Dell 2950 owner manual 181

Page 181

troubleshooting (continued)

V

system cooling, 119

video

tape drive, 123

troubleshooting, 113

USB device, 115

 

video, 113

 

wet system, 116

W

 

 

warning messages, 35

U

warranty, 11

 

upgrades

wet system

processor, 93

troubleshooting, 116

USB device

 

troubleshooting, 115

 

using system setup, 38

 

Index

181

Page 180 Page 182
Image 181
Page 180 Page 182
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge 2950 SystemsJanuary Contents Baseboard Management Controller Configuration Expansion Card Installation Guidelines Installing a SAS Controller Daughter CardRemoving a SAS Controller Daughter Card Removing the Left Expansion-Card Riser Board General Memory Module Installation Guidelines100 101Troubleshooting an External Scsi Tape Drive 123 Troubleshooting System Cooling Problems 119111 112Returning Items for Warranty Repair or Credit 149 Contents Using Server Administrator Diagnostics 131132 133152 150Contents About Your System Other Information You May NeedAccessing System Features During Startup Front-Panel Features and Indicators Whether the system has been powered on LCD lights amber when the system needsUSB connectors MessagesAmber About Your System Hard-Drive Indicator CodesAbout Your System Connecting External Devices Back-Panel Features and IndicatorsRedundant Power Supply Indicators Power Indicator CodesIndicator Function Green indicates that the power supply is operationalLCD Status Messages NIC Indicator CodesSupport E1114 Temp Ambient E1000 FAILSAFE, CallE1116 Temp Memory E12nn Xx PwrGdE1414 CPU # Thermtrip E1410E1418 CPU # Presence E141C CPU MismatchE1610 PS # Missing E1422 CPU Machine ChkE1614 PS # Status E1618 PS # PredictiveE1711 E1810 HDD ## FaultPCI Perr Slot # E1712E2011 Mem Config Err E1A11 PCI Rsr ConfigE2013 Shadow Bios Fail E1811 HDD ## Rbld AbrtE2018 Prog Timer E2017 Timer FailE2019 Parity Error E201F Drac ConfigCrd # Dimm ## E2111 SBE Log DisableE2112 Mem Spare Crd # E2113 Mem Mirror Crd #Removing LCD Status Messages Solving Problems Described by LCD Status MessagesI1912 SEL Full System Messages Diskette drive n seek Diskette subsystem resetFailure Diskette read failureConfiguration. DIMMs must Error Incorrect memoryBe installed in pairs Error Remote AccessNo boot sector on hard drive No boot device availableNo timer tick interrupt Northbound merge errorError Slot n Error EmbeddedActual Link Width is n PCIe Training Error Slot n PCI Bios failed to installPlease run Setup program Seek errorROM bad checksum = address Sector not foundUpdate loaded for Timer chip counterWrite fault Write Fault on selectedAlert Messages Diagnostics MessagesAbout Your System Responding to Error Messages Entering the System Setup ProgramUsing the System Setup Program Using the System Setup Program System Setup OptionsMain Screen CPU Information Including size, type, and speedLogical Processor option. See Table Using the Setup Password on System Setup Program Options Description Boot SequenceVirtual CD-ROM may be present From external devicesCPU Information Screen Integrated Devices Screen System Security Screen Serial Communication ScreenExit Screen Using the System Password System and Setup Password FeaturesUsing the System Setup Program Deleting or Changing an Existing System Password Using the Setup PasswordBaseboard Management Controller Configuration Disabling a Forgotten PasswordSee Disabling a Forgotten Password on BMC Setup Module Options Entering the BMC Setup ModuleUsing the System Setup Program Recommended Tools Installing System ComponentsSideplane Inside the SystemHot-pluggable fans Control panelFront Bezel Hard Drive and Media Bay ConfigurationsRemoving the Front Bezel Replacing the Front Bezel Opening and Closing the SystemOpening the System Closing the System Hard DrivesRemoving a Drive Blank Before You BeginInstalling a Hot-Plug Hard Drive Installing a Drive BlankRemoving a Hot-Plug Hard Drive Removing a Hard Drive From a Hard-Drive Carrier Replacing a Hard-Drive CarrierScrews SATAu drive carrier Installing a SAS Hard Drive Into a SATAu Drive CarrierInstalling a Sata Hard Drive Into a Sata Drive Carrier Installing System Components Sata hard-drive Hole labels Power SuppliesPull the power supply straight out to clear the chassis Removing a Power SupplyRemoving the Power Supply Blank Replacing a Power SupplySystem Fans Installing the Power Supply BlankRemoving a System Fan System includes four hot-pluggable cooling fansReplacing a Cooling Fan Cooling ShroudRemoving the Cooling Shroud Installing the Cooling ShroudShroud hinges Fan bracket Removing the Fan Bracket Fan BracketsSAS Controller Daughter Card Fan bracket slot in power Tabs Supply cageReplacing the Fan Bracket Installing a SAS Controller Daughter Card 12. Installing a SAS Controller Daughter Card Card SAS backplane a Inch x6 backplane BackplaneInch x4 backplane CardSAS backplane B Installing a RAID Battery RAID BatteryRemoving a SAS Controller Daughter Card SAS RAID controller daughter