Dell DR4100 owner manual Troubleshooting Your System, Safety First-For You And Your System

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Expansion Cards And Expansion-Card Risers

50

Expansion Card Installation Guidelines

50

Removing An Expansion Card From The Expansion-Card Riser 2 Or 3

51

Installing An Expansion Card Into The Expansion-Card Riser 2 Or 3

52

Removing An Expansion Card From The Expansion-Card Riser 1

53

Installing An Expansion Card Into The Expansion-Card Riser 1

54

Removing Expansion-Card Risers

55

Installing Expansion-Card Risers

58

Internal Dual SD Module

58

Removing The Internal Dual SD Module

58

Installing The Internal Dual SD Module

59

Integrated Storage Controller Card

60

Removing The Integrated Storage Controller Card

60

Installing The Integrated Storage Controller Card

61

Network Daughter Card

62

Removing The Network Daughter Card

62

Installing The Network Daughter Card

63

Processors

63

Removing A Processor

63

Installing A Processor

66

Power Supplies

67

Power Supply Hot Spare Feature

68

Removing An AC Power Supply

68

Installing An AC Power Supply

69

Removing The Power Supply Blank

69

Installing The Power Supply Blank

70

System Battery

70

Replacing The System Battery

70

Hard-Drive Backplane

71

Removing The Hard-Drive Backplane

71

Installing The Hard-Drive Backplane

73

Removing The Hard-Drive Backplane (Back)

74

Installing The Hard-Drive Backplane (Back)

