Dell 2950 owner manual Contents

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Contents

1About Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Other Information You May Need	11
Accessing System Features During Startup	12
Front-Panel Features and Indicators	13
Hard-Drive Indicator Codes	15
Back-PanelFeatures and Indicators	17
Connecting External Devices	17
Power Indicator Codes	18
NIC Indicator Codes	19
LCD Status Messages	19
Solving Problems Described by LCD Status Messages	27
Removing LCD Status Messages	27
System Messages	28
Warning Messages	35
Diagnostics Messages	35
Alert Messages	35

2 Using the System Setup Program	37
Entering the System Setup Program	37
Responding to Error Messages	37
Using the System Setup Program	38
System Setup Options	38
Main Screen	38
CPU Information Screen	41
Integrated Devices Screen	42
Serial Communication Screen	43
System Security Screen	43
Exit Screen	44

Contents

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge 2950 SystemsJanuary Contents Baseboard Management Controller Configuration Installing a SAS Controller Daughter Card Expansion Card Installation GuidelinesRemoving a SAS Controller Daughter Card 101 General Memory Module Installation GuidelinesRemoving the Left Expansion-Card Riser Board 100112 Troubleshooting System Cooling Problems 119Troubleshooting an External Scsi Tape Drive 123 111133 Using Server Administrator Diagnostics 131Returning Items for Warranty Repair or Credit 149 Contents 132152 150Contents About Your System Other Information You May NeedAccessing System Features During Startup Front-Panel Features and Indicators Messages LCD lights amber when the system needsWhether the system has been powered on USB connectorsAmber About Your System Hard-Drive Indicator CodesAbout Your System Connecting External Devices Back-Panel Features and IndicatorsGreen indicates that the power supply is operational Power Indicator CodesRedundant Power Supply Indicators Indicator FunctionLCD Status Messages NIC Indicator CodesE12nn Xx PwrGd E1000 FAILSAFE, CallSupport E1114 Temp Ambient E1116 Temp MemoryE141C CPU Mismatch E1410E1414 CPU # Thermtrip E1418 CPU # PresenceE1618 PS # Predictive E1422 CPU Machine ChkE1610 PS # Missing E1614 PS # StatusE1712 E1810 HDD ## FaultE1711 PCI Perr Slot #E1811 HDD ## Rbld Abrt E1A11 PCI Rsr ConfigE2011 Mem Config Err E2013 Shadow Bios FailE201F Drac Config E2017 Timer FailE2018 Prog Timer E2019 Parity ErrorE2113 Mem Mirror Crd # E2111 SBE Log DisableCrd # Dimm ## E2112 Mem Spare Crd #Solving Problems Described by LCD Status Messages Removing LCD Status MessagesI1912 SEL Full System Messages Diskette read failure Diskette subsystem resetDiskette drive n seek FailureError Remote Access Error Incorrect memoryConfiguration. DIMMs must Be installed in pairsNorthbound merge error No boot device availableNo boot sector on hard drive No timer tick interruptSlot n PCI Bios failed to install Error EmbeddedError Slot n Actual Link Width is n PCIe Training ErrorSector not found Seek errorPlease run Setup program ROM bad checksum = addressWrite Fault on selected Timer chip counterUpdate loaded for Write faultAlert Messages Diagnostics MessagesAbout Your System Entering the System Setup Program Responding to Error MessagesUsing the System Setup Program System Setup Options Using the System Setup ProgramMain Screen Including size, type, and speed CPU InformationLogical Processor option. See Table From external devices System Setup Program Options Description Boot SequenceUsing the Setup Password on Virtual CD-ROM may be presentCPU Information Screen Integrated Devices Screen System Security Screen Serial Communication ScreenExit Screen Using the System Password System and Setup Password FeaturesUsing the System Setup Program Deleting or Changing an Existing System Password Using the Setup PasswordDisabling a Forgotten Password Baseboard Management Controller ConfigurationSee Disabling a Forgotten Password on BMC Setup Module Options Entering the BMC Setup ModuleUsing the System Setup Program Recommended Tools Installing System ComponentsControl panel Inside the SystemSideplane Hot-pluggable fansHard Drive and Media Bay Configurations Front BezelRemoving the Front Bezel Opening and Closing the System Replacing the Front BezelOpening the System Closing the System Hard DrivesRemoving a Drive Blank Before You BeginInstalling a Drive Blank Installing a Hot-Plug Hard DriveRemoving a Hot-Plug Hard Drive Removing a Hard Drive From a Hard-Drive Carrier Replacing a Hard-Drive CarrierScrews SATAu drive carrier Installing a SAS Hard Drive Into a SATAu Drive CarrierInstalling a Sata Hard Drive Into a Sata Drive Carrier Installing System Components Sata hard-drive Hole labels Power SuppliesPull the power supply straight out to clear the chassis Removing a Power SupplyRemoving the Power Supply Blank Replacing a Power SupplySystem includes four hot-pluggable cooling fans Installing the Power Supply BlankSystem Fans Removing a System FanReplacing a Cooling Fan Cooling ShroudInstalling the Cooling Shroud Removing the Cooling ShroudShroud hinges Fan bracket Removing the Fan Bracket Fan BracketsFan bracket slot in power Tabs Supply cage SAS Controller Daughter CardReplacing the Fan Bracket Installing a SAS Controller Daughter Card 12. Installing