Troubleshooting | TankGate Interface |
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by observing the RUN Indicator duty cycle. Under normal conditions, this indicator flashes once every second.
7.2.1.2Communications indicator
The Communications indicator provides communication line status. When it is toggling, the system is exchanging data. As the system receives a valid message from the Host, this indicator toggles. If the indicator is idle, the system is
7.2.1.3TXD/RXD LEDs
When these LEDs are flashing, the system is exchanging data between the TankGate and any tank gauge.
7.2.2LED Displays under Abnormal Conditions
The table below lists the abnormal conditions of the four indicator lights. From this table the user should be able to pinpoint the cause and derive a solution to the problem.
Indicator | Condition | Cause | Solution |
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Run | Does not flash | Bad database | Perform Hard Reset then reload |
| (even after hard | Bad main circuit | database |
| reset) | board | Replace main circuit board |
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| Steady ON/OFF | system failure |
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Communication | Steady state | DIP switch | Check unit ID DIP switch |
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| setting | setting: set ID number and reset |
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| system |
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| COM point | Check COM point with |
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| diagnostics terminal or ViewRTU |
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| COM parameters | Verify |
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| protocol parameters have the |
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| correct values set |
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| bad | Check for bad communication |
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| communications | line, modem board or main |
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| circuit board |
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| wrong jumper | Check SW1 & SW2 for proper |
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| settings | settings |
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7.2.3Using the TankGate Push-buttons
7.2.3.1Reinitializing System Hardware
To reinitialize the system hardware
•Press the RESET Switch.
This action causes it to go to a known starting state. This switch may be pressed at any time; however, the following will also occur:
•Reinitialize System Hardware
•Clear Working Memory
•Reinitialize Data Base
98 | Installation and Operations Manual |