove the card from SD card slot 1. If SD card 2 has failed, install a new SD card in SD card slot 2 and proceed to step 7.

6.Remove the card present in SD card slot 2 and insert it into SD card slot 1.

7.Insert the new SD card into SD card slot 2.

8.Close the system.

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Contents Regulatory Model E14S Series Regulatory Type E14S001 Dell Inc Contents Installing System Components Troubleshooting Your System Safety First-For You And Your SystemTechnical Specifications System Messages Using System DiagnosticsJumpers And Connectors Getting HelpFront-Panel Features And Indicators Indicator, Button, or Icon Description ConnectorHard-drive indicator Condition Diagnostic IndicatorsHealth indicator Condition Corrective ActionMemory indicator Corrective Action Hard-drive indicator Condition Corrective ActionElectrical indicator Condition ProgramError Hard-Drive Indicator PatternsPCIe indicator Condition Drive-Status Condition Indicator Pattern RAID OnlyBack-Panel Features And Indicators SecondsNIC Indicator Codes Green Link indicator isPower Indicator Codes Other Information You May NeedPage Entering System Setup Keystroke Description Enters the System Setup F10Using The System Setup Navigation Keys System Setup OptionsResponding To Error Messages System Setup Main ScreenMemory Settings Screen System Information ScreenProcessor Settings Screen Boot Settings Screen Integrated Devices Screen Serial Communications ScreenSystem Profile Settings Screen System Security Screen System And Setup Password Features Miscellaneous SettingsAssigning a System And/Or Setup Password Using Your System Password To Secure Your System Operating With a Setup Password EnabledEmbedded System Management Using The Boot Manager Navigation KeysBoot Manager Screen IDRAC Settings Utility Entering The iDRAC Settings UtilityPage Recommended Tools Inside The SystemFront Bezel Optional Removing The Front BezelOpening The System Installing The Front BezelOpening And Closing The System Removing The Cooling Shroud Cooling ShroudClosing The System Installing The Cooling Shroud Removing and Installing the Cooling ShroudSystem Memory Processor Channel 0 slots A1, A5, and A9General Memory Module Installation Guidelines Mode-Specific GuidelinesMemory Configuration Removing Memory ModulesInstalling Memory Modules Removing and Installing a Memory ModuleHard Drives Removing a 3.5 Inch Hard-Drive Blank Installing a 2.5 Inch Hard-Drive Blank BackRemoving a 2.5 Inch Hard-Drive Blank Back Installing a 3.5 Inch Hard-Drive Blank Removing a Hot-Swap Hard DriveInstalling a Hot-Swap Hard Drive Removing and Installing a Hot-Swap Hard DriveRemoving a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Hard-Drive CarrierCooling Fans Removing and Installing a Cooling Fan Removing a Cooling FanInstalling a Cooling Fan Removing The Cooling-Fan AssemblyReplacing The Internal USB Key Installing The Cooling-Fan AssemblyInternal USB Memory Key Optional PCIe Card Holder Removing The PCIe Card HolderInstalling The PCIe Card Holder Opening And Closing The PCIe Card Holder LatchCable Retention Bracket Removing The Cable Retention BracketExpansion Cards And Expansion-Card Risers Installing The Cable Retention BracketExpansion Card Installation Guidelines Card Priority Card Type Slot Priority Max Allowed Riser PCIe SlotHeight Length Link Width Slot Width Unpack the expansion card and prepare it for installation Removing An Expansion Card From The Expansion-Card Riser Installing An Expansion Card Into The Expansion-Card Riser Removing and Installing the Expansion-Card RiserRemoving and Installing the Expansion Card Riser Removing Expansion-Card RisersExpansion-card slot Chassis intrusion switch Expansion-card slot Removing The Internal Dual SD Module Installing Expansion-Card RisersInternal Dual SD Module Installing The Internal Dual SD Module Removing and Installing the Internal Dual SD ModuleIntegrated Storage Controller Card Removing The Integrated Storage Controller CardInstalling The Integrated Storage Controller Card Network Daughter Card Removing The Network Daughter CardRemoving a Processor Installing The Network Daughter CardProcessors Removing and Installing the Processor Heat Sink Processor Shield Opening and Closing Lever Sequence Installing a Processor Removing and Installing a ProcessorPower Supplies Your system supports two 750 W power supply modulesPower Supply Hot Spare Feature Removing An AC Power SupplyInstalling An AC Power Supply Removing The Power Supply BlankReplacing The System Battery System BatteryInstalling The Power Supply Blank Hard-Drive Backplane Removing The Hard-Drive BackplaneUSB cable SAS cables Installing The Hard-Drive Backplane Cabling Diagram-3.5 Inch x12 SAS BackplaneRemoving The Hard-Drive Backplane Back Installing The Hard-Drive Backplane Back Panel Removing The I/O PanelInstalling The I/O Panel Removing and Installing the I/O PanelSystem Board Removing The System BoardSystem board System-board holder Release pin Installing The System Board Troubleshooting a USB Device Troubleshooting External ConnectionsTroubleshooting The Video Subsystem Troubleshooting a Wet System Troubleshooting a Serial I/O DeviceTroubleshooting a NIC Troubleshooting a Damaged System Troubleshooting Cooling Problems Troubleshooting The System BatteryTroubleshooting Power Supplies Troubleshooting System Memory Troubleshooting Cooling FansTroubleshooting An Internal USB Key Troubleshooting An SD CardTroubleshooting a Hard Drive Troubleshooting a Storage ControllerTroubleshooting Expansion Cards Troubleshooting Processors Page Running The Embedded System Diagnostics Dell Embedded System DiagnosticsWhen To Use The Embedded System Diagnostics System Diagnostic ControlsLeast one event description is recorded System Board Jumper Settings Jumper Setting DescriptionSystem Board Connectors Jidsdm Jndc JRISER3A JRISER3BJvideorear Disabling a Forgotten Password Connector DescriptionExpansion Bus PowerExpansion slots using riser card Memory Connectors BackExpanded Operating Temperature DrivesEnvironmental Temperature Temperature Continuous OperationMaximum vibration EnvironmentalRelative humidity Maximum shockGaseous Contamination 102 System Error Messages ASR0003 Message ASR0001 MessageASR0002 Message BAT0002 MessageCPU0023 Message CPU0005 MessageCPU0010 Message CPU0204 MessageCPU0704 Message CPU0702 MessageCPU0703 Message FAN0000 Message If the issue persists, see Getting HelpAction Reinstall or reconnect the hardware HWC2003 Message Details Fan operating speed is out of range ActionMEM0701 Message MEM0001 MessageMEM0007 Message MEM0702 MessagePCI1304 Message MEM8000 MessagePCI1302 Message PCI1308 MessageConfigurations Reinstall the devicePDR0001 Message Fault detected on drive number Details PSU0001 Message Power supply number failed ActionPSU0016 Message PSU0003 MessagePSU0006 Message PSU0031 MessagePSU0035 Message PSU0033 MessagePSU0034 Message PSU0036 MessageConfiguration and power consumption PSU1201 Message Power supply redundancy is lost DetailsSystem power inventory change System power consumptionRFM2001 Message RFM1014 MessageRFM1201 Message RFM2002 MessagePower. If problem persists call support SEL0006 Message All event logging is disabled DetailsAppear if the user disabled event logging Issues persists, contact supportFailures Diagnostic MessagesFailed TMP0121 MessageAlert Messages 118 Contacting Dell Visit support.dell.com
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