75

I/O Panel

76

Removing The I/O Panel

76

Installing The I/O Panel

77

System Board

78

Removing The System Board

78

Installing The System Board

80

4 Troubleshooting Your System

81

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Contents Regulatory Model E14S Series Regulatory Type E14S001 Dell Inc Contents Installing System Components Safety First-For You And Your System Troubleshooting Your SystemJumpers And Connectors Using System DiagnosticsTechnical Specifications System Messages Getting HelpIndicator, Button, or Icon Description Connector Front-Panel Features And IndicatorsHealth indicator Condition Diagnostic IndicatorsHard-drive indicator Condition Corrective ActionElectrical indicator Condition Hard-drive indicator Condition Corrective ActionMemory indicator Corrective Action ProgramPCIe indicator Condition Hard-Drive Indicator PatternsError Drive-Status Condition Indicator Pattern RAID OnlySeconds Back-Panel Features And IndicatorsGreen Link indicator is NIC Indicator CodesOther Information You May Need Power Indicator CodesPage Keystroke Description Enters the System Setup F10 Entering System SetupResponding To Error Messages System Setup OptionsUsing The System Setup Navigation Keys System Setup Main ScreenSystem Information Screen Memory Settings ScreenProcessor Settings Screen Boot Settings Screen Serial Communications Screen Integrated Devices ScreenSystem Profile Settings Screen System Security Screen Miscellaneous Settings System And Setup Password FeaturesAssigning a System And/Or Setup Password Operating With a Setup Password Enabled Using Your System Password To Secure Your SystemEmbedded System Management Using The Boot Manager Navigation KeysBoot Manager Screen Entering The iDRAC Settings Utility IDRAC Settings UtilityPage Inside The System Recommended ToolsRemoving The Front Bezel Front Bezel OptionalOpening The System Installing The Front BezelOpening And Closing The System Removing The Cooling Shroud Cooling ShroudClosing The System Removing and Installing the Cooling Shroud Installing The Cooling ShroudSystem Memory Channel 0 slots A1, A5, and A9 ProcessorMode-Specific Guidelines General Memory Module Installation GuidelinesRemoving Memory Modules Memory ConfigurationRemoving and Installing a Memory Module Installing Memory ModulesHard Drives Removing a 3.5 Inch Hard-Drive Blank Installing a 2.5 Inch Hard-Drive Blank BackRemoving a 2.5 Inch Hard-Drive Blank Back Removing a Hot-Swap Hard Drive Installing a 3.5 Inch Hard-Drive BlankRemoving and Installing a Hot-Swap Hard Drive Installing a Hot-Swap Hard DriveRemoving a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Hard-Drive CarrierCooling Fans Removing a Cooling Fan Removing and Installing a Cooling FanRemoving The Cooling-Fan Assembly Installing a Cooling FanReplacing The Internal USB Key Installing The Cooling-Fan AssemblyInternal USB Memory Key Optional Removing The PCIe Card Holder PCIe Card HolderOpening And Closing The PCIe Card Holder Latch Installing The PCIe Card HolderRemoving The Cable Retention Bracket Cable Retention BracketExpansion Cards And Expansion-Card Risers Installing The Cable Retention BracketExpansion Card Installation Guidelines Card Priority Card Type Slot Priority Max Allowed Riser PCIe SlotHeight Length Link Width Slot Width Unpack the expansion card and prepare it for installation Removing An Expansion Card From The Expansion-Card Riser Removing and Installing the Expansion-Card Riser Installing An Expansion Card Into The Expansion-Card RiserRemoving Expansion-Card Risers Removing and Installing the Expansion Card RiserExpansion-card slot Chassis intrusion switch Expansion-card slot Removing The Internal Dual SD Module Installing Expansion-Card RisersInternal Dual SD Module Removing and Installing the Internal Dual SD Module Installing The Internal Dual SD ModuleRemoving The Integrated Storage Controller Card Integrated Storage Controller CardInstalling The Integrated Storage Controller Card Removing The Network Daughter Card Network Daughter CardRemoving a Processor Installing The Network Daughter CardProcessors Removing and Installing the Processor Heat Sink Processor Shield Opening and Closing Lever Sequence Removing and Installing a Processor Installing a ProcessorYour system supports two 750 W power supply modules Power SuppliesRemoving An AC Power Supply Power Supply Hot Spare FeatureRemoving The Power Supply Blank Installing An AC Power SupplyReplacing The System Battery System BatteryInstalling The Power Supply Blank Removing The Hard-Drive Backplane Hard-Drive BackplaneUSB cable SAS cables Cabling Diagram-3.5 Inch x12 SAS Backplane Installing The Hard-Drive BackplaneRemoving The Hard-Drive Backplane Back Installing The Hard-Drive Backplane Back Removing The I/O Panel PanelRemoving and Installing the I/O Panel Installing The I/O PanelRemoving The System Board System BoardSystem board System-board holder Release pin Installing The System Board Troubleshooting a USB Device Troubleshooting External ConnectionsTroubleshooting The Video Subsystem Troubleshooting a Wet System Troubleshooting a Serial I/O DeviceTroubleshooting a NIC Troubleshooting a Damaged System Troubleshooting Cooling Problems Troubleshooting The System BatteryTroubleshooting Power Supplies Troubleshooting Cooling Fans Troubleshooting System MemoryTroubleshooting An SD Card Troubleshooting An Internal USB KeyTroubleshooting a Storage Controller Troubleshooting a Hard DriveTroubleshooting Expansion Cards Troubleshooting Processors Page When To Use The Embedded System Diagnostics Dell Embedded System DiagnosticsRunning The Embedded System Diagnostics System Diagnostic ControlsLeast one event description is recorded Jumper Setting Description System Board Jumper SettingsJidsdm Jndc JRISER3A JRISER3B System Board ConnectorsJvideorear Connector Description Disabling a Forgotten PasswordExpansion Bus PowerExpansion slots using riser card Expanded Operating Temperature Connectors BackMemory DrivesTemperature Continuous Operation Environmental TemperatureRelative humidity EnvironmentalMaximum vibration Maximum shockGaseous Contamination 102 System Error Messages ASR0002 Message ASR0001 MessageASR0003 Message BAT0002 MessageCPU0010 Message CPU0005 MessageCPU0023 Message CPU0204 MessageCPU0704 Message CPU0702 MessageCPU0703 Message Action Reinstall or reconnect the hardware HWC2003 Message If the issue persists, see Getting HelpFAN0000 Message Details Fan operating speed is out of range ActionMEM0007 Message MEM0001 MessageMEM0701 Message MEM0702 MessagePCI1302 Message MEM8000 MessagePCI1304 Message PCI1308 MessagePDR0001 Message Fault detected on drive number Details Reinstall the deviceConfigurations PSU0001 Message Power supply number failed ActionPSU0006 Message PSU0003 MessagePSU0016 Message PSU0031 MessagePSU0034 Message PSU0033 MessagePSU0035 Message PSU0036 MessageSystem power inventory change PSU1201 Message Power supply redundancy is lost DetailsConfiguration and power consumption System power consumptionRFM1201 Message RFM1014 MessageRFM2001 Message RFM2002 MessageAppear if the user disabled event logging SEL0006 Message All event logging is disabled DetailsPower. If problem persists call support Issues persists, contact supportFailed Diagnostic MessagesFailures TMP0121 MessageAlert Messages 118 Visit support.dell.com Contacting Dell