card battery Removing a RAID BatteryExpansion Card Installation Guidelines Configuring the Boot DeviceInstalling an Expansion Card Expansion CardsExpansion card Removing an Expansion Card Expansion-Card CageRemoving the Expansion-Card Cage Lift the cage straight up to clear the chassis. See Figure Replacing the Expansion-Card CageInstalling a RAC Card Removing the Optical Drive Optical DriveOptical drive Installing the Optical DriveRemoving the Diskette Drive From the System Diskette DriveInstalling the Diskette Drive Into the System Removing the Diskette Drive From the Drive Carrier Installing the Diskette Drive Into the Drive CarrierDiskette drive release tabs Scsi Tape Drive Removing and Installing an Internal Scsi Tape DriveTape drive Release latch System Memory General Memory Module Installation GuidelinesInstalling Memory Modules Non-Optimal Memory ConfigurationsMemory Sparing Support Memory Mirroring SupportInstalling System Components Removing Memory Modules Processors Activating the Integrated NIC TOERemoving a Processor 28. Installing and Removing the Heat Sink Heat sink Processor shield ZIF socket Socket key Installing a ProcessorReplacing the System Battery System BatterySystem battery is a 3.0-volt V, coin-cell battery Negative side of battery Removing the Left Expansion-Card Riser Board Expansion-Card Riser BoardsRiser securing tabs Riser securing slots Installing the Left Riser BoardGuide pins System board socket Installing the Central Riser BoardRemoving the Central Riser Board 100Removing the Sideplane Board Sideplane Board101 Backplane connector Pins Installing the Sideplane BoardRemoving the SAS Backplane Board SAS Backplane Board103 Pin Securing slots Securing tabs Installing the SAS Backplane BoardRemoving the Control Panel Assembly Control Panel Assembly Service-only Procedure105 Installing the Control Panel Assembly Removing the System Board System Board Service-only Procedure107 Release pin System-board securing tabs Installing the System Board109 110 Start-Up Routine Safety First-For You and Your System111 Troubleshooting External Connections Troubleshooting IRQ Assignment ConflictsChecking the Equipment Troubleshooting the Keyboard Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty ProblemTroubleshooting the Mouse Troubleshooting Basic I/O FunctionsTroubleshooting a USB Device Troubleshooting a Serial I/O Device115 Troubleshooting a Wet System Troubleshooting a NICNIC cannot communicate with network Liquid spilled on the system Excessive humiditySystem was dropped or damaged Troubleshooting a Damaged System117 Troubleshooting Power Supplies Troubleshooting the System BatteryTroubleshooting a Fan Troubleshooting System Cooling Problems119 Troubleshooting System Memory Error message indicates a diskette drive problem Troubleshooting a Diskette Drive121 Action Troubleshooting an External Scsi Tape Drive Troubleshooting an Optical Drive123 Troubleshooting a Hard Drive 125 Troubleshooting a SAS or SAS RAID Controller Daughter Card 127 Troubleshooting Expansion CardsTroubleshooting the Microprocessors 129 130 System Diagnostics Features Using Server Administrator DiagnosticsWhen to Use the System Diagnostics 131System Diagnostics Testing Options Running the System DiagnosticsUsing the Custom Test Options Selecting Devices for TestingViewing Information and Results Selecting Diagnostics Options133 134 System Board Jumpers Jumpers and Connectors135 Password feature is disabled Default The password feature is enabled137 System Board Connectors138 139 SAS Backplane Board ConnectorsSecondary SAS Sasb Drive 5 SASDRV5 Drive 3 SASDRV3Drive 2 SASDRV2 Drive 3 SASDRV3 Drive 1 SASDRV1 140Secondary SAS Sasb Primary SAS Sasa 141Expansion-Card Riser-Board Components and PCI Buses Sideplane Board ConnectorsControl panel Ctrl Pin guidesOptional PCI-X Left Expansion-Card Riser Board Components 143Optional PCIe Expansion-Card Central Riser Board Components 145 146 Technical Assistance Online Services147 Getting HelpAutomated Order-Status Service AutoTech ServiceTechnical Support Service Electronic Quote Service149 150 Before You Call151 152 Contacting Dell153 154 155 General Support 01-899-753-0777 156157 158 General Support dial from within Jamaica only Getting Help 159160 161 General Support 001-800-882-1519 162General Support 001-800-220-1006 163 164 165 166 167 168 Amperes AC Alternating current 169BTU British thermal unit CelsiusCm Centimeters Cmos Complementary metal-oxide semiconductor 170Fahrenheit 171Kilo Kb Kilobits 1024 bits Glossary LVD Low voltage differential Meters MA Milliamperes 172173 174 System diskette See bootable disketteTCP/IP Transmission Control Protocol/Internet Protocol Volts VAC Volts alternating current VDC Volts direct current 175176 177 Connectors expansion-card riserIndex SAS hard drive in a SATAu drive carrier Hard drive installing Sata in a SATAu179 BoardPCI buses expansion-card riser SAS backplane board, 103 SAS controller daughterTOE 181 182
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