a SAS Controller Daughter Card Card SAS backplane a Inch x6 backplane BackplaneCard Inch x4 backplaneSAS backplane B RAID Battery Installing a RAID BatteryRemoving a SAS Controller Daughter Card SAS RAID controller daughter card battery Removing a RAID BatteryExpansion Cards Configuring the Boot DeviceExpansion Card Installation Guidelines Installing an Expansion CardExpansion card Expansion-Card Cage Removing an Expansion CardRemoving the Expansion-Card Cage Lift the cage straight up to clear the chassis. See Figure Replacing the Expansion-Card CageInstalling a RAC Card Removing the Optical Drive Optical DriveOptical drive Installing the Optical DriveRemoving the Diskette Drive From the System Diskette DriveInstalling the Diskette Drive Into the System Installing the Diskette Drive Into the Drive Carrier Removing the Diskette Drive From the Drive CarrierDiskette drive release tabs Scsi Tape Drive Removing and Installing an Internal Scsi Tape DriveTape drive Release latch System Memory General Memory Module Installation GuidelinesMemory Mirroring Support Non-Optimal Memory ConfigurationsInstalling Memory Modules Memory Sparing SupportInstalling System Components Removing Memory Modules Activating the Integrated NIC TOE ProcessorsRemoving a Processor 28. Installing and Removing the Heat Sink Heat sink Processor shield ZIF socket Socket key Installing a ProcessorSystem Battery Replacing the System BatterySystem battery is a 3.0-volt V, coin-cell battery Negative side of battery Removing the Left Expansion-Card Riser Board Expansion-Card Riser BoardsRiser securing tabs Riser securing slots Installing the Left Riser Board100 Installing the Central Riser BoardGuide pins System board socket Removing the Central Riser BoardSideplane Board Removing the Sideplane Board101 Backplane connector Pins Installing the Sideplane BoardSAS Backplane Board Removing the SAS Backplane Board103 Pin Securing slots Securing tabs Installing the SAS Backplane BoardControl Panel Assembly Service-only Procedure Removing the Control Panel Assembly105 Installing the Control Panel Assembly System Board Service-only Procedure Removing the System Board107 Release pin System-board securing tabs Installing the System Board109 110 Safety First-For You and Your System Start-Up Routine111 Troubleshooting IRQ Assignment Conflicts Troubleshooting External ConnectionsChecking the Equipment Problem Troubleshooting the Video SubsystemTroubleshooting the Keyboard Monitor is not working properly Video memory is faultyTroubleshooting the Mouse Troubleshooting Basic I/O FunctionsTroubleshooting a Serial I/O Device Troubleshooting a USB Device115 Liquid spilled on the system Excessive humidity Troubleshooting a NICTroubleshooting a Wet System NIC cannot communicate with networkTroubleshooting a Damaged System System was dropped or damaged117 Troubleshooting Power Supplies Troubleshooting the System BatteryTroubleshooting System Cooling Problems Troubleshooting a Fan119 Troubleshooting System Memory Troubleshooting a Diskette Drive Error message indicates a diskette drive problem121 Action Troubleshooting an Optical Drive Troubleshooting an External Scsi Tape Drive123 Troubleshooting a Hard Drive 125 Troubleshooting a SAS or SAS RAID Controller Daughter Card 127 Troubleshooting Expansion CardsTroubleshooting the Microprocessors 129 130 131 Using Server Administrator DiagnosticsSystem Diagnostics Features When to Use the System DiagnosticsSelecting Devices for Testing Running the System DiagnosticsSystem Diagnostics Testing Options Using the Custom Test OptionsSelecting Diagnostics Options Viewing Information and Results133 134 Jumpers and Connectors System Board Jumpers135 Password feature is disabled Default The password feature is enabled137 System Board Connectors138 Drive 5 SASDRV5 Drive 3 SASDRV3 SAS Backplane Board Connectors139 Secondary SAS SasbDrive 2 SASDRV2 Drive 3 SASDRV3 Drive 1 SASDRV1 140Secondary SAS Sasb Primary SAS Sasa 141Pin guides Sideplane Board ConnectorsExpansion-Card Riser-Board Components and PCI Buses Control panel CtrlOptional PCI-X Left Expansion-Card Riser Board Components 143Optional PCIe Expansion-Card Central Riser Board Components 145 146 Getting Help Online ServicesTechnical Assistance 147Electronic Quote Service AutoTech ServiceAutomated Order-Status Service Technical Support Service149 150 Before You Call151 152 Contacting Dell153 154 155 General Support 01-899-753-0777 156157 158 General Support dial from within Jamaica only Getting Help 159160 161 162 General Support 001-800-882-1519General Support 001-800-220-1006 163 164 165 166 167 168 Celsius 169Amperes AC Alternating current BTU British thermal unitCm Centimeters Cmos Complementary metal-oxide semiconductor 170171 FahrenheitKilo Kb Kilobits 1024 bits Glossary LVD Low voltage differential Meters MA Milliamperes 172173 System diskette See bootable diskette 174TCP/IP Transmission Control Protocol/Internet Protocol Volts VAC Volts alternating current VDC Volts direct current 175176 Connectors expansion-card riser 177Index SAS hard drive in a SATAu drive carrier Hard drive installing Sata in a SATAuSAS backplane board, 103 SAS controller daughter Board179 PCI buses expansion-card riserTOE 181 182

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