Dell DR4100 owner manual Contacting Dell, Visit support.dell.com

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Getting Help

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1.Visit support.dell.com.

2.Select your support category.

3.If you are not a U.S. customer, select your country code at the bottom of the support.dell.com page, or select All to see more choices.

4.Select the appropriate service or support link based on your need.

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Contents Regulatory Model E14S Series Regulatory Type E14S001 Dell Inc Contents Installing System Components Safety First-For You And Your System Troubleshooting Your SystemGetting Help Using System DiagnosticsJumpers And Connectors Technical Specifications System MessagesIndicator, Button, or Icon Description Connector Front-Panel Features And IndicatorsCorrective Action Diagnostic IndicatorsHealth indicator Condition Hard-drive indicator ConditionProgram Hard-drive indicator Condition Corrective ActionElectrical indicator Condition Memory indicator Corrective ActionDrive-Status Condition Indicator Pattern RAID Only Hard-Drive Indicator PatternsPCIe indicator Condition ErrorSeconds Back-Panel Features And IndicatorsGreen Link indicator is NIC Indicator CodesOther Information You May Need Power Indicator CodesPage Keystroke Description Enters the System Setup F10 Entering System SetupSystem Setup Main Screen System Setup OptionsResponding To Error Messages Using The System Setup Navigation KeysSystem Information Screen Memory Settings ScreenProcessor Settings Screen Boot Settings Screen Serial Communications Screen Integrated Devices ScreenSystem Profile Settings Screen System Security Screen Miscellaneous Settings System And Setup Password FeaturesAssigning a System And/Or Setup Password Operating With a Setup Password Enabled Using Your System Password To Secure Your SystemEmbedded System Management Using The Boot Manager Navigation KeysBoot Manager Screen Entering The iDRAC Settings Utility IDRAC Settings UtilityPage Inside The System Recommended ToolsRemoving The Front Bezel Front Bezel OptionalOpening The System Installing The Front BezelOpening And Closing The System Removing The Cooling Shroud Cooling ShroudClosing The System Removing and Installing the Cooling Shroud Installing The Cooling ShroudSystem Memory Channel 0 slots A1, A5, and A9 ProcessorMode-Specific Guidelines General Memory Module Installation GuidelinesRemoving Memory Modules Memory ConfigurationRemoving and Installing a Memory Module Installing Memory ModulesHard Drives Removing a 3.5 Inch Hard-Drive Blank Installing a 2.5 Inch Hard-Drive Blank BackRemoving a 2.5 Inch Hard-Drive Blank Back Removing a Hot-Swap Hard Drive Installing a 3.5 Inch Hard-Drive BlankRemoving and Installing a Hot-Swap Hard Drive Installing a Hot-Swap Hard DriveRemoving a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Hard-Drive CarrierCooling Fans Removing a Cooling Fan Removing and Installing a Cooling FanRemoving The Cooling-Fan Assembly Installing a Cooling FanReplacing The Internal USB Key Installing The Cooling-Fan AssemblyInternal USB Memory Key Optional Removing The PCIe Card Holder PCIe Card HolderOpening And Closing The PCIe Card Holder Latch Installing The PCIe Card HolderRemoving The Cable Retention Bracket Cable Retention BracketExpansion Cards And Expansion-Card Risers Installing The Cable Retention BracketExpansion Card Installation Guidelines Card Priority Card Type Slot Priority Max Allowed Riser PCIe SlotHeight Length Link Width Slot Width Unpack the expansion card and prepare it for installation Removing An Expansion Card From The Expansion-Card Riser Removing and Installing the Expansion-Card Riser Installing An Expansion Card Into The Expansion-Card RiserRemoving Expansion-Card Risers Removing and Installing the Expansion Card RiserExpansion-card slot Chassis intrusion switch Expansion-card slot Removing The Internal Dual SD Module Installing Expansion-Card RisersInternal Dual SD Module Removing and Installing the Internal Dual SD Module Installing The Internal Dual SD ModuleRemoving The Integrated Storage Controller Card Integrated Storage Controller CardInstalling The Integrated Storage Controller Card Removing The Network Daughter Card Network Daughter CardRemoving a Processor Installing The Network Daughter CardProcessors Removing and Installing the Processor Heat Sink Processor Shield Opening and Closing Lever Sequence Removing and Installing a Processor Installing a ProcessorYour system supports two 750 W power supply modules Power SuppliesRemoving An AC Power Supply Power Supply Hot Spare FeatureRemoving The Power Supply Blank Installing An AC Power SupplyReplacing The System Battery System BatteryInstalling The Power Supply Blank Removing The Hard-Drive Backplane Hard-Drive BackplaneUSB cable SAS cables Cabling Diagram-3.5 Inch x12 SAS Backplane Installing The Hard-Drive BackplaneRemoving The Hard-Drive Backplane Back Installing The Hard-Drive Backplane Back Removing The I/O Panel PanelRemoving and Installing the I/O Panel Installing The I/O PanelRemoving The System Board System BoardSystem board System-board holder Release pin Installing The System Board Troubleshooting a USB Device Troubleshooting External ConnectionsTroubleshooting The Video Subsystem Troubleshooting a Wet System Troubleshooting a Serial I/O DeviceTroubleshooting a NIC Troubleshooting a Damaged System Troubleshooting Cooling Problems Troubleshooting The System BatteryTroubleshooting Power Supplies Troubleshooting Cooling Fans Troubleshooting System MemoryTroubleshooting An SD Card Troubleshooting An Internal USB KeyTroubleshooting a Storage Controller Troubleshooting a Hard DriveTroubleshooting Expansion Cards Troubleshooting Processors Page System Diagnostic Controls Dell Embedded System DiagnosticsWhen To Use The Embedded System Diagnostics Running The Embedded System DiagnosticsLeast one event description is recorded Jumper Setting Description System Board Jumper SettingsJidsdm Jndc JRISER3A JRISER3B System Board ConnectorsJvideorear Connector Description Disabling a Forgotten PasswordExpansion Bus PowerExpansion slots using riser card Drives Connectors BackExpanded Operating Temperature MemoryTemperature Continuous Operation Environmental TemperatureMaximum shock EnvironmentalRelative humidity Maximum vibrationGaseous Contamination 102 System Error Messages BAT0002 Message ASR0001 MessageASR0002 Message ASR0003 MessageCPU0204 Message CPU0005 MessageCPU0010 Message CPU0023 MessageCPU0704 Message CPU0702 MessageCPU0703 Message Details Fan operating speed is out of range Action If the issue persists, see Getting HelpAction Reinstall or reconnect the hardware HWC2003 Message FAN0000 MessageMEM0702 Message MEM0001 MessageMEM0007 Message MEM0701 MessagePCI1308 Message MEM8000 MessagePCI1302 Message PCI1304 MessagePSU0001 Message Power supply number failed Action Reinstall the devicePDR0001 Message Fault detected on drive number Details ConfigurationsPSU0031 Message PSU0003 MessagePSU0006 Message PSU0016 MessagePSU0036 Message PSU0033 MessagePSU0034 Message PSU0035 MessageSystem power consumption PSU1201 Message Power supply redundancy is lost DetailsSystem power inventory change Configuration and power consumptionRFM2002 Message RFM1014 MessageRFM1201 Message RFM2001 MessageIssues persists, contact support SEL0006 Message All event logging is disabled DetailsAppear if the user disabled event logging Power. If problem persists call supportTMP0121 Message Diagnostic MessagesFailed FailuresAlert Messages 118 Visit support.dell.com Contacting Dell