How to Obtain Service
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| of the service before following the procedure described below. An | |
Note | contract entitles you to an | |
determine the problem, and replace parts, if needed. (Response time varies per contract.) | ||
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How to Contact APC
Customer support for this or any other APC product is available at no charge in any of the following ways:
•Visit the APC Web site to access documents in the APC Knowledge Base and to submit any customer support requests.
– www.apc.com (Corporate Headquarters)
Connect to localized APC Web sites for specific countries, each of which provides customer support information.
– www.apc.com/support/
Global support searching APC Knowledge Base and using
•Contact an APC Customer Support center by telephone or
– Regional centers:
Direct InfraStruXure Customer Support Line | (1) | (877) | ||
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APC Headquarters U.S., Canada | (1) | (800) | ||
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Latin America | (1) | (401) | (USA) | |
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Europe, Middle East, Africa | (353) (91) 702000 (Ireland) | |||
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Japan | (0) |
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Australia, New Zealand, South Pacific area | (61) (2) 9955 9366 |
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–Local,
Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support.
60 | 60kW InfraStruXure |