3Enter the System Setup program and check the system memory setting. See "Entering the System Setup Program" on page 37.
If the amount of memory installed matches the system memory setting, go to step 11.
4Remove the bezel. See "Front Bezel" on page 53.
5Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6Open the system. See "Opening and Closing the System" on page 54.
7Reseat the memory modules in their sockets. See "Installing Memory Modules" on page 90.
8Close the system. See "Opening and Closing the System" on page 54.
9Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
10Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" on page 37.
If the amount of memory installed does not match the system memory setting, then perform the following steps:
aTurn off the system and attached peripherals, and disconnect the system from its electrical outlet.
bOpen the system. See "Opening and Closing the System" on page 54.
NOTE: Several configurations for memory modules exist; see "General Memory Module Installation Guidelines" on page 89.
cSwap the memory module in socket 1 with another of the same capacity. See "Installing Memory Modules" on page 90.
dClose the system. See "Opening and Closing the System" on page 54.
eReconnect the system to its electrical outlet, and turn on the system and attached peripherals.
fAs the system boots, observe the monitor screen and the indicators on the keyboard.
11Perform the following steps:
a Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. b Open the system. See "Opening and Closing the System" on page 54.
c Perform step c through step f in step 10 for each memory module installed. If the problem persists, see "Getting Help" on page 147.
Troubleshooting a Diskette Drive
Problem
•Error message indicates a diskette drive problem.
Troubleshooting Your System