Datamax E-4304 manual Introduction, Problem Situation

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6.0 Introduction

Occasionally situations occur that requires some troubleshooting skills. Possible problem situations and potential solutions are listed in this section. While not every situation is addressed, you may find some of these tips helpful. After the correction action is taken press the feed button to clear the alarm. Contact a qualified service technician for problems that persist or are not covered in this section.

Problem Situation	Page
Unacceptable print quality	46
The Printer does not print or prints several labels at once	46
The ribbon does not advance	46
Skips every other label	47
Unable to print in rotation 4	47
Prints light on the right side of the label	47
Printer fails to turn on	47
Label advances 1-2 inches before a fault indication	48
Label advances 16 inches before a fault indication	48
Tracking Problems	48

E-4203/E-4204/E-4304

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Contents 4203 / E-4204 / E-4304 Page Firmware Software Agreement Part NumberAgency Compliance and Approvals Important Safety Instructions Page Printer Overview Label Alignment Troubleshooting Troubleshooting Page Introduction Direct Thermal ModelStandard Features About this PrinterOptional Features Thermal Transfer4203/E-4204/E-4304 Before using the Printer Removing the PackagingInspecting the Printer Additional RequirementsConnecting the Printer Power ConnectionInterface Connection Interface CablesLoading Media Loading Media for Peel Configuration Loading Ribbon Thermal Transfer 4203/E-4204/E-4304 Flash Memory Expansion 4203/E-4204/E-4304 Front Panel Operation LightsNormal Mode Button Functions ButtonsPrinter Setup Mode Button Functions Printer Setup Menu List Menu Items and Values Media Type Sensor TypeRange 0 15 default = *10 Internal Module Example of Changing Baud Rate 4203/E-4204/E-4304 New ‘19.2’ Value Label Alignment Label Alignment = YESLabel Alignment = Auto Label Alignment = noLabel Alignment Recommended Settings Label Stock Label Alignment SettingLabel Alignment Troubleshooting Problem Possible Solution DescriptionProblem Possible Solution Description Cause Fault LED Calibration Mode Media Sensor Calibration Procedure Auto Media Calibration Procedure Database Configuration and Dot Check Label Internal LabelsFaulty Test Label Good Test LabelTest Label To print the Test Label4203/E-4204/E-4304 Area Method Interval Cleaning the Printhead Media Width Adjustment Ribbon Width Adjustment Ribbon Ribbon Width Direction of RotationFine Printhead Adjustment Printhead Replacement RemovalDarkness Adjustment Resetting to the Factory DefaultsDownloading Firmware and Fonts Problem Situation Unacceptable print quality Skips every other label Label advances 1-2 inches before a fault indication Mechanical Printer SpecificationsPrinter Specifications Flash Memory Media/Ribbon CommunicationsFonts Imbedded Bar CodesApproved Media Designator Description4203/E-4204/E-4304 Ascii Control Code Chart XON Embedded Fonts and Barcodes Font Valid Ascii Characters decimal Use with RecordAlphanumeric, upper and lower Alphanumeric, uppercase Page Barcodes Bar Code Type Length Check Valid Ascii CharactersUPS Barcode H Health Industry Barcode O Code Barcode p Postnet Barcode I CodabarBarcode K Plessey Kmart NON EDI Bar Code W1f Aztec Barcode T TelepenBarcode v FIM Bar Code W1c DataMatrix Datamax Barcode Products Limited Warranty Statement PrinterWarranty Service Procedures Thermal PrintheadGeneral Warranty Provisions Limitation of Liability4203/E-4204/E